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Great overall product - love the templates
What do you like best about the product?
I am a huge fan of the email templates. This has made reaching out to customers an easy part of my daily workflow.
What do you dislike about the product?
No dislikes! Overall, I am very pleased with Outreach.
What problems is the product solving and how is that benefiting you?
As a Customer Success Analyst, I spent a lot of time interfacing with clients and empowering them to use our software. Preparing and sending materials to clients via email has never been easier!
Recommendations to others considering the product:
Use Outreach to automate the tasks you spend the most time working on!
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Success In A Bunch
What do you like best about the product?
The best thing that I like about Outreach is that you have total control over the way your messages will be perceived by potential customers. From sequence scheduling to tracking engagement, it allows me to be efficient with my time. I view Outreach as a way to make money in your sleep. With customizing the right schedule and disbursement methods, it allows me to focus on what matters most : prospecting and cold calling!
What do you dislike about the product?
As of right now, I think that a company should not have a limit on how many emails they choose to send to one company in a day. Everyone has there own system and if we are aware that we potentially can be blocked by sending too many emails at once, then that is our fault. I say this because I found a way to send 30 in one day as long as I do a good job at disbursement and verification.
What problems is the product solving and how is that benefiting you?
Efficiency. Cutting down time in a particular area will create time in another and it allows us to focus on what drives leads that lead to money: prospecting and cold calling.
I really enjoyed this product!
What do you like best about the product?
Outreach was able to save me time, which is something that has always been important to me.
What do you dislike about the product?
I didn't dislike anything to be honest. Great product!
What problems is the product solving and how is that benefiting you?
My number one problem: There are not enough hours in the day. Outreach allows it's users to be more productive and efficient.
My communication with prospects is made easy and Efficient with Outreach.
What do you like best about the product?
The ability to use sequences is a game changer for me. It allows me to quickly communicate with prospects with a very thoughtful message. I am also able to see the success of my messages and tweak as needed. I cann not say enough how much time Outreach saves me. I looooooove it, and my work day depends on it.
What do you dislike about the product?
I wish I could mass send emails to prospects instead of having to individually send out emails and marketing sequences to each one.
What problems is the product solving and how is that benefiting you?
Huge time saver for me. I am able to craft well thought out emails and marketing sequences and quickly send them out over and over again. It is so nice to be able to kick out a template that is thorough and well written without even having to think. I am also able to see the success of my messaging and quickly make changes if I need to. This is a must have tool for all sellers and marketing departments.
Sales Development Manager
What do you like best about the product?
I love the ability to plan out multiple touches on prospects from SFDC - no one's memory is good enough to remember to touch on regular basis. I love planning out the week on Sunday, knowing that the team is going to be hitting their call numbers and email numbers during the week.
What do you dislike about the product?
I wish there were more options under the edit prospect section. I'd also love to see what the last activity in salesforce is without opening the link at the bottom of the edit. Overall, the product is very functional and support is extremely quick to respond which is always a great sign.
Some elements of the UI are clunky (icons are either hidden or difficult to find.
Integration with Tenfold is very important to us - we'd like that to be released.
Some elements of the UI are clunky (icons are either hidden or difficult to find.
Integration with Tenfold is very important to us - we'd like that to be released.
What problems is the product solving and how is that benefiting you?
We are solving for the multiple touch problem - when you have thousands of prospects, it is impossible to ensure they are all being nurtured. This gives my team the ability to login first thing and GO. It takes out the guesswork and saves us valuable time.
Recommendations to others considering the product:
Integration with Tenfold is very important to us - we'd like that to be released.
Really helpful tool that eliminated a lot of manual follow uo
What do you like best about the product?
Automatically sending emails to prospects and accounts.
What do you dislike about the product?
Sometimes can be buggy and cant drop everyone in a sequence.
What problems is the product solving and how is that benefiting you?
Saving time writing emails to prospects.
Love it!
What do you like best about the product?
Best tool Ive invested in for my team! Product is feature rich, super responsive support team, great leadership. Cannot say enough about this tool and team!
What do you dislike about the product?
Nothing as of now. Very satisfied with the product
What problems is the product solving and how is that benefiting you?
Reaching as many prospects as possible with customized messaging, determining which messaging is resonating, and standardizing on best practices from that data. We have improved our open rates and response rates which has translated to increased revenue.
No prospect left behind.
What do you like best about the product?
It helps keep track of a large number of prospects and accounts with automated sequences.
What do you dislike about the product?
does not always import leads or past worked leads.
What problems is the product solving and how is that benefiting you?
touching all leads- and follow ups with accounts.
Recommendations to others considering the product:
I would definitely recommend this solution to all sales teams. I also think this is ideal tool for Lead gen/ Account development teams. It really does the work for you, and No inbound lead is left behind- and for Sales reps, It really does the work for you on maintain relationships and follow ups with your accounts for potential future up sells.
This is solution has a instant ROI for all business that have a sales team.
This is solution has a instant ROI for all business that have a sales team.
Great Sales Tool
What do you like best about the product?
Outreach IO is a very helpful sales tool because of the ease of use! I am glad Adobe picked it up for our team.
What do you dislike about the product?
There are times when the SFDC integration fails, I lose connection to my tab to import. However, support has been there to help me get my access back within a day.
What problems is the product solving and how is that benefiting you?
getting in touch with my sales contacts and organization is much smoother.
Great Sales Tool
What do you like best about the product?
It has made the sales team far more productive and efficient, giving them hours back in their day to spend on other revenue increasing activities.
What do you dislike about the product?
I would like to see a little more customization with how it integrates into Salesforce.com
What problems is the product solving and how is that benefiting you?
Efficiency out our sales team with out-bounding to leads and following up with marketing provided leads.
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