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Outreach Review
What do you like best about the product?
Ease of use! It is really user friendly and gets the job done quickly!
What do you dislike about the product?
Wish we could get pointers or success tips on emails in our industry that work best or have the highest success rate.
What problems is the product solving and how is that benefiting you?
Saving time! The sequencing part of your platform is such a time saver and stays on track for follow ups!
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Outreach ROCKS
What do you like best about the product?
I love having the ability to create sequences with A/B split testing and see how different emails and subject lines are working. I create a TON of templates and then have a 3-4 email sequence that is generally the same content for emails 2-4. I will drop in a template that is specific to the lead for the initial but Outreach does the rest for me. I love that a task is created for me to reach out to the lead once they have opened their email 3 times or more. Customer Support is fast and are very good at sending video instructions rather than just telling you how to do something via email. They are the real deal!
What do you dislike about the product?
Syncing SFDC to Outreach is something that I would like to see, but without it I am still able to do my job.
What problems is the product solving and how is that benefiting you?
Having email sequences created in Outreach that we can drop emails into and have those emails go out at specific times over 3-4 or more emails saves a ton of time for those folks that don't have a phone number. Helps me keep on top of leads that are actively looking at my emails. I love that it syncs to SFDC.
Recommendations to others considering the product:
In the words of Nike - Just Do It! You won't be disappointed.
Great Product With Organization and Visual Benefits
What do you like best about the product?
I like pretty much everything about this product.
I love how you can set sequences to allow for automatic e-mails to be sent, mixed in with scheduled calls. It's so incredibly easy to open up my tasks for the day and see exactly who I have to call and it is ready to go for me.
I love the SalesForce integration that allows me to immediately upload someone into Outreach and put them on a sequence without leaving the Lead or Contact page.
I love how I can log calls and see my daily, weekly, and biweekly progression and see the percentage of calls I've made more of, compared to the week before. It drives me to want to make more of those calls and really get on the phones.
I love how you can set sequences to allow for automatic e-mails to be sent, mixed in with scheduled calls. It's so incredibly easy to open up my tasks for the day and see exactly who I have to call and it is ready to go for me.
I love the SalesForce integration that allows me to immediately upload someone into Outreach and put them on a sequence without leaving the Lead or Contact page.
I love how I can log calls and see my daily, weekly, and biweekly progression and see the percentage of calls I've made more of, compared to the week before. It drives me to want to make more of those calls and really get on the phones.
What do you dislike about the product?
I do not like that if I schedule a task to call someone outside of a sequence and then make that call and log it, it does not go towards my weekly call count. Never quite understood why, but that would have to be my only qualm about the product.
What problems is the product solving and how is that benefiting you?
I'm solving multiple things at once. I'm automatically sending out sales e-mails, getting touches by making calls and logging them, and having those call tasks ready to go keeps me organized. Using Outreach is a win-win.
Recommendations to others considering the product:
If you are using SalesForce and want a way to send out e-mails and make calls all with the click of a button? This product is for you. It's helped me ramp up my production week after week and assists me in staying organized and prepared every morning.
Huge time saver, incredible way to automate otherwise monotonous follow up.
What do you like best about the product?
I LOVE outreach. As an outbound focused Inside Sales Rep, my entire team and I use outreach to customize initial/follow up messages with specific contacts whom we want to engage in conversation.
Outreach has given me back so many hours in my day it is ridiculous....my numbers and productivity have shot way up since I started using this tool.
I would recommend outreach to any sales department who is looking to create custom messaging, and have a software tool handle the follow up. I have already recommended Outreach to multiple friends also involved in Tech.
Outreach has given me back so many hours in my day it is ridiculous....my numbers and productivity have shot way up since I started using this tool.
I would recommend outreach to any sales department who is looking to create custom messaging, and have a software tool handle the follow up. I have already recommended Outreach to multiple friends also involved in Tech.
What do you dislike about the product?
Very little if anything. If you forced me to complain about the tool, I would say that sometimes when you are trying to send messages to a specific within SalesForce from the Outreach plugin, it occasionally sends back an error message and won't let you put the contact in Outreach. This happens very rarely, I'm sure this issue will be resolved in future releases.
What problems is the product solving and how is that benefiting you?
With Outreach, the entire Inside Sales Team has found more hours in our day to focus on other, non-automate able tasks. We have seen a sharp increase in more good meetings after we began using the tool.
Recommendations to others considering the product:
Buy it. Super easy to use, and you will save a TON of time.
Outreach - Efficiency Redefined
What do you like best about the product?
Outreach has been such an upgrade for the tasks that I do daily. They have managed to compile several very useful tools in the sales prospect/pipeline world and make it simple to use. Tracking is very very helpful and the automation of sequences really helps to lean out the process of working with new leads and throwing them in your pipeline.
What do you dislike about the product?
While email tracking is pretty important, there is sometimes confusion as to when the person last opened the email. usually two time stamps are given which can be confusing to see whether or not the prospect really did open the email.
Being able to use HTML in email signatures would also be nice when sending an email through outereach via gmail. Our standard email signatures do not look as clean as they do in gmail as a standalone email, being that we have customized email signatures.
Being able to use HTML in email signatures would also be nice when sending an email through outereach via gmail. Our standard email signatures do not look as clean as they do in gmail as a standalone email, being that we have customized email signatures.
What problems is the product solving and how is that benefiting you?
One of the most overlooked problems when it comes to business is timing. Especially in sales, time can make or break your sale. The email tracking really does help this timing to be quite effective. If I notice that the email was read out of the state where I know my prospect lives, I assume they are traveling or are out of town - I can make an educated decision to hold off and re-approach this lead at a later time.
A big benefit has been the sequences. Previously in salesforce, I was having to go from lead to lead sending out templated emails, now I can put leads in a sequence and know they will get pushed out of the sequence once they reply. Automation here saves me LOADS of time.
A big benefit has been the sequences. Previously in salesforce, I was having to go from lead to lead sending out templated emails, now I can put leads in a sequence and know they will get pushed out of the sequence once they reply. Automation here saves me LOADS of time.
Recommendations to others considering the product:
I recommend everyone try this out at least for a trial. You will find that it helps you to scale up your business and be better at what you do. Infrastructure helps build a business.
Outreach review
What do you like best about the product?
It allowed for an organized workflow with easy to use task management.
What do you dislike about the product?
Outreach had a poor integration with salesforce and LinkedIn, which is key for my day to day operations.
What problems is the product solving and how is that benefiting you?
Outreach was trying to solve ease of workflow and allow SDR's like myself the ease of organization. It is supposed to help me come in every morning and know exactly who I need to call/email. I personally did not realize any of these benefits.
Productive and increasing efficiencies
What do you like best about the product?
Multiple touch campaigns to candidates and tracking openings
What do you dislike about the product?
Formatting on Paycor's end blocks the emails at times
What problems is the product solving and how is that benefiting you?
Recruiting and brand awareness. Higher response rates and multiple touches
Recommendations to others considering the product:
Give it a try!
Great prospecting tool
What do you like best about the product?
Easy to set up sequences
A/B testing
Interface
A/B testing
Interface
What do you dislike about the product?
Loading contacts from prospecting tools/excel. I haven't found an easy way to do this yet
What problems is the product solving and how is that benefiting you?
Automation and testing our outbound strategy. Outreach has been a great platform and has helped us add additional insights to our outbound strategy. Easy to set up sequences and release them.
Effective tool - Saves time
What do you like best about the product?
I use it manly for sequencing. I like having insight to opens and clicks, it's really helpful to know who is reading my emails.
What do you dislike about the product?
It doesn't track forwards, and the stats view and specificity could be better
What problems is the product solving and how is that benefiting you?
It helps with organizing email sequences, and creates reminders. It's a good complementary tool for SFDC.
Increases Efficiency For all Sales Tasks
What do you like best about the product?
My favorite component is knowing if and how many times a prospect has opened an email.
What do you dislike about the product?
There is not much to dislike, comparatively to market competitors it measures up and the customer service side is always there to guide my team to the answer we are looking for.
What problems is the product solving and how is that benefiting you?
Outreach provides me with the ability to build my own templates and sequences, increasing my productivity and outlining my daily tasks.
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