Outreach Sales Execution Platform
OutreachReviews from AWS customer
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Simple outbound email tool
What do you like best about the product?
Outreach has made it extremely easy for sales teams to create automated 'authentic' looking text emails without help from Marketing. Super easy to keep track of things and easy for managers to see what each sales rep's funnel is accomplishing.
What do you dislike about the product?
Limited customizability in terms of HTML or design. Outreach is great for plain text but doesn't replace the need for a more customizable or branded email outreach tool.
What problems is the product solving and how is that benefiting you?
Outreach is letting our sales team optimize their email responses and funnel without the aid of marketing. Its platform is built for teams, which is great in comparison to building out funnels in email native apps like Yesware.
Recommendations to others considering the product:
Native integrations with existing email clients or a bit more customization.
The Gold Standard!
What do you like best about the product?
Really easy to create and edit cadences. Email automation runs smoothly without any problems. Analytics are amazing!
What do you dislike about the product?
Honestly, and sadly, I've worked with two companies that had and churned from Outreach. It's my favorite software of its type out there, but I think they need to realize that there are a lot of companies doing the exact same thing for a lower price
What problems is the product solving and how is that benefiting you?
Automatic cadences, easy analytics and ability to a/b test with real time insight
Recommendations to others considering the product:
Be willing to spend more than you might like, but in my opinion it's totally worth it!
Consistent Platform with Constant Updates and Improvements
What do you like best about the product?
Outreach.io constantly strives to improve its product based off of customer feedback. Although my team is relatively small, they allowed us to beta a product and listened to our feedback. Plus, the training and support has been great too.
What do you dislike about the product?
Like any technology platform, every now and then there can be issues; Still, the positive definitely outweighs the negative.
What problems is the product solving and how is that benefiting you?
Outreach allows for a small inside sales team to perform outreach on a large scale while giving them the ability to customize accordingly. The detailed analytics and AB testing capabilities allow to make data driven decisions that impact our cadence and outreach strategy.
Recommendations to others considering the product:
Yes!
Outreach is the definitive tool for sales communications
What do you like best about the product?
Ease of use, constant improvements, reliability. Outreach is clearly built by salespeople for salespeople.
What do you dislike about the product?
VOIP isn't amazing, it'd be nice to be able to delete sequences in batches rather than 1 at a time.
What problems is the product solving and how is that benefiting you?
We use Outreach as our primary sales communication tool. Outreach allows us to automate email interactions when they need to be automated, and to customize our interactions when automation isn't enough.
As a manager I use the analytics data surfaced by the tool to find deficiencies in process, message, and cadence and to correct them. Outreach allows easy testing of every aspect of my team's efforts to find the right people at the right companies.
As a manager I use the analytics data surfaced by the tool to find deficiencies in process, message, and cadence and to correct them. Outreach allows easy testing of every aspect of my team's efforts to find the right people at the right companies.
Recommendations to others considering the product:
The sales enablement/sales acceleration market is exploding. Make no mistake, Outreach is hands down the best platform available.
Powerful sales outreach tool
What do you like best about the product?
I love the sequences features and the ability to easily add someone into an email flow. There is also a powerful push back to your CRM, so that it's easy.
What do you dislike about the product?
The user control functions are a bit difficult to use.
What problems is the product solving and how is that benefiting you?
I need an easier way to send emails to different groups of prospects, and easily track my activity in salesforce.
Honest Outreach Review
What do you like best about the product?
I have no used Outreach at 2 different companies. The main thing that I enjoy is their customer service and the relationship that has developed with them over time.
The functionalities of Outreach is top notch and it has set my sales development strategies for success over and over again. Their business model is scalable from small teams to massive teams.
The UX is straight forward and very easy to train new reps on. I highly recommend Outreach in any sales org platform stack.
The functionalities of Outreach is top notch and it has set my sales development strategies for success over and over again. Their business model is scalable from small teams to massive teams.
The UX is straight forward and very easy to train new reps on. I highly recommend Outreach in any sales org platform stack.
What do you dislike about the product?
None that come to mind really. Zero complaints thus far.
What problems is the product solving and how is that benefiting you?
One of the biggest challenges we were trying to solve as an organization was to effectively stream line the process and deliver results. Since joining the company and bringing on Outreach -- we've been able to build out a results driven process with the Outreach platform at it's core.
Recommendations to others considering the product:
Highly recommend
The #1 tool to transform your sales process!
What do you like best about the product?
Outreach has allowed my team to save hours of time and keep on top of our scheduled touch points. No more missed opportunities, no more confusing schedules, and no more wasted time spent solely in my CRM! Outreach has been the perfect tool to integrate with our CRM and fits right into our current set up, with lots of added features!
What do you dislike about the product?
Outreach is a pretty big tool! There's a lot to learn, and a lot that you miss out on taking advantage of if you don't spend the time to get to know the tool. Luckily, I've already seen improvements with their set-up process, and their training library or "university" is extremely helpful!!
What problems is the product solving and how is that benefiting you?
Since implementing Outreach, we have saved a ton time while increasing our touch points and making the connections with our clients more personal. We've seen an increase in efficiency and a much better reply rate from our emails and calls. Overall the tool has provided us with measurable benefits that have drastically improved our outbound process.
Recommendations to others considering the product:
It would be worth your time to see a demonstration. Their user-friendliness and user interface is top notch and that's obvious from the website, however a demonstration is where you get to see the features in action to determine if it will solve the business problems you're experiencing.
Celebrating 1 Year of Great Experience w/Outreach
What do you like best about the product?
- Great UI -- very intuitive, not overwhelming
- Great Support -- their team is super responsive and resolves issues quickly
- Simple enough that our entire team can use it
- Clear reporting
- Great Support -- their team is super responsive and resolves issues quickly
- Simple enough that our entire team can use it
- Clear reporting
What do you dislike about the product?
- Minimal integrations with other software.
- If you have multiple instances, it's hard to get aggregate data across the organizations.
- Reporting can be too simple, depending on how in-depth you want to go
- If you have multiple instances, it's hard to get aggregate data across the organizations.
- Reporting can be too simple, depending on how in-depth you want to go
What problems is the product solving and how is that benefiting you?
We have tried every email sales software under the sun, and Outreach is by far the best to fit our needs. The simple user interface enables all our sales teams to interact with it. It is significantly more automated than many we have tried (for example, Pardot), and we see significantly fewer errors in our email campaigns. The reporting is simple, but very clear and helps us draw conclusions.
Recommendations to others considering the product:
Definitely check to make sure the reporting capabilities are appropriate for your organization. If you want basic data, you'll love the easy interface. If you need more complex data, you may need to build an integration.
Account Based Selling Dream
What do you like best about the product?
Sequences are super easy to get up and running
What do you dislike about the product?
The product is a little clunky at times but they have made some great steps forward with the latest update
What problems is the product solving and how is that benefiting you?
Outreach makes it simple for us to conduct the number of needed touch points to convert potential leads into leads.
Outreach makes me do so much more
What do you like best about the product?
The ability to automate sales activity and tasks through an easy to use interface. Nice to be able to select who to contact and when to contact them as opposed to an automated dialer that is random and scattershot.
What do you dislike about the product?
Some lists and reports can be a bit clunky but mostly nickpicky type of concerns. Some heavier dialer functionality would be nice but isn't necessarily in their wheelhouse. Ideally, would love to have automated recordings to leave messages. Loosing the web scrape functionality is rough when using Linkedin.
What problems is the product solving and how is that benefiting you?
For sales efforts to be as efficient as possible. Want to reach the most people possible in a streamlined and automated way.
Recommendations to others considering the product:
Who will ultimately be using the tool (AE, SDR, Marketing) and for what purpose.
Do you want to take a strategic approach to prospecting or a scattershop carpet bombing approach. Outreach is better aligned with the former and not the latter.
Do you want to take a strategic approach to prospecting or a scattershop carpet bombing approach. Outreach is better aligned with the former and not the latter.
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