Outreach Sales Execution Platform
OutreachExternal reviews
3,524 reviews
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Feature-Rich and Flexible for How We Utilize It
What do you like best about the product?
Outreach templates for email and call outreach is incredibly helpful for mass sending updates to my customers. My enablement team and marketing teams can upload templates and outreach (no pun intended) goals and sending those customized email communications is quick and efficient - especially helpful given I manage hundreds of customers and need to move fast! I have very easily integrated this into my workflow.
I also love the Gmail integration, specifically because I can see when & how often a customer opens an email. That insight is incredibly impactful. I have fully integrated Outreach into my daily (and hourly, honestly) workflow.
I also love the Gmail integration, specifically because I can see when & how often a customer opens an email. That insight is incredibly impactful. I have fully integrated Outreach into my daily (and hourly, honestly) workflow.
What do you dislike about the product?
Almost too many options of tags vs. additional fields that it gets a bit busy and hard to navigate. Could be the way we utilize it, though!
What problems is the product solving and how is that benefiting you?
Streamlining communications to hundreds of clients, tracking calls & emails, and insights into customer engagement in when and how often they open my emails. With Outreach templates for outreach, I don't have to repopulate one email for multiple clients - instead with a few clicks of a button in Outreach I can send 1x1 emails to a mass customer list - eliminating the need to copy & paste and avoid avoidable mistakes that can occur with manual emails.
Balances Scale and Personalization with Powerful Analytics
What do you like best about the product?
How well it balances scale and personalization. With Outreach I’m able to create structured multi-channel, multi-step sequences, quickly plug in templates or snippets, and leverage analytical visibility to review my team’s performance and make data-driven decisions.
What do you dislike about the product?
If you do not have an admin license, customization options are somewhat limited.
What problems is the product solving and how is that benefiting you?
Sales prospecting and demand generation. It allows my team to build targeted prospect lists, run multi-channel sequences, and engage prospects efficiently while tracking every touchpoint. This helps maximize outbound productivity, improve pipeline quality, and generate more revenue-driving demand.
Effortless Contact and Task Management
What do you like best about the product?
Contact lists, tasks, call task flow, call quality and recording
What do you dislike about the product?
Wish had an option where you could add people into a call list to save for cold call power hours
What problems is the product solving and how is that benefiting you?
Streamline sales, report on daily KPIs, keep prospects in one place so can actively put people into sequences and be pro-active with tasks and calls. This helps me to be organised in my role and streamline my role with automated emails in my sequences
Streamlines Sales with Powerful Automation and Analytics
What do you like best about the product?
I like that Outreach streamlines our sales processes and it comes with amazing automation features making it even more functional and better.
First, it comes with great sales analytics and since we always get detailed reports, making decision is easy.
It comes with amazing conversational intelligence with helps us understand sentiments and make right decisions.
The tool also handles sales performance management really well and it not only boosts sales but also makes sales agent work easy.
It comes with amazing sales coaching and training features which makes retooling our sales teams easy.
First, it comes with great sales analytics and since we always get detailed reports, making decision is easy.
It comes with amazing conversational intelligence with helps us understand sentiments and make right decisions.
The tool also handles sales performance management really well and it not only boosts sales but also makes sales agent work easy.
It comes with amazing sales coaching and training features which makes retooling our sales teams easy.
What do you dislike about the product?
Outreach is one tool that never disappoint. No issues whatsoever.
What problems is the product solving and how is that benefiting you?
We use Outreach for sales management, training and coaching, sales analytics, and conversational intelligence. With all the great features, we better our sales and make our sales team performance better too.
Excellent Tool That Delivers Results
What do you like best about the product?
It keeps a great log of interactions with prospects and accounts and has great integrations.
What do you dislike about the product?
The UI is not great in my mind. It's sometimes clunky and hard to see exactly what I'm looking for quickly. It also logs me out frequently.
What problems is the product solving and how is that benefiting you?
It helps me know when prospects are engaging with the content I share with them.
Excellent Tool for Cold Calling and List Building
What do you like best about the product?
great tool for cold calling and list building
What do you dislike about the product?
a few things, it can be slow at times and the dialer isnt great
What problems is the product solving and how is that benefiting you?
helping me prospect
Outstanding for Lead Generation with Seamless Outreach
What do you like best about the product?
Outreach for calls and email sequences to generate leads
What do you dislike about the product?
Outreach doesn't allow contact IDs to be linked which causes issue during reporting
What problems is the product solving and how is that benefiting you?
It is allowing to call and send email sequences to generate leads
Effortless Task Management at Its Best
What do you like best about the product?
Keeping track of all my tasks. Automation and sequencing capabilities
What do you dislike about the product?
UI can be overwhelming. Integration issues, especially with CRMs or mailboxes, are often cited: syncing errors, duplicated contacts, broken mappings.
What problems is the product solving and how is that benefiting you?
Task tracking, automating emails, seeing who opened emails, outreach to prospects, integrates well with salesforce and nooks
Great for Scheduling and Templates
What do you like best about the product?
I like that I can create email templates + can act as a calendly when setting up meetings with prospects
What do you dislike about the product?
Most of the times that I try making a call, I get an application error which can make it frustrating when trying to call.
What problems is the product solving and how is that benefiting you?
It is helping me track and execute my tasks as an SDR
Streamlines Sales Workflow, But Needs More Automation
What do you like best about the product?
I really like how Outreach is an easy tool to navigate. I can see all my prospects and tasks in one place and make dials while simultaneously writing emails to other prospects. I also enjoy how my I can access Salesforce accts when I'm making a dial.
What do you dislike about the product?
I wish there were more capabilities for automation in Outreach like a traditional email marketing platform like Pardot or HubSpot. More automations to send different emails at different times depending on if they open my email or not.
What problems is the product solving and how is that benefiting you?
Outreach is allowing me to connect with prospects via email and via dialing. It's an all in one platform that has gotten me more connections and meetings. If I didn't have Outreach I would be doing all of this work manually.
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