Outreach Sales Execution Platform
OutreachExternal reviews
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I love Outreach
What do you like best about the product?
For sales development I think it's the best tool out there
What do you dislike about the product?
loads slow occasionally but not much to complain about
What problems is the product solving and how is that benefiting you?
sales development - allows you to sequence prospects, analyze what's working and what isn't
Unleas your SDR's full potential
What do you like best about the product?
Outreach is not a sales enablement tool. Just like the Thor has his hammer, Captain American has his shield, Outreach helps an SDR with the armor to unleash his or her full potential at the job.
The one trick I love for a batched list of prospects is to set a {{custom}} variable for a URL I want to share and then hyperlink the {{custom}} variable on the content. Works awesome.
Haven't used their dialer but my friend who crushed his quota as an ADR and got recently promoted to an AE says, it's dope.
Also, if I could give an award for the best customer chat support rep, Shannon, who commands their drift chat support would be the winner.
So if you're an SDR in charge of pure outbound and if your management is not willing to give Outreach a shot, I would start looking for another company. Period!
The one trick I love for a batched list of prospects is to set a {{custom}} variable for a URL I want to share and then hyperlink the {{custom}} variable on the content. Works awesome.
Haven't used their dialer but my friend who crushed his quota as an ADR and got recently promoted to an AE says, it's dope.
Also, if I could give an award for the best customer chat support rep, Shannon, who commands their drift chat support would be the winner.
So if you're an SDR in charge of pure outbound and if your management is not willing to give Outreach a shot, I would start looking for another company. Period!
What do you dislike about the product?
This may be a bug on the account I was working but -
1. Upon hitting backspace on a Windows OS, the cursor would jump straight to the first line and mess up
2. When I compose a new message, the font size is ridiculously big. But after selecting 'small/medium', it worrks good.
That's pretty much it.
1. Upon hitting backspace on a Windows OS, the cursor would jump straight to the first line and mess up
2. When I compose a new message, the font size is ridiculously big. But after selecting 'small/medium', it worrks good.
That's pretty much it.
What problems is the product solving and how is that benefiting you?
Outbound prospecting on steroids. I used Outreach during my job hunt and was cold-emailed DMs at companies I wanted to interview at.
43 interviews in 3 weeks and an offer in the end. I would take that as a win. All thanks to Outreach.
43 interviews in 3 weeks and an offer in the end. I would take that as a win. All thanks to Outreach.
Recommendations to others considering the product:
Already answered this in my review.
Ensured that no tasks slip through the cracks
What do you like best about the product?
Outreach has been a great tool for our team, allowing BDRs to focus on the task at hand, rather than the manual tasks that can distract from the day to day goals. Outreach allows you to automate workflow and higher your activity numbers without sacrificing personalization to your touch points.
What do you dislike about the product?
Due to the nature of Outreach being a new system, there are a lot of bugs that still need to be worked out. Calls drop often, but it seems like they are working through this with Twilio. Additionally, there is a lack of comparable reporting functionality for calls. There is a leaderboard that the team can see for emails, but not for calls, which is an important aspect of sales and being a BDR.
What problems is the product solving and how is that benefiting you?
The BDRs at FloQast are much more productive now that they are using Outreach. The volume has increased immensely and the BDRs still have more time to personalize and do research on their prospects.
Interface needs work, analytics are a mess
What do you like best about the product?
I like that you can see when someone has read or opened your email and response rate, but you can also get that information from other similar tools.
What do you dislike about the product?
The interface is confusing, there are too many rules and names for sequences, templates, etc.
What problems is the product solving and how is that benefiting you?
Response rate and email software
Does the job
What do you like best about the product?
The fact that it can have its own application on the computer.
What do you dislike about the product?
Not as user friendly as gmail in terms of straightforward organization stuff like making new folders and organizing emails that way.
What problems is the product solving and how is that benefiting you?
Keeping in touch with other employees. I've realized the benefit of immediate notification when I receive an email.
Helps streamline my day and hit my targets
What do you like best about the product?
Tasks and email tracking make a big difference in achieving targets. Helps make sure you keep on top of your day to day as well as those reminders for things in the future that sometimes slip your mind
What do you dislike about the product?
lack of integration with Linkedin which means it can be time consuming to manually input prospects. the ability to at least scrape names and titles would be much better.
What problems is the product solving and how is that benefiting you?
Lead generation and prospecting as become better. the ability to follow up the right leads as well
Small business Inside Sales Review
What do you like best about the product?
It has all the features you need for a sales acceleration tool. Whether your sequences are automated or highly personalized Outreach is a great fit.
Easy to implement and get started as well.
Pretty much the same thing as Salesloft. If you are looking into both tools just go for whichever tool is cheaper because they are basically the same thing.
Easy to implement and get started as well.
Pretty much the same thing as Salesloft. If you are looking into both tools just go for whichever tool is cheaper because they are basically the same thing.
What do you dislike about the product?
Even though it is easy to get up and running the lack of support given on Outreach's end is a bit discouraging. They just send you a bunch of articles and hope you can figure it out yourself. We were a bit of a smaller deal though so the lack of service is a bit justified. It would have been nice to have one call with a technical resource though.
Also, make sure you read the whole contract they send you. In our case there were things discussed verbally that were conveniently left out of the contract which eventually lead to a higher cost for us.
Also, make sure you read the whole contract they send you. In our case there were things discussed verbally that were conveniently left out of the contract which eventually lead to a higher cost for us.
What problems is the product solving and how is that benefiting you?
We are an inside sales team and like most inside sales team we need to be as effective as possible when we are working certain leads. Outreach keeps you organized, and allows you to move as fast as you want to move.
Recommendations to others considering the product:
Go with which ever of the tool is cheaper Salesloft or Outreach.
Great Product!
What do you like best about the product?
I use Outreach for prospecting candidates. I love the timed and targeted messages that I can send out. I also LOVE all the statistics that Outreach provides. I know my hiring managers feel they have more visibility into recruiting and prospecting partly because of Outreach.
What do you dislike about the product?
I would like for Outreach to integrate more with ATSs like Crelate, Greenhouse, Jazz, Lever etc.
What problems is the product solving and how is that benefiting you?
We are using Outreach for targeted prospecting of passive candidates. Most people do respond in the 3-5th email. Our response rates are more than double that of a LinkedIn Inmail.
Recommendations to others considering the product:
Great prospecting tool for recruiting or sales!
Best outbound tool
What do you like best about the product?
Automation on the content and the time and date which my emails will be send out.
What do you dislike about the product?
I would like to see folder type of features where I can store my templates neatly.
What problems is the product solving and how is that benefiting you?
i can send massive numbers of email without my being there to click the send button one by one.
Recommendations to others considering the product:
I recommend outreach to everyone who is interested to automate their email campaign
Great for sales and organization
What do you like best about the product?
I love the way you can organize your day and automatically send out emails.
What do you dislike about the product?
Some of the little nuances and the way that we enter data.
What problems is the product solving and how is that benefiting you?
organization and having links and everything in one places
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