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3,480 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Financial Services

Outreach helped us build our process and get results!

  • December 12, 2016
  • Review provided by G2

What do you like best about the product?
Outreach is easy to set up and use whether synced with Salesforce or using as a stand alone sales acceleration platform. The ability to have 360 View helps my reps know the most likely prospects to reach out to during a given day. Reps can easily track their activity and set up tasks. Sequences ensure each prospect gets the touches needed to connect and close. The reporting makes coaching easy and fun. Outreach is our right arm for outbound prospecting.
What do you dislike about the product?
The software used to be slow and glitchy but I have not had any problems lately at all. My team loves this software.
What problems is the product solving and how is that benefiting you?
We needed to develop a systematic outbound process in order to realize revenue while being as efficient and productive as possible. Outreach helps us automate processes, keep track of important metrics, and develop a process that is working in realizing our revenue goals.
Recommendations to others considering the product:
Speak with a Rep! They are knowledgeable and want to provide a consultative experience.


    Internet

Makes me life so easy!

  • December 12, 2016
  • Review provided by G2

What do you like best about the product?
I love how easy it is to create reports to view the number of clicks/opens/replies, it allows me to better target prospects and makes my outreach much more efficient.
What do you dislike about the product?
Often when outreach asks if I want to import a prospect's info, the prospect already exists within outreach but there isn't an immediate option to merge the prospects.

Also Some of the objects aren't synced up to our SFDC, which makes some of the information updating a little tedious, but that's more of a problem on our end than anything.
What problems is the product solving and how is that benefiting you?
Trying to establish a balance between personalization and scalability-- using outreach allows us to make our outreach much more personalized and target a larger audience.


    Austin W.

Solid tool

  • December 12, 2016
  • Review provided by G2

What do you like best about the product?
Really nice interface, makes it easy for anyone new to the tool to use. Happy to use it.
What do you dislike about the product?
I'd like more in depth reporting, so I can see clicks and etc.
What problems is the product solving and how is that benefiting you?
Solving the problem of mass outreach. Easier to reach a large crowd of people.
Recommendations to others considering the product:
Great for reaching out to a large number of prospects.


    Internet

Outreach has been great!

  • December 12, 2016
  • Review provided by G2

What do you like best about the product?
Outreach has enabled me to target my top level prospects and put them on a sequence and let the email do its trick.
What do you dislike about the product?
I really don't have anything or any dislikes about outreach.
What problems is the product solving and how is that benefiting you?
I have realized the ability to target my top prospects and get results without as much effort as sending single emails to prospects.
Recommendations to others considering the product:
Do it!!


    Computer Software

I used Outreach in my previous position and when I switched companies I recommended Outreach.

  • December 12, 2016
  • Review provided by G2

What do you like best about the product?
Huge time saver. We were creating call and email tasks for every step and now with Outreach we spend more time on the phones talking with our prospects and way less time creating tasks and sending email templates.
What do you dislike about the product?
I wish there was a better way for Notes on call. When you add a note after a call you have to go to that prospects activity tab and find it. Before the call it would be great to quickly see in that task Notes from previous calls.
What problems is the product solving and how is that benefiting you?
Has solved multiple inefficiencies with not only cold prospecting but with following up with current pipe and even new customers. Just makes life so much more simple.
Recommendations to others considering the product:
I've used Tout, Marketo, Eloqua, Yesware and a few others and Outreach is just better.


    Matt P.

Outreach has drastically improved our marketing process.

  • December 12, 2016
  • Review provided by G2

What do you like best about the product?
I like the ability to manage tasks according the how many times someone views my outbound emails.
What do you dislike about the product?
I find that the 360 view isnt best to work out of but like its view better than tasks.
What problems is the product solving and how is that benefiting you?
Email campaign's and managing tasks.
Recommendations to others considering the product:
Just do it.


    Andrea C.

Outreach.io - A Lifesaver!

  • December 12, 2016
  • Review provided by G2

What do you like best about the product?
I love that Outreach helps connect me to my prospects when the time is right. Sending out emails across several time zones to several different types of people offering several different services is such a challenge to keep on top of. Thanks to Outreach I don't have to worry that my emails are going out on time. I can quickly assign follow up tasks, and better target our ideal customers.
What do you dislike about the product?
Not necessarily a dislike - but an improvement would be allowing different types of emails. My industry has seen a lot of success with embedded video emails, and at this time this is not something Outreach currently supports.
What problems is the product solving and how is that benefiting you?
Prospecting is a time consuming chore. Thanks to Outreach's automation - I spend less time manually prospecting and more time nurturing leads and tasks don't fall through the cracks.


    Paige E.

Incredible lead-generating tool - easy to use yet so powerful.

  • December 12, 2016
  • Review provided by G2

What do you like best about the product?
I like how the heavy-lifting is done for me - each task auto-populates each day - so all I need to do is dive in and complete them.
What do you dislike about the product?
If I land an appointment with someone, I'd like the other tasks associated with that account to disappear.
What problems is the product solving and how is that benefiting you?
I am speeding up the time it takes to set quality appointments - meaning more opportunities - meaning hitting quota faster.
Recommendations to others considering the product:
Take the time each day to dive into Outreach - this is the secret sauce - the less time you spend in Outreach, the less appointments and opportunities you will have.


    Tyler G.

Great for sourcing prospects and optimizing workflow.

  • December 11, 2016
  • Review provided by G2

What do you like best about the product?
360 view of calling all in line for efficiency.
What do you dislike about the product?
Slows down salesforce when opening tabs.
What problems is the product solving and how is that benefiting you?
Optimizing my day. I can reach out to tons more people when utilized.
Recommendations to others considering the product:
Focus on good sequences.


    Will S.

I used this as an SDR prospecting into companies with 5k plus employees.

  • December 10, 2016
  • Review provided by G2

What do you like best about the product?
Good for sending emails. Automation features can be helpful.
What do you dislike about the product?
Too much unhelpful info featured in task and prospect views. Not easy to find past interactions and notes amongst the noise.
What problems is the product solving and how is that benefiting you?
Can send more emails faster.
Recommendations to others considering the product:
Set up your integration with your CRM perfectly before you start using it.