Outreach Sales Execution Platform
OutreachExternal reviews
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Powerful Tool – Reducing my manual tasks
What do you like best about the product?
Outreach auto-logs all activity with contacts that I have imported and gives me insight on email opens and clicks.
Outreach sequences also allow me to automate prospecting motions for large groups of prospects.
Outreach sequences also allow me to automate prospecting motions for large groups of prospects.
What do you dislike about the product?
Outreach is still a fairly new product, and at times there are glitches as they continue to fine-tune and update the product.
What problems is the product solving and how is that benefiting you?
- Manual task automation
- Activity tracking
- Consistent and fluid prospecting motion
- Activity tracking
- Consistent and fluid prospecting motion
Good system, but has some Kinks
What do you like best about the product?
Automatic emails and tagging are the best features!
What do you dislike about the product?
Executing the sequences can sometimes be clunky for reps.
What problems is the product solving and how is that benefiting you?
Better planning & execution of sequences.
Outreach
What do you like best about the product?
Quick, simple UI, intuitive features into the actual process flow
What do you dislike about the product?
Sluggish at times. Some features could be improved given the potential for AI
What problems is the product solving and how is that benefiting you?
Sales engagement, improving team productivity, converting prospects effectively
Recommendations to others considering the product:
Make the process flow tuned to the existing one and you will see wonders...although sometimes it is monotonous
Very robust sales automation
What do you like best about the product?
Strong automation capabilities in the platform. Customer support is great.
What do you dislike about the product?
system is complex, takes a while to become familiar with all the different settings
What problems is the product solving and how is that benefiting you?
email automation, efficiency
Sales Automation at its best
What do you like best about the product?
The overall UI is great. Its easy to set up new sequences to automate the sales process.
What do you dislike about the product?
There is, to my knowledge, not an easy way to bulk import prospects from a Salesforce report to the sequence tool. It works with list views but would be better if we could auto import from a report.
What problems is the product solving and how is that benefiting you?
Managing a large book of business we need to touch a lot of accounts in a short period of time. This tool has allowed us to significantly increase our prospecting activities and the number of meetings we are running.
Outreach is Every SDR's Dream
What do you like best about the product?
Outreach is the best platform that every Sales Rep needs to get ahold of. It helps you organize your daily tasks, reach out to prospects that have engaged with your emails/phone calls. It's a great organization tool with the right priorities.
What do you dislike about the product?
The only thing I dislike about Outreach is that it sometimes marks the status of a lead for you incorrectly. For example I will call a Business Owner but he didn't pick up but someone else on the phone and I had a long conversation - it will automatically mark it as replied. Sometimes when that happens, it won't be in your tasks or sequence anymore.
What problems is the product solving and how is that benefiting you?
Organization, organization, organization. It was the backbone on a day to day with a sales rep.
Recommendations to others considering the product:
Outreach is a great and easy to use tool from the start. You are able to track your emails, calls, and daily tasks. It's very organized and keeps you focused on what really matters - making the sales and relationship. Outreach will do the rest with who to reach out to, and when.
Outreach - you had me at sales automation platform
What do you like best about the product?
I love the fact that we can message consistently, contact comprehensively and track exhaustively. This answers questions that sales people have only ever answered anecdotally in the past. Is my message working? How well is it working? Is one working better than the other? How many times do I have to contact someone before they respond? And so many others. It used to be a guessing game. Now it's science, yo.
Something you cannot put a price on is the quality of the service that you get from this organization. From the minute we deployed this solution, the entire organization has provided us with the training and support that we needed to make this a critical part of our tech stack. You won't find a more earnest, knowledgable group than this customer success team.
They've even gone so far as to offer the opportunity to speak with their PM and dev leaders to discuss product roadmap and other product enhancements. Such a great group to work with and know that we made a tremendous investment.
Something you cannot put a price on is the quality of the service that you get from this organization. From the minute we deployed this solution, the entire organization has provided us with the training and support that we needed to make this a critical part of our tech stack. You won't find a more earnest, knowledgable group than this customer success team.
They've even gone so far as to offer the opportunity to speak with their PM and dev leaders to discuss product roadmap and other product enhancements. Such a great group to work with and know that we made a tremendous investment.
What do you dislike about the product?
Being a new platform, I've found some inconsistencies in how reporting is done. Some screens cane be improved and functionality added. But those things are minor compared to what's already there.
What problems is the product solving and how is that benefiting you?
Our onboarding time is so much faster than it used to be. Reps can come in and know on day 1 what messages work and who they should be sending that message to, how frequently and what to communicate in each interaction.
Recommendations to others considering the product:
You won't be able to imagine life without it. One thing to consider in the importance of the content you create. They platform is wonderful, but without dedication to creating and managing your content, you won't get the results you're looking for.
Highly customizable, takes a little time to fully optimize.
What do you like best about the product?
Platform is extremely powerful and the team is great about shipping new features and listening to customers. Definitely ROI positive.
What do you dislike about the product?
What used to be a best practice (great follow-up from sales reps) is being democratized to all, which eliminates competitive edge. Like all platforms, few that abuse the platform with 10 email sequences, hurt the ecosystem.
What problems is the product solving and how is that benefiting you?
Consistent touchpoints on the key contacts/acounts my sales org is targeting without it being necessary to use a Marketing Automation platform.
Recommendations to others considering the product:
Make sure you listen carefully when your CS contact walks you through SFDC field mapping. I had some questions afterwards and it took a couple of at bats to get right!
Gamechanging sales efficiency and engagement software
What do you like best about the product?
Allows for perfect mix of personalization and automation at scale -- my go to system of action.
What do you dislike about the product?
The email open and engagement functionality can be buggy and can give some false positives.
What problems is the product solving and how is that benefiting you?
Creating a repeatable and scalable business development process that can be shared with our global team.
Recommendations to others considering the product:
phenomenal tool for salespeople!
Amazing product!
What do you like best about the product?
Outreach is intuitive and powerful, I have had great success with building qualified pipeline
What do you dislike about the product?
Honestly, I have had a great experience using Outreach. No complaints
What problems is the product solving and how is that benefiting you?
Sending out customized automation has allowed me to increase my output and derive greater results
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