Outreach Sales Execution Platform
OutreachExternal reviews
3,480 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Solid Tool for Sales
What do you like best about the product?
Makes management of prospecting a breeze. I find the sequencing and dialer elements the most useful for my day to day sales gig. Helpful that it integrates seemlessly with gmail as well.
What do you dislike about the product?
I feel like there are a lot of other features I might be abel to take advantage of. However, i find that it is a little difficult to quickly access information and feature training that I know would be helpful
What problems is the product solving and how is that benefiting you?
consitant touch points with prospects. I also use it for a dialer through my computer. Occasionally, I use it to track activities and engagemenet with my outbound messaging.
Recommendations to others considering the product:
take the time to make sure you are taking advantage of all it's tools beyond just sales engagment.
Great Prospecting Tool for BDRs
What do you like best about the product?
The ability to create sequences quickly, add content and see results. Our team adopted Outreach to be able to connect with prospects quickly and efficiently. It is easy to use, easy to understand, and the individual user can be set up really quickly.
What do you dislike about the product?
Implementation, we purchased this tool several years ago and no one took ownership of implementation. We leaned into the tool, purchased a managed services agreement, and have been become, expert users. Our sales and marketing team depends on Outreach at this point.
What problems is the product solving and how is that benefiting you?
Outreach to leads, quick follow-up, connections with contacts, and creating a pipeline for our sales team. This tool allows our junior reps to quickly onboard and begin prospecting to customers. We use the activity data daily to track what the team is doing well.
Outreach Review
What do you like best about the product?
Outreach makes it very easy to reach out to all of my prospects, create sequences, and track my campaigns.
What do you dislike about the product?
I have had issues with Outreach crashing, which brings my outbound efforts to a halt.
What problems is the product solving and how is that benefiting you?
I am solving the problem of losing contacts/conversations in the shuffle of the traditional inbox.
Business Development Representative
What do you like best about the product?
Integration with Salesforce and ease of creating sequences/following-up with prospects.
What do you dislike about the product?
It does not support integrations with Grammarly which would help with copy writing and sending emails to prospects.
What problems is the product solving and how is that benefiting you?
Efficiency with targeting net new prospects.
Amazing sales prospecting tool
What do you like best about the product?
Outreach is very easy and intuitive to use. I love that it automatically gives you a task to do when a prospect is opening up your email multiple times. I also really enjoy the ability to easily create and clone sequences for A/B testing.
What do you dislike about the product?
One minor thing would be that I wish it would automatically send out emails when my outbox has been disconnected. You have to remember to go back and check because it may not have sent and outreach does not notify you about that.
What problems is the product solving and how is that benefiting you?
Ability to prospect and reach customers seamlessly.
Makes prospecting a breeze
What do you like best about the product?
Outreach makes it easy to keep all of your prospects organized with the right notes. When it comes to staying on top of the outreach, it is all automatic, so you never have to worry about forgetting. Given the large amount of people that I am tasked with staying on top of, it would be nearly impossible to set as many meetings as I am if I did not have outreach.
What do you dislike about the product?
Often the integration with salesforce lightning is extremely slow. I'm not sure who is at fault, but it is very frustrating to get information between the two without waiting a long time. Another thing that frustrates me is the lacking of fields that you can search by. Given that we keep track of way more things in salesforce it would be nice if I could search for my propsects using the same sort of fields within outreach.
What problems is the product solving and how is that benefiting you?
The amount of time that it takes to prospect. Considering that the average person does not respond until the seventh touch, outreach makes it easy to ensure you can make all of your contacts. Without outreach are teams performance would not be nearly as good as it is today.
Recommendations to others considering the product:
If your team puts a significant emphasis on prospecting, then outreach is a perfect solution to minimize the amount of time it takes for your team to stay on top of this. It is more time on the actual outreach and less time on the administrative burden of staying organized.
Outreach is a must-have system for automating, streamlining and improving your email process.
What do you like best about the product?
As an Enablement specialist, Outreach gives me the insight needed to train our field-facing teams effectively. It also connects with our various tech stacks allowing me to move seamlessly between the multiple platforms while maintaining that crucial visibility.
What do you dislike about the product?
It takes a concerted amount of time and effort in the beginning to learn how to use Outreach, but after you understand it, it all makes sense and is very easy to use.
What problems is the product solving and how is that benefiting you?
We are able to sync Outreach with so many different tools, which allow us to pull insights and pivot our focus if needed.
Outreach allows me to organize, strategize, and create efficiencies for client communications
What do you like best about the product?
Store communications templates for personal use or share with team, bulk upload, ease of use. Creates efficiencies personally and across teams, can tailor some functionalities as well.
What do you dislike about the product?
Love outreach! Use it daily to manage portfolio and plan.
What problems is the product solving and how is that benefiting you?
Bulk outreach to clients. Plan outbound communication strategies. Helps drive sales and reach many clients on a regular and standardized cadence. Leverage templates to save time.
A handy tool to nurture existing prospects
What do you like best about the product?
I love the ability to nurture prospective buyers separate from traditional email nurture via marketing automation platforms. This ability is helpful when prospective buyers may have opted out of email communications.
What do you dislike about the product?
When a prospective buyer responds to a nurture sequence, Outreach doesn't provide analytics about the type of response for marketing to analyze. For example, the contact could have responded with 'not interested'.
What problems is the product solving and how is that benefiting you?
We use Outreach to send communications coming from a sales representative to prospective buyers who have opted out of traditional email communications. It provides us with another avenue of communication. In terms of benefits, one of the marketing-crafted sequences performs well, with open rates above 50% and CTRs above 5%,
Simplify & Scale Prospecting
What do you like best about the product?
Time spent creating campaigns decreased significantly. The time spent uncovering which campaigns works best decreased significantly. Easy access to a library of consistently updated assets helps to ensure that sellers are always working from approved campaigns and are utilizing best practices. We are able to achieve scale in our campaigns, and generate pipeline and ARR more quickly than ever before.
What do you dislike about the product?
Integration into CRM and tracking efficacy of campaigns and tying them back to pipeline creation can feel a bit like changing the wheels on the bus as it's moving. Took us a while to get this right, though I believe if your company is in an earlier stage and is working through less technical debt it will be much easier to start off on the right foot.
What problems is the product solving and how is that benefiting you?
Problems we are trying to solve: Scale our higest response campaigns to prospects and customers by automating the transmission of campaigns on behalf of our GTM team. The role of the sellers in particular is far lighter, because outreach is configured so that the campaigns are sent on their behalf and their role is just to field the positive responses and close deals.
Benefits we've received from using Outreach: Far more net new prospecting, pipeline growth, ARR growth.
Benefits we've received from using Outreach: Far more net new prospecting, pipeline growth, ARR growth.
showing 311 - 320