Outreach Sales Execution Platform
OutreachExternal reviews
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Outreach is awful avoid at all costs.
What do you like best about the product?
Nothing. outreach is terrible, the constant issues make it harder to do my job
What do you dislike about the product?
Everything. the constant glitches. it affects my call volume because for some reason u have to constantly clear cache in google, I hate this tool with a passion
What problems is the product solving and how is that benefiting you?
None, it makes my day longer and more frustrating
Recommendations to others considering the product:
DONT USE THIS TOOL
Emailing made easy.
What do you like best about the product?
I love that it allows you to know if they have opened your email or not and sets you tasks for people that have opened your email several times to reach out via phone call. It makes it extremely easy to set up targeted sequences and hit up a prospect multiple times without having to worry about sending another email.
What do you dislike about the product?
Sometimes it will not take a person out of a sequence when they have replied to an email and that makes for some awkward replies sometimes.
What problems is the product solving and how is that benefiting you?
The amount of time we are saving by putting people in sequences that will automatically be sent emails cannot be measured because it is so huge. I am able to focus on the most qualified leads instead of wasting time mass emailing everyone one at a time.
Recommendations to others considering the product:
Really take advantage of the tasks tab. Outreach will create tasks for people that open your email multiple times making it easy to target people who are interested.
Outreach has been a great tool for our sales team.
What do you like best about the product?
Outreach has been very beneficial for our sales team. We use sales force as our main way of working through leads. Outreach sinks up with the sales force platform and is a very convenient way of managing contact with leads.
What do you dislike about the product?
At times we have come across the problem where outreach struggles to overcome minor mistakes. It is at times a little fickle to work with but overall it hasn't been a big issue.
What problems is the product solving and how is that benefiting you?
We use Outreach to be more efficient with our outbound leads. It is a lot easier and quicker for us to manage emails through outreach.
Recommendations to others considering the product:
Yes, I would recommend this product to others because it has been very beneficial and I have been happy with the product.
Incredibly Powerful Sales Tool
What do you like best about the product?
The ability to track prospect engagement has greatly streamlined our methodology of reaching out to prospects. The sequencing tool is incredibly intuitive and allows the user to create targeted emails, phone calls, and reminders throughout the sales cycle
What do you dislike about the product?
The outbox is not separated from sent by default. I frequently go into my outbox (for there is no "sent") and have to either select a filtration or scroll through two pages of emails that will send tomorrow to get to my recently sent emails
What problems is the product solving and how is that benefiting you?
Super easy system to track prospects throughout the sales funnel and regularly reach out to active prospects in sequences
Recommendations to others considering the product:
Go to the summits and get involved with the Hero community. They have a lot of resources available to ensure you get the most out of it
Not just a tool -- but a solution
What do you like best about the product?
Marketing automation requires time and some TLC. Outreach sets the right expectations for use and has been very successful for our whole sales team. They love it!
What do you dislike about the product?
I do wish it had some additional image functionality in emails and ability to customize the unsubscribe page.
What problems is the product solving and how is that benefiting you?
Automating sales touches and marketing tracks.
great personalization and easy-to-use features
great personalization and easy-to-use features
Simple and awesome
What do you like best about the product?
It's incredibly easy to use and does exactly what I need it to do 99% of the time.
What do you dislike about the product?
Every now and again a sequence will inexplicably restart after it's been ended for a specific prospect. So there are very rare bugs here and there, but it's not a major issue.
What problems is the product solving and how is that benefiting you?
Automate our email efforts to save countless hours while maintaining a fairly high level of personalization.
Recommendations to others considering the product:
I've used a few other products and outreach has been the best when factoring in ease of use and functionality. I've thoroughly enjoyed using the product.
THE outbound tool for sales professionals
What do you like best about the product?
The best part of outreach is the A/B testing functionality. I can create a campaign and A/B test the subject lines for open rates, then iterate on the best subjects by maximizing the copy. Outreach automatically divides prospects through the A/B process, or you can denote it, yourself.
What do you dislike about the product?
Would be nice if you could log multiple calls in a task. For example, if I call a number when I'm working through my X number of tasks a day and the number is WRONG, when I want to call a second number it overrides that task unless I want to exit my queue and log a whole new call. Maybe there's a better way to do it, but I don't know it.
What problems is the product solving and how is that benefiting you?
Outreach is helping me to reach out to more people who may not need high-touch custom email campaigns. It helps me identify key information from my prospect companies to understand if they are *even* a prospect to begin with.
Recommendations to others considering the product:
They have an academy that can help you understand the capabilities of Outreach. Check it out to make sure it aligns with what you're looking for.
Outreach Review
What do you like best about the product?
Easy to create email sequences. Very useful to track email opens.
What do you dislike about the product?
My account disconnects frequently which has caused problems. Co workers have experienced the same thing.
What problems is the product solving and how is that benefiting you?
Email sequences and email tracking. Email sequences have played a huge part in prospecting.
Recommendations to others considering the product:
Constantly make sure your email accounts are connected so things don't slip through the cracks
Helpful for maximizing outreach effectiveness
What do you like best about the product?
I love that I can sequence people and not forget the steps required in my sales cycle or let people fall through the cracks. Seeing when/how often emails are read is also helpful.
What do you dislike about the product?
It can be buggy, and doesn't integrate terribly well with Salesforce. The local dial call quality sucks.
What problems is the product solving and how is that benefiting you?
Maximizing time--so much is automated/faster with things like sequences, snippets, and tasks.
Good and getting better
What do you like best about the product?
The simple user interface is great. And while it is simple, it's also powerful at the same time. I'm able to reach thousands of prospects/potential clients all from one platform.
What do you dislike about the product?
There have been some trigger bugs that I've encountered and have been working with Outreach engineers on.
What problems is the product solving and how is that benefiting you?
Outbound sales and follow ups.
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