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Outreach increases efficiency in my workflow.
What do you like best about the product?
I like that I am to keep track of everyone that I reach out to, how often I reach out to them, what message I have sent them, what their response is, etc. It is an excellent tool to track all of my communication.
What do you dislike about the product?
I dislike that sometimes the integration with SFDC makes my messaging harder. However, that is most likely a fault on our end for what we enter into SFDC. In some cases, the integration with SFDC has been very helpful.
What problems is the product solving and how is that benefiting you?
I'm looking to 1) raise awareness of the product I sell and 2) create opportunities for customers to partner with my company. I have realized that increased communication with customers through Outreach has increased product awareness and helps me get a better idea of what customers are looking for.
Recommendations to others considering the product:
I highly recommend using Outreach. Not only will it save you time, but it will allow you to go back and look at any email you have sent out or any responses you have received. With the extra time that you have, you will have more time to really personalize emails to customers that respond to you.
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Great tool for automating emails
What do you like best about the product?
I depend on the ability to send sequences to prospects.
What do you dislike about the product?
There could be better integration with salesforce.com such as status.
What problems is the product solving and how is that benefiting you?
I would otherwise have to send one-off emails all day which would be MISERABLE.
Life is easier with Outreach
What do you like best about the product?
-Being able to track views on emails
-Simplicity of sequences
-Separation of bounce back, opt outs, sent, etc. emails
-User friendly dashboard
-Customizable emails
-Simplicity of sequences
-Separation of bounce back, opt outs, sent, etc. emails
-User friendly dashboard
-Customizable emails
What do you dislike about the product?
-This product is great when sending out mass emails but not so much when sending individual emails
-Didn't always sync with my outlook
-Didn't always sync with my outlook
What problems is the product solving and how is that benefiting you?
- Being able to connect with numerous contacts about events, webinars, etc in a short amount of time
Outreach simplifies the sales process greatly
What do you like best about the product?
Easy to use, completes activities for you like emails, very simple process
What do you dislike about the product?
sometimes difficult to navigate, but I am still learning the process
What problems is the product solving and how is that benefiting you?
We are able to see the analytics of this easily, ie how many responses we're getting, the percentage of opened emails, etc
Recommendations to others considering the product:
So easy to use! Makes sales life much simpler.
Outreach
What do you like best about the product?
Using Outreach gives myself and my colleagues the ability to follow up with prospects at the appropriate times. it is also a great tool to make sure that you are not emailing the same people twice. Outreach has saved me countless hours compared to the classic mail merge.
What do you dislike about the product?
IT is a bit difficult to find the data that you are looking for inside outreach. Also when a prospect opts out of another persons email sequence this also opts that person out of future sequences even if used by a different person. My concern is the prospect might be opted out for one of our solutions but interested in another one of our solutions.
What problems is the product solving and how is that benefiting you?
Time, effort, and the stress of being an inside salesman. It allows use to get back to what we do best... hunting.
Pretty Vital if you want to crush activities without losing quality
What do you like best about the product?
Outreach was implemented about a month into my tenure as a BDR at my company, and the difference from using a solution like Yesware or Toutapp was night and day.
Not only does the task view and dialer enable you to rip through emails and calls at breakneck pace, their new overview additions allow you to bring up relevant triggers quickly. The email template builder also lets me, as a BDR, test and create my own custom templates, outside of our team built ones, to review their stats after to compare. The Sequences also make organization much easier, allowing me to dial and email without thinking about order, as it automatically cues up the next task in the sequence.
Finally, It works with SFDC seamlessly in a tabbed-esque view, and let's you quickly add information from prospects Linkedin with little to no issues.
Not only does the task view and dialer enable you to rip through emails and calls at breakneck pace, their new overview additions allow you to bring up relevant triggers quickly. The email template builder also lets me, as a BDR, test and create my own custom templates, outside of our team built ones, to review their stats after to compare. The Sequences also make organization much easier, allowing me to dial and email without thinking about order, as it automatically cues up the next task in the sequence.
Finally, It works with SFDC seamlessly in a tabbed-esque view, and let's you quickly add information from prospects Linkedin with little to no issues.
What do you dislike about the product?
The notes field needs a bit of imporvement so it can be viewed on the same screen as the overview screen, and having it just pull and / or push directly from the SFDC notes field would be nice. Also, this is rare, but sometimes calls fail to log back to SFDC. This is a bug though that I know is currently being worked on though.
What problems is the product solving and how is that benefiting you?
It reduces the number of clicks and general admin work, and just consolidates everything I need as a BDR. And the UI just works. I can make 20+ more dials and emails a day compared to using just SFDC, or a couple of other dialers I've used in the past.
Recommendations to others considering the product:
Definitely hook up the dialer when you trial or implement, then you can tear through sequences with ease.
Overall satisfied
What do you like best about the product?
Allows me to complete my tasks quickly.
What do you dislike about the product?
Have had issues with phone bridging correctly.
What problems is the product solving and how is that benefiting you?
Faster workflow.
I work with reaching out to clients as first point of contact for a tech company
What do you like best about the product?
I like that I am able to forget about tasks and come back to a list ready to go the next day
What do you dislike about the product?
sometimes it does not sync well with my email, I have bugs such as lost emails sometimes
What problems is the product solving and how is that benefiting you?
I contact 500-600 people a week, and on different topics so outreach allows me to organize those
Recommendations to others considering the product:
So helpful to those who want to be able to leave their tasks at work and not be
Account Development Manager
What do you like best about the product?
We can setup the sequences and not worry about follow-up.
What do you dislike about the product?
It seems kind of clunky when I try to load csv files.
What problems is the product solving and how is that benefiting you?
Due to the inbound leads and campaigns we have it is an awesome tool to help support.
Recommendations to others considering the product:
I have used other solutions similar to Outreach, and Outreach is the best.
I recommend Outreach as a tool for managing a territory.
What do you like best about the product?
I like how Outreach helps me manage my day while connecting me with as many people as possible to provide specific, value added content.
What do you dislike about the product?
Would like to see them add calendar sharing and an easier way to add multiple prospects for other websites.
What problems is the product solving and how is that benefiting you?
Outreach helps me communicate more effectively across a wide market. It is an excellent productivity tool!
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