Outreach Sales Execution Platform
OutreachReviews from AWS customer
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Best in the game!
What do you like best about the product?
Outreach is an easy-to-use, reliable tool that helps our SDR team stay focused on tasks and cadences. Its consistent performance, intuitive interface, and clear layout make it simple to find everything—from accounts and contacts to email details. We use it daily, and it’s become an essential part of our workflow.
What do you dislike about the product?
technical limitations like the inability to handle duplicate records (lead and contact with the same email in Salesforce) can cause errors without clear messaging, making it harder to troubleshoot issues.
What problems is the product solving and how is that benefiting you?
Sequencing
Creating automated campaigns
Dialling
Tracking email engagement
Creating automated campaigns
Dialling
Tracking email engagement
outreach is an excellent platform
What do you like best about the product?
ability to track my communications, see who has engaged or opened emails etc
What do you dislike about the product?
integration of contacts / importing to salesforce can be clunky
What problems is the product solving and how is that benefiting you?
sequence and drip campaigns, tracking activities, helping sales by providing intelligence
Great sales engagement tool
What do you like best about the product?
The general UI is attractive and easy to use and things are in a convenient place.
You can pause specific people in sequences easily, this is tricky in salesloft
You can pause specific people in sequences easily, this is tricky in salesloft
What do you dislike about the product?
When completing email tasks, the space to write the emails is tiny and buggy, when there is the rest of the screen that could be used, wish I could drag the email tab out into the screen to make it customisable to me and easier to view/write emails.
What problems is the product solving and how is that benefiting you?
Managing, tracking, and automating my entire outbound email campaign efforts, with options for hyper personalisation
The Outreach tool has an easy user interface and technical support is ALWAYS OUTSTANDING
What do you like best about the product?
Ease of use and technical support. I always get the assistance I need
What do you dislike about the product?
I like every aspect of Outreach. No complaints.
What problems is the product solving and how is that benefiting you?
The challenge of not having many incoming leads is solved by Outreach enabling myself to reach large audiences.
Outreach is the best in the game
What do you like best about the product?
Ease of use, consistency, and all around successful at what it does
What do you dislike about the product?
If there is a lead and contact in salesforce with the same email - outreach will only load one (But it doesn't tell you which and will give an error message if you try to go to the platform from the wrong version (IE lead vs contact))
What problems is the product solving and how is that benefiting you?
Sequencing
Very Strong outreach tool.
What do you like best about the product?
Very customizable and powerful tool. Very easy to create your own templates and cadences.
What do you dislike about the product?
Needs alot of work OOTB to get it set up and get used to it.
What problems is the product solving and how is that benefiting you?
Speeding up and automating our inside sales teams outreach. The sequences make it possible to perform outreach to hundreds of people a day while staying organized and on top of everything.
Powerful Sales Enablement for Scaling EdTech Growth
What do you like best about the product?
Outreach is now at the center of our sales momentum here at Seesaw Learning. I love most how it brings together email tracking and conversation intelligence to allow our team to connect with the right message at the right moment. It's so powerful at scaling personalized outreach without compromising that human touch.
What do you dislike about the product?
The curve in learning for new members is high. The platform is solid, but it requires time and support to get the most out of capabilities such as sequence optimization or advanced reporting.
What problems is the product solving and how is that benefiting you?
Outreach is closing the gap between actual results and sales activity. Its revenue intelligence and sales coaching capabilities allow me to see where reps need help, track conversion trends, and automate how we're expanding the pipeline. It's shortened our sales cycle and improved rep performance overall.
Outreach Review
What do you like best about the product?
The UI is easy to follow, makes it much easier to be organized.
What do you dislike about the product?
DOesn't integrate always great with salesforce, sometimes things get slow.
What problems is the product solving and how is that benefiting you?
It is allowing us to track our prospects
Great tool. Simple
What do you like best about the product?
Its automations and simplicity creating things like templates or sequences.
What do you dislike about the product?
It is a bit cluttered. There is a lot going on the screen at any given time. Could be overwheleming to new users without proper enablement.
What problems is the product solving and how is that benefiting you?
it saves me time and allows me to actively work other opportunities while also reminding me to interact with other opps.
Outreach is useful, but can improve
What do you like best about the product?
The ability to easily reach out to multiple contacts systematicaly. I also like the ability to A/B test emails and track activity.
What do you dislike about the product?
The reports are difficult to make sense of, onboarding takes time and ther are many glitches ongoing. and our account manager changed 3 times in 4 months. If you have a technical issue or need help, they send you to a help email queue and you don;t get a response for 24 hours, then the fix takes 24+ hours
What problems is the product solving and how is that benefiting you?
IT solved the problem we had of mannual email sending and tracking, time consuming list building and meeting recording and insight. Also helped us ee and submit forecast with an overaly
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