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External reviews

3,367 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Computer Software

Wonderful Tool

  • December 15, 2016
  • Review provided by G2

What do you like best about the product?
This is a terrific time saving tool. The product is very easy to use, and streamlines the process of creating and managing campaigns, and certain outbound efforts.
What do you dislike about the product?
There are some parts of the tool that are not that intuitive. It would be nice to have the ability to make changes to more than one account at a time, and organize the contacts in a clearer way. We have also had a few issues with the images in our signatures.
What problems is the product solving and how is that benefiting you?
I have seen a lot of benefit in the ability to create and manage invites, and campaigns quickly and easily.
Recommendations to others considering the product:
I would definitely recommend this product to other people who are in an inside sales or outbound role.


    Martin L.

outreach

  • December 15, 2016
  • Review verified by G2

What do you like best about the product?
OUterach makes it easy for me to maintain my leads in the pipe line as well as stream line the automated outreach
What do you dislike about the product?
its not too easy to setup tokens and takes a while to setup at first
What problems is the product solving and how is that benefiting you?
helping my sales team and account managment team scale and follow up with our accounts


    Nick B.

10/10

  • December 15, 2016
  • Review verified by G2

What do you like best about the product?
Fantastic tool for prospecting and keeping up with your sales process. As a rep 4 years into the game (who has tried out a multitude of products), I have not found one more useful than Outreach
What do you dislike about the product?
Could use improvements with connections to Salesforce
What problems is the product solving and how is that benefiting you?
The sequencing portion of Outreach is unmatched... and incredible help to the sales team overall. Could not recommend enough.
Recommendations to others considering the product:
Always evaluate your tools properly for your specific needs of course. If you are searching for a tool that can handle on schedule sequences of emails for a mid-sized BDR team without any hiccups - then Outreach will be your new best friend.

I recommend it over any other similar solution


    Financial Services

Great product!!!

  • December 15, 2016
  • Review verified by G2

What do you like best about the product?
Very customer friendly and meets our goals in helping our employees
What do you dislike about the product?
I thought everything was satisfactory and worth the money
What problems is the product solving and how is that benefiting you?
I thought our last software was very unorganized and didn't meet Our goals and expectations, however this helps us stay on track and organized with its user friendly interface


    Food & Beverages

Outreach is a huge time saver, keeping me organized, effective, and on task throughout the day.

  • December 15, 2016
  • Review verified by G2

What do you like best about the product?
The app is amazing. I love how I can use it directly from my gmail, salesforce, zoominfo, linkedin, or whatever search window I'm in.
What do you dislike about the product?
Its constantly pushing and pulling data up and down so sometimes its slow to load but to be expected.
What problems is the product solving and how is that benefiting you?
It makes the sales team more effective. Helps keep business from slipping through the cracks with the ease of adding to sequences, set tasks, and follow ups.
Recommendations to others considering the product:
Get on it now the ROI is certainly.


    Emily S.

Easy to use

  • December 14, 2016
  • Review verified by G2

What do you like best about the product?
I like how easy the tool is to use. It was easy to learn
What do you dislike about the product?
I don't like interface. I thought it could be more aesthetically pleasing
What problems is the product solving and how is that benefiting you?
HR solutions


    Internet

Great product

  • December 14, 2016
  • Review verified by G2

What do you like best about the product?
Easy to use and helps our team to personalize outreach
What do you dislike about the product?
It would be nice to have the option of global settings for all sequences
What problems is the product solving and how is that benefiting you?
Outreach allows for great hyperpersonalization when reaching out to prospects!


    Khang H.

Couldn't imagine doing my job without Outreach!

  • December 14, 2016
  • Review verified by G2

What do you like best about the product?
Outreach simply streamlines the entire work flow of my role. It's integration with tools I use makes things easier and takes away a few steps in between.
What do you dislike about the product?
Nothing I can pinpoint at the moment. It seems to do its job very well for what we ask of it.
What problems is the product solving and how is that benefiting you?
At our business, Outreach is used to connect with the potential clients. The main benefit is the ability to track the success rate of our emails and to be able to understand the engagement our clients are having with our content.


    Del S.

Easy to use. Easy to sell!

  • December 14, 2016
  • Review verified by G2

What do you like best about the product?
It's intuitive. Beautifully designed, and provides actionable intelligence. Its SFDC integration so I can email prospects directly from Salesforce. Lastly, it's self-government—it knows when a prospect is on a sequence and duplicate sequences can't be sent, leading to a poor experience from the customer.
What do you dislike about the product?
I wish that Outreach could tell me when the prospect is most likely to check their email. Not sure if this is technically a dislike, but a nice-to-have.
What problems is the product solving and how is that benefiting you?
Ease in touching prospects in a scalable fashion.


    Kelsey B.

Outreach has improved my sales process!

  • December 14, 2016
  • Review verified by G2

What do you like best about the product?
Outreach has increased my number of daily activities and I love the automatic email feature. The sequences are very useful in automating the sales process. I like how the activity history is easy to review. The Overview tab with company details is helpful. The open rate on emails is also useful.
What do you dislike about the product?
I wish Outreach was integrated with Salesforce so I could work solely on one platform. When working my task list, it would be nice if all the tasks due for a particular prospect were due in a row, rather than moving to the next prospect after completing the first task.
What problems is the product solving and how is that benefiting you?
The sequences allow for more strategic communication with prospects that result in prospect responses. Outreach has sped up the entire sales process allowing me to contact more prospects in a day than previously.
Recommendations to others considering the product:
Great tool for automating the sales process!