Outreach Sales Execution Platform
OutreachExternal reviews
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Wouldn't do my job without it
What do you like best about the product?
Outreach helps increase productivity at least double. It organizes, prioritizes and generates tasks to maximize my sales activity in a day
What do you dislike about the product?
Some features and functionality are a little wonky. Certain features and triggers are inconsistent
What problems is the product solving and how is that benefiting you?
Outreach solves the issue of tracking and building relationships of outbound sales. It keeps you on top of all your prospects.
Outreach has made managing prospects easier
What do you like best about the product?
The ability to set and execute tasks that I either create myself or are part of a sequence. The template tool makes it easy to quickly send personalized emails to different prospects without having to repeatedly re-write the main points I want to make.
What do you dislike about the product?
Difficult to add links or attachments to custom emails that are set up as tasks.
What problems is the product solving and how is that benefiting you?
Managing hundreds of contacts across multiple accounts is a breeze with Outreach. I honestly don't know what I'd do without it.
Recommendations to others considering the product:
You don't know how much you need it until you have it, then you'll wonder what you did without it.
Outreach is awesome!
What do you like best about the product?
I like how easy outreach is to build sequences and to add them to your pipeline as well as sharing them with other people to use as well. It is very user-friendly and makes building multiple versions easy. Also, I like how Outreach can work and integrate with your email account and SalesForce as well. It makes it easy to email and update leads straight from the page. Once you get to know how to use it, it is very easy and simple to understand. The metrics and numbers are super simple to understand and you are able to see what is going out and what is going in as well as how many have bounced and what is scheduled.
What do you dislike about the product?
Sometimes Outreach is slow and the results don't seem to be too accurate. Also, sometimes it will show you when someone opens the email but not when others do so I have to go online and check the numbers.
What problems is the product solving and how is that benefiting you?
It is easy to send emails and track them which is the main part of our business. It would be very difficult if you were not able to track who opened what and when but Outreach helps you with that. I know that my emails are being seen and when to follow up with the lead.
Great for tracking prospects and progressing through pipeline
What do you like best about the product?
Outreach provides insights to your calls and emails to help you know at what times activities are most effective.
What do you dislike about the product?
sometimes it does not sync to salesforce properly. I have had glitches when changes the stage of prospects as well
What problems is the product solving and how is that benefiting you?
Staying on top of who to call and when.
Recommendations to others considering the product:
If you need to track leads that you will call and email multiple times then this will help you. Great for SDRs and AEs as well. Makes tracking productivity simple for both team members and manager
Sales Enablement Masters!
What do you like best about the product?
Outreach sets your day up for you. Once you sequence people, you plug and play. There is no reverting back to Salesforce to manager your workflow.
What do you dislike about the product?
SFDC integrates with outreach, but it's not vice versa. This makes it so you have to double enter information, specifically general account notes. Also would be fabulous if there was a demo self scheduling link (although I hear that's coming!).
What problems is the product solving and how is that benefiting you?
You can really tell what prospects are very engaged with your outreach, you master your work day but going through your tasks, and it's very specific and detailed so you know exactly what you need to do next.
It is good so far
What do you like best about the product?
I like that it tracks all the emails out and more importantly created manual task for you
What do you dislike about the product?
I dislike how sometimes you would have to go back and officially sending out the email through task on the dashboard
What problems is the product solving and how is that benefiting you?
organization, sending out vast emails
Recommendations to others considering the product:
n/a
Outreach Good for Small Business Sales
What do you like best about the product?
We've had a lot of success with plain HTML templates (no design) for our automated emails. I like the streamline capabilities.
What do you dislike about the product?
A little confusing on the different between non-templated emails and templated emails. Also setting up the rules.
What problems is the product solving and how is that benefiting you?
Large number of leads and a small sales. Plus we want to a/b/c/d test many different messages and see which will have a higher open or click through rate.
Recommendations to others considering the product:
Really enjoy how much this has streamlined the first-touch sales process.
Best dialer in the game
What do you like best about the product?
The dial-task screen has all the information you need and let's you dial with more efficiency than any other service
What do you dislike about the product?
With a so much detail on each prospects, the product lacks good overview of the most engaged prospects
What problems is the product solving and how is that benefiting you?
Less time lost between reaching out to prospects
Outreach is Good. Just Good.
What do you like best about the product?
The best thing about outreach.io to me is the user-friendly interface.
Outreach takes the complications of other CRMs and makes it clean, friendly and even fun to use!
Outreach takes the complications of other CRMs and makes it clean, friendly and even fun to use!
What do you dislike about the product?
There isn't much to dislike about Outreach aside from the lack of 3rd party integrations and tools.
Also, a prospecting option of some sort would be amazing.
Also, a prospecting option of some sort would be amazing.
What problems is the product solving and how is that benefiting you?
Statistic cataloging. Keeping track of reach out dates, and potential client follow-ups.
Organization and tracking is a priority for all companies. Outreach helps.
Organization and tracking is a priority for all companies. Outreach helps.
Great tool for Sales Development
What do you like best about the product?
Easy to use interface, great support team, sequences feature to automate a lot of daily tasks
What do you dislike about the product?
The tool needs admin attention for ensuring data is correctly syncing back with CRM systems.
What problems is the product solving and how is that benefiting you?
Automating regular sales tactics, better reporting of sales development function
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