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Reviews from AWS customer

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External reviews

3,507 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

How did Sales teams ever work with Outreach.io?

  • January 10, 2018
  • Review provided by G2

What do you like best about the product?
My whole work flow is automated. I log in every day and my whole days is set up for me already.
What do you dislike about the product?
I dislike not being able import a CSV and assign accounts automatically based on company name.
What problems is the product solving and how is that benefiting you?
It allows us to focus on companies that are most likely to buy.
Recommendations to others considering the product:
If you are considering Outreach.io...Buy it


    Human Resources

Great Tool For Prospecting Outbound/Inbound

  • January 09, 2018
  • Review provided by G2

What do you like best about the product?
Outreach is one powerful tool. I have used Outreach at two different companies for outbound prospecting. The tool is simple to use and provides a seamless way to keep track of contacts.
What do you dislike about the product?
The one item I dislike about Outreach is a lack of Voicemail drop. Hopefully, this is something they will add in the future.
What problems is the product solving and how is that benefiting you?
Keep track of prospects. Track email engagement and daily calls. See different conversion rates for calls and emails. Organize prospects and use sequences for more personalized prospecting.
Recommendations to others considering the product:
Great prospecting software and a must need for any organization wanting to be more efficient.


    Information Technology and Services

Outreach Review

  • January 05, 2018
  • Review provided by G2

What do you like best about the product?
I enjoy the simplicity and that everythings syncs together at ease. Also customer care is fast at resving issues if any arise.
What do you dislike about the product?
There is not much I dislike, perhaps that some errors occur here and there for no reason or the phjone application part does stop working. Little fixes I believe.
What problems is the product solving and how is that benefiting you?
I am utlizing the tool to connect with prospects and growing campaign. I also am able to email right after a call with ease.
Recommendations to others considering the product:
It's not salesforce but it's also different. It's a great software and CRM to use when wanting to track calls and emails.


    Computer Software

We went 0-60 in less than a month

  • January 05, 2018
  • Review provided by G2

What do you like best about the product?
Outreach has given the ability to send custom personable messages to our prospects at scale.
What do you dislike about the product?
If I had to be picky, searching prospects.
What problems is the product solving and how is that benefiting you?
We are using Outreach.io to build the top end of our sales funnel.
Recommendations to others considering the product:
The support team is hands down the best I've dealt with. Outreach has allowed us to message our prospect lists with a personal message at scale. Highly recommend!


    Computer Software

Fast and User Friendly

  • January 04, 2018
  • Review provided by G2

What do you like best about the product?
I like how it tracks opened emails and you are able to sort your prospects by engagement
What do you dislike about the product?
I do not like how it does not integrate with Zoominfo
What problems is the product solving and how is that benefiting you?
I am able to personalize sequences between different accounts and get really creative with my prospecting strategy. I like keeping track of the success/open rate of my sequences.
Recommendations to others considering the product:
Easy to use, helpful tool for organization


    Computer Software

Outreach - a solid sales automation tool!

  • January 03, 2018
  • Review provided by G2

What do you like best about the product?
It's ease of use. Without Outreach, the accuracy of our SFDC data would be limited.
What do you dislike about the product?
I would like to see more analytics on the individual call level. For a manager, being able to see more call coaching would be very helpful.
What problems is the product solving and how is that benefiting you?
Sales automation. Outreach helps us streamline tasks, but also ensures that the sales team hits their weekly targets, especially for activities.


    Nicholas B.

Sales Development

  • January 03, 2018
  • Review provided by G2

What do you like best about the product?
Putting people into Sequence, it's a great way to get new meetings. Setting alert thresholds for reads and clicks so you know who hot prospects are.
What do you dislike about the product?
They try to be to much of a CRM. Stick to the emailing and call prompts.
What problems is the product solving and how is that benefiting you?
Being able to reach out to many more people. Great for anyone doing Outbounding.
Recommendations to others considering the product:
See if it is worth the money.. If you want Outound team to be more effective this is a great tool


    Christopher W.

Best Pro services and a top notch product

  • January 03, 2018
  • Review provided by G2

What do you like best about the product?
Continuous roadmap development and feature enhancements to further mature their feature set. Very simple interface and intuitive process management. Much better and easier to use than other comparable platforms
What do you dislike about the product?
That they do not have a partner program. This platform is a no-brainer. I would add it to my reseller product portfolio in a heartbeat, if they had a reseller partner program.
What problems is the product solving and how is that benefiting you?
Automated email outreach within the same platform as users making phone calls.
Recommendations to others considering the product:
Spend time understanding sales and outreach before jumping into a product like this. You need to understand it. However, their professional services are top notch and will consult you every step of the way.


    Internet

Awesome so far!

  • December 30, 2017
  • Review provided by G2

What do you like best about the product?
I have just started onboarding my team's information and the instructional videos and support has been very helpful. Their team responds quickly to even my most basic questions. The a/b testing is fantastic and I love the information they provide for each lead- you are given a ton of info including the current weather in their location.
What do you dislike about the product?
I don't have much to put here yet. I guess if anything, it would be great if I did not have to wait for our Salesforce account needed to be set up in order to set up accounts for the new leads I add. You don't need Salesforce but since we are planning to use it, it will save me a lot of time to wait until we have accounts established there before I mass upload new leads. I would like it if accounts were created based on company name/website automatically. Note: Not sure if I am missing a work around here.
What problems is the product solving and how is that benefiting you?
Organizing outreach, A/B testing solution, personalizing outreach, making a sale!


    Computer & Network Security

Easy campaign set up

  • December 29, 2017
  • Review provided by G2

What do you like best about the product?
multi-faceted campaigns that help increase the efficacy of sales/marketing campaigns.
What do you dislike about the product?
Does not integrate with ring-dna, which is a software intended to help with sales calls. Unfortunately, you cannot use both at the same time with salesforce.
What problems is the product solving and how is that benefiting you?
sending multiple emails to multiple people in an organized manner.