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Outreach - Building my sales pipeline the easy way
What do you like best about the product?
Being in business development, Outreach makes email and calling campaigns very easy. Outreach also integrates very well with Salesforce.
What do you dislike about the product?
No issues so far with outreach. Outreach continues to improve its software.
What problems is the product solving and how is that benefiting you?
Keeping up with potential leads has never been easier since I started using Outreach.
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Helpful
What do you like best about the product?
- Saves time, helps make tasks less monotonous - increases quantity of prospects I am able to go after at one time.
-Lots of analytics to look for AB testing
- Overall helpful as long as you are organized and your team is on the same page
-Lots of analytics to look for AB testing
- Overall helpful as long as you are organized and your team is on the same page
What do you dislike about the product?
- Confusing language for some features
- Seems like some features are released before they are finished.
- Seems like some features are released before they are finished.
What problems is the product solving and how is that benefiting you?
Was using it for account development and prospecting. Have noticed increase in productivity due to increase in quantity of prospect hearing from me at any given time.
Outreach is a great end to end prospecting tool that has helped boost the productivity of our team
What do you like best about the product?
Easy to manage tasks in 360 view and know what needs to be done for the day.
What do you dislike about the product?
Occasional errors on prospect upload that give no explanation.
What problems is the product solving and how is that benefiting you?
We didn't have much structure prior to implementing Outreach. Now the structure is there and the processes for prospecting are more straight forward.
Easy to use, super robust, takes a lot of the thinking out of my hands
What do you like best about the product?
I like that Outreach auto tracks everything across myself and my outreach, as well as across my team. I don't have to set up any tracking in advance, or create sharing abilities, it's all out of the box and makes collaboration very easy. We are a team of 14 spread out across 3 time zones, so it's not always easy to get face time with each other in terms of what's working and what isn't, but Outreach makes it easy for me to jump in and within minutes, find out what's working for others, and get it set up and sent out for myself.
What do you dislike about the product?
The workflow between tasks/360 view, and moving between a prospect back to an account can sometimes be tricky. I have found that there are some workflows that aren't very well accommodated by Outreach, but I have been able to adjust my workflow to work better for Outreach. Not ideal, but it's a solution and just a way of doing things.
What problems is the product solving and how is that benefiting you?
My team and I are actively using Outreach on a daily basis to power all outbound outreach efforts. We are effectively sharing best practices, templates, sequences, and collaborating more on outreach. We also have a better understanding of what isn't working, and are using automatic emails more and more, making follow ups much easier and mindless. So far, we have set 6 meetings through the auto followups; we've gotten a positive response to a meeting ask and didn't even remember that the email was going to be sent out. Big win for us.
Highly productive software!
What do you like best about the product?
Sales prospecting and managing contacts under one roof.
What do you dislike about the product?
Navigating through the software and not being able to send now.
What problems is the product solving and how is that benefiting you?
Being more efficient with prospecting. Increased profits.
Recommendations to others considering the product:
Spend time reading tutorials
Outreach helps us work smarter
What do you like best about the product?
The ability to prioritize leads, A/B test campaigns and form templates to best communicate messaging.
What do you dislike about the product?
Not much to dislike. The product will periodically lag while updating.
What problems is the product solving and how is that benefiting you?
We shorten our lead conversion lifespan by drilling down our messaging with the data Outreach provides. As an engagement platform, Outreach has helped my team become more productive by A/B testing campaigns and prioritizing follow ups based on lead interest. This has allowed us to become more intentional in our conversations and conversions with our lead base.
Recommendations to others considering the product:
New features are being constantly updated. Look through the additional content, tutorials and information for best practices created by the Outreach team to to help get you up to speed on effectively using the product. Don't be afraid to reach out to the team with any issues you might have.
SaaS Sales Representative
What do you like best about the product?
I like to use the templates with tokens and the sequences. In sales, you send a lot of the same emails day in and day out. Outreach helps you become more efficient with your time. I love the new dashboard view that just came out.
What do you dislike about the product?
The only thing I wish they would improve is how you can sort through all the different tasks you have.
What problems is the product solving and how is that benefiting you?
This program/solution allows you to be more efficient with your time. It also provides a sense of professionalism because it eliminates the risk of typos or errors in emails. You have greater visibility into your pipeline and prospecting efforts when using Outreach.
Very Useful but needs some work with the bugs
What do you like best about the product?
I love the outreach everywhere extension! It makes it nice to update contact info while I'm answering emails and scheduling out other emails. It is good for staying organized.
What do you dislike about the product?
I dislike the feature of automatically adding contacts for me. We have to manually delete them ourselves in order to be able to update the original contact.
What problems is the product solving and how is that benefiting you?
This software makes content marketing smooth. We contact hundreds of companies daily without having to manually create individual emails.
Awesome!
What do you like best about the product?
I love that I get notified every time someone opens up my emails that I sent.
What do you dislike about the product?
Sometimes there are glitches and it un-syncs or I open the email and it shows that it has been opened until I realize it was me and not the client.
What problems is the product solving and how is that benefiting you?
I use it for sending out emails to clients that I am selling products too. It is important because I can see when the client opened up the email and I can then call them and make sure they received it and follow up with my sales.
Outreach Saves Me A Ton of Time
What do you like best about the product?
I LOVE the Chrome extension that Outreach offers. It helps me prospect 2x faster by dropping in outbound prospects into personalized campaigns straight from Salesforce. It puts me at ease knowing that those folks who don't respond right away will receive the second touch and it's not on me and my memory to remember to follow up when a prospect doesn't respond right away.
What do you dislike about the product?
I wish there was more personalization available. Outreach can be a bit buggy occasionally (send out an email even after the prospect responded).
What problems is the product solving and how is that benefiting you?
I've been able to expand the number of leads I'm able to work and cut down the time I'm spending on mindless busy work within my job. I can use that time to craft more personalized first touches for outbound campaigns or dedicate that time to prep for our phone conversations. Especially when following up to schedule a next step - Outreach saves me a ton of time by allowing me to just drop a prospect into my campaign.
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