Reviews from AWS Marketplace
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
External reviews are not included in the AWS star rating for the product.
Outreach for outbound emails
What do you like best about the product?
I love that we can track other team members' emails so we know who everyone else has reached out to. We also use it to automate things like follow ups, next steps and tasks.
What do you dislike about the product?
I would love for there to be a way to track the stage an account is in, rather than just tracking the stage of individuals within an account. However, the Outreach team has added a couple features for account-based sales and it looks like this feature is in the pipeline (*fingers crossed*).
What problems is the product solving and how is that benefiting you?
We needed a way to streamline outreach to new/potential clients and keep everyone on our team up to date on the status of those clients. We also needed a way to follow up with existing clients as they move through our integration process. Outreach has been a helpful tool to make sure we're following up with clients and not double-tapping new leads.
Recommendations to others considering the product:
Definitely would recommend outreach, especially if you're looking for an easy way to automate follow up emails & tasks, in addition to keeping communication open with other team members.
- Leave a Comment |
- Mark review as helpful
Heavy end user of Outreach.io
What do you like best about the product?
The ability to send ABM specific emails in a strategic fashion with all the different variable features outreach provides. The ability to schedule emails if HUGE especially if you're sending emails in different time zones. Also the scalability and adoption is seamless and easy to teach.
What do you dislike about the product?
There is not a way to organize profiles so that a user can be complete private/ unseen from other users. Also the reports are sub-par. IF there was a way to specifically get insights on each sequence and template effectiveness (% wise), that would be useful.
What problems is the product solving and how is that benefiting you?
Generating targeted ABM emails in order to drive pipeline for the sales organization
Recommendations to others considering the product:
100% recommended if you do send a vast amount of ABM emails
Great product supported by a great team
What do you like best about the product?
Automatic functionality allows you to set everything up once and not worry about pushing send down the line. The lack of worry when having emails sent out really allows you to focus on follow up with high value targets and making more customized approaches to close business.
What do you dislike about the product?
I think that the product can be a bit daunting to first time users, especially if you are used to any of their competitors. The have designed the software to be so open that anyone can execute on their own individual style but this leaves some room for error in interpretation/confusion on new users. Because it's so open, there can sometimes be several ways to accomplish one action. This is something that they are currently working on and I have the utmost confidence that they will create a more streamlined experience for all end users.
What problems is the product solving and how is that benefiting you?
We were looking to continue creating large lists of clients at some of the biggest global enterprises. These emails are very tailored and customization throughout the sequence. Outreach has allowed us to continue making emails as customized as we need while keeping sending easy. Our volume has been kept at the same level with more ability to customize based on functional area and interests.
Recommendations to others considering the product:
Every iteration of the product gets better, their team gets more responsive/attentive and I'd absolutely recommend them to any sales Org.
Good, but some bug issues
What do you like best about the product?
Templates, step by step emails (i.e. automation, set and forget), easily pull people out of any step as needed without having to start the sequence over again.
What do you dislike about the product?
Some bugs periodically. Wish it was easier to bulk email.
Limited integration with SFDC - not the best when it comes to tracking everything or annoying that it doesn't sync notes from calls to SFDC so I stopped using it for call sequences.
Limited integration with SFDC - not the best when it comes to tracking everything or annoying that it doesn't sync notes from calls to SFDC so I stopped using it for call sequences.
What problems is the product solving and how is that benefiting you?
Storing templates, reaching out to customers on a consistent basis, staying organized through out a sales cycle/ prospecting.
I personally have used Outreach at two companies - OneLogin and Peek. I thought it was a really useful sales tool for prospecting and making sure you're following up with potential customers as needed. It was especially useful for nurturing campaigns because I could create templates and set them up for months out. I'd love to still be using it but at Peek, we started running into spam issues with mass emailing and they removed Outreach as we were doing more cold calling outreach than emailing anyways.
Overall, Outreach was a helpful sales tool and I'd like to use it again in the future.
I personally have used Outreach at two companies - OneLogin and Peek. I thought it was a really useful sales tool for prospecting and making sure you're following up with potential customers as needed. It was especially useful for nurturing campaigns because I could create templates and set them up for months out. I'd love to still be using it but at Peek, we started running into spam issues with mass emailing and they removed Outreach as we were doing more cold calling outreach than emailing anyways.
Overall, Outreach was a helpful sales tool and I'd like to use it again in the future.
Changing the sales game
What do you like best about the product?
That is allows me to reach out to triple the people I have been able to hit in the past.
What do you dislike about the product?
Sometimes the automated emails send at times that aren't the best, but we are working on that.
What problems is the product solving and how is that benefiting you?
This allows us to stay on top of prospects without having to actually write and email or check a reminder.
Increases productivity if you do it right
What do you like best about the product?
That you can streamline communications without having to rely on slow salesforce. The way that it reminds you of your tasks for all kinds of different outreaches is very good to keep you on top of things.
What do you dislike about the product?
It can be difficult to prioritise things in a date order - it can be tricky to see when you have missed something which was of high priority but you realise 2 days later. Priority icons can now be selected I see but I still think some improvement can be made on this.
What problems is the product solving and how is that benefiting you?
We use outreach for prospecting new customers only at the moment. It is for putting them into email, call and linkedin action sequences to ensure there are plenty of touch points at regular intervals. Benefits so far have been productivity within the sales teams. They are pushed by the tasks which are constantly catching you up and pushing you to move them away by actioning them.
Recommendations to others considering the product:
I would recommend this is you are looking to drive actions through people and ensure that productivity is high. I would make sure that they use it properly though and don't get 'stuck' in outreach obsessing about emails when really they need to be calling too!
Has made the ramping process of becoming an SDR much easier. Personal Assistant
What do you like best about the product?
Candace/Sequence building and Click tracking. It shows how many tasks you have today around specific emails and calls per day.
What do you dislike about the product?
would like to have a notes section per accounts so you know when an account is bad or if someone else from your company has left notes.
What problems is the product solving and how is that benefiting you?
tracking leads and # of contact per accounts- allows you to hit your daily numbers in regards to calls and emails. Moreover, its a great tool to control and focus on top of funnel.
Recommendations to others considering the product:
Use it, it makes your lead tracking and daily activities much more maintainable. It like a personal assistant to remind you of your daily goals and things you have to do .
Allows you to easily track your prospects and all the activity that go along with it.
Allows you to easily track your prospects and all the activity that go along with it.
I live in outreach!
What do you like best about the product?
keeps my day organized, don't ever lose track of where prospects are are in our outreach campaigns. The ability to share templates/sequences with the click of a button. a/b testing ability.
What do you dislike about the product?
wish i could have Lead notes on the right hand panel where prospects email and phone number are. would be great to have so I can easily recall previous convo's or pertinent information.
What problems is the product solving and how is that benefiting you?
solving the problem of accidentally neglecting prospects. with outreach i can easily remain persistent and book more meetings for our team.
Fully automated SDR for a Field Rep
What do you like best about the product?
I am out in the field 24/7 and outreach automates my prospecting saving me countless hours.
What do you dislike about the product?
I wish outreach had a live feed that I could have open in a window that only tracked opens and did more than a pop up.
What problems is the product solving and how is that benefiting you?
As a field rep, I need to generate close to 4 million dollars in pipeline per year while traveling and meeting face to face with customers. There isn't time for both to be accomplished at a high level without outreach.
Recommendations to others considering the product:
It effectively covers the role of an SDR which allows for a smaller SDR workforce and higher SDR:AE ratio.
I use Outreach every single day. It is so helpful and keeps me organized!!
What do you like best about the product?
It keeps me organized and tells me what I need to do each day.
What do you dislike about the product?
I like everything everything about Outreach and it's the most helpful program i have ever used!!
What problems is the product solving and how is that benefiting you?
Prospects I've spoke with and who I need to reach out to.
showing 3,211 - 3,220