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Great Product, Great Team!
What do you like best about the product?
- Really easy to use
- Allows our sales team to sell faster
- Robust reporting
- Great automation capabilities
- Outstanding customer support team
- Allows our sales team to sell faster
- Robust reporting
- Great automation capabilities
- Outstanding customer support team
What do you dislike about the product?
- Admin section can be updated to make it easier to use (Locking users / Disabling send & sync, imports page, Triggers)
What problems is the product solving and how is that benefiting you?
- Makes our sales team more efficient
- Allows our sales team to sell faster
- Give us insights into what messaging is working / not working
- Allows our sales team to sell faster
- Give us insights into what messaging is working / not working
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Email Nurturing
What do you like best about the product?
Setting up email sequences is a breeze. Makes managing a large number of contacts easy.
Can drag and drop text into the templates and it formats correctly.
Really like the dynamic fields to put a finishing touch to the email.
Easy to track analytics on my team.
Can drag and drop text into the templates and it formats correctly.
Really like the dynamic fields to put a finishing touch to the email.
Easy to track analytics on my team.
What do you dislike about the product?
The SFDC integration can be tricky to setup.
What problems is the product solving and how is that benefiting you?
Tracking analytics of who has sent what, response rates, open rates. Reporting is made seamless.
Personalisation of email at scale.
Seeing communications in SFDC
Personalisation of email at scale.
Seeing communications in SFDC
Recommendations to others considering the product:
Take a trial before implementation. Lots of other providers to consider. Understand your needs.
Great product - missing Outlook plug-in
What do you like best about the product?
Great integration with Salesforce and tracking email success
What do you dislike about the product?
Should be a plug-in for Outlook as would mean you're not moving between screens.
What problems is the product solving and how is that benefiting you?
Not losing leads and being able to manage campaigns.
Convenient One-off Email Management
What do you like best about the product?
One central hub that houses all of your one-to-one emails, making it easy to stay on top of all of your direct email sequences.
What do you dislike about the product?
Configuring and syncing mailboxes takes more time than it should.
What problems is the product solving and how is that benefiting you?
By sending one-offs in mass, we are able increase open and respond rates.
Currently the best communication tool out there
What do you like best about the product?
Outreach hands down, no questions asked, is the best tool out there. It's also the most expensive so I recommend mastering it because it'll change the way you sell. Theres more features and flexibility on outreach than any other platform (currently).
They have a great team. Mark, Manny, Andrew and company just know what they're doing. They don't sell - they evangelize!
You can go get something cheaper but, you know what they say, you get what you pay for.
They have a great team. Mark, Manny, Andrew and company just know what they're doing. They don't sell - they evangelize!
You can go get something cheaper but, you know what they say, you get what you pay for.
What do you dislike about the product?
Like I mentioned before. It's also the most expensive thing out there. I recommend holding off on hiring more sales people and using that money to buy this instead. Make the ones you have great and maximize their potential by augmenting them with Outreach. Once you get more sales, then hire more people. It's an investment that pays for itself over and over again.
What problems is the product solving and how is that benefiting you?
You sell faster, you sell smarter, you become a sales god!
Recommendations to others considering the product:
If you want to get better, you'll get Outreach. If you want to save money, you'll pick something else.
Outreach makes my life easier
What do you like best about the product?
Outreach makes prospecting client leads so much easier. I love how the follow up emails are done for me. The ability to customize email sequences has made my job so much easier as a business development executive.
What do you dislike about the product?
Sometimes when a prospect replies to one of my emails in a sequence, they'll still continue to receive emails as if they haven't responded yet.
What problems is the product solving and how is that benefiting you?
I used to spend several hours each week emailing potential clients one by one... no more! The ability to reach out to multiple people/email addresses at once is so convenient.
Recommendations to others considering the product:
Try it! It's a fantastic product.
Outreach is game-changing
What do you like best about the product?
The ability to conduct all of my daily workflow on one system that understands my business
What do you dislike about the product?
That I can't access my contacts stored in Outreach from my phone
What problems is the product solving and how is that benefiting you?
The ability to track and manage all of my outreach, follow up, and study the affects of these campaigns over time.
Recommendations to others considering the product:
If you need a tool that allows you to conduct daily sales workflow in one place (and that can integrate with a system like Salesforce), and allows you to benchmark and analyze your outreach efforts, there is no better system.
OUtreach
What do you like best about the product?
makes it easy to follow up with my clients and existing accounts
What do you dislike about the product?
reports arent that great and it takes a while to setup sequences.
What problems is the product solving and how is that benefiting you?
makes it alot easier for me to communicate internally and externally with clients
Useful outbound tool, needs polishing
What do you like best about the product?
Outreach helps you reach more people by automating email prospecting in a way that's still personal. The ability to do call after call with just a couple of clicks is quite effective. SalesForce integration and A/B testing come in handy also.
What do you dislike about the product?
It falls short once you have the first answer and need to follow-up. Tracking and reporting is quite limited, email & call logging is not always accurate and there's much more automation needed to make this tool complete.
What problems is the product solving and how is that benefiting you?
Running email outbound campaigns is easier and more efficient, saving a lot of time with automated sequences. It helps get in contact with more people, but it becomes cumbersome right after that. Good for measuring response and open rates for different approaches.
Recommendations to others considering the product:
It's worth trying for mass prospecting and building various outbound sequences. The tool is a better fit for bulk emailing than calling since it lacks the necessary automation on calls. Following-up, measuring actual campaign results and tracking responses accurately are some of the main weak points.
Outreach - the 'next level' in email I needed!
What do you like best about the product?
"Outreach everywhere" is a really convenient plugin. It makes it very easy to navigate through Outreach using other tools/services that are part of my day-to-day.
What do you dislike about the product?
A bit clunky with new updates from time to time. Sometimes patches take a while to go live - standard growing pains for a service as new as outreach.
What problems is the product solving and how is that benefiting you?
Being able to automatically reach out to new potential clients as soon as they sign up for a trial is helpful - I pair this with my calendly link to allow clients to schedule time to chat. The overall benefit of being able to streamline first contact, to setting up a meeting, with minimal effort on my part, is really great.
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