Outreach Sales Execution Platform
OutreachExternal reviews
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Review
What do you like best about the product?
The great customer service and responsiveness! The ability to automate my messages to send out at different times, all the metrics available and the tasks I am able to set up.
What do you dislike about the product?
There are times when I try sending over 50 emails at the same time and they will keep saying "sending now" and never send, so I manually have to send each one.
What problems is the product solving and how is that benefiting you?
I'm an SDR who does outreach every day so this is very useful
Outreach has made sending targeted outbound emails extremely easy and much less time consuming.
What do you like best about the product?
The ease of adding prospects to sequences and getting reports on how each sequence is performing.
What do you dislike about the product?
I haven't encountered any features that I don't genuinely like yet.
What problems is the product solving and how is that benefiting you?
Automating sending 2nd, 3rd and 4th outbound emails. All of my emails get delivered on time, which allows me to send the first email and then "set and forget" for the follow-up tasks.
Recommendations to others considering the product:
I highly recommend making the switch to Outreach.
Great Hands off emailing
What do you like best about the product?
The feature set is incredible for sales outreach. It allows me to send a high volume of personalized emails to all my prospects and it's intuitive enough to not send any unwanted emails after a prospect has already replied. The sequences function is great.
What do you dislike about the product?
It takes a lot of processing power from my computer and is often very slow. It would also be cool to have a function that allows for easy high volume email blasts for event invites.
What problems is the product solving and how is that benefiting you?
It cuts my email time down to a fraction of what it would be if I were manually sending all of them. I couldn't do my job nearly as well as I do without Outreach.
The all-in-one prospect manager
What do you like best about the product?
Outreach's best feature is its protection against yourself. I am and many others are liable to make mistakes when sending emails. When it comes to mass emailing, those mistakes are magnified. Outreach protects against those mistakes without being cumbersome.
Creating multiple emails for each "step" of a sequence is great for A/B testing.
We don't use the calling feature here because that's not the nature of our sales process but I have heard good things about it from other companies.
Creating multiple emails for each "step" of a sequence is great for A/B testing.
We don't use the calling feature here because that's not the nature of our sales process but I have heard good things about it from other companies.
What do you dislike about the product?
I'm a little undecided on how feel about tagging as opposed to folders/directories. Tagging is great for being able to take people out of sequences (campaigns) and putting them in; better than folders would, I'm sure. For templates, I much prefer a folder system. This allows for multiple levels/sub-levels for organization. Larger sales orgs are going to have many many many templates and more precise organization is required for that.
All in all, I'm hoping some kind of combination of both is implemented at some point.
All in all, I'm hoping some kind of combination of both is implemented at some point.
What problems is the product solving and how is that benefiting you?
1) Mass emailing saves time and energy of salespeople. Dynamic fields personalize them.
2) The ability to create multiple emails/options per "step" of a sequence allows us to A/B test and get insight into how to refine the efficacy of our emails.
3) Error protection prevents us from embarrassing ourselves in front of our prospects; at least, more so than we would have anyways :).
2) The ability to create multiple emails/options per "step" of a sequence allows us to A/B test and get insight into how to refine the efficacy of our emails.
3) Error protection prevents us from embarrassing ourselves in front of our prospects; at least, more so than we would have anyways :).
Great Product!
What do you like best about the product?
Before using outreach we really had no way to manage our OB campaign. Outreach easily connects with SF, so I can have my leads in SF but work directly in outreach. It lets me know who to contact, when to contact, and what stage they are in.
What do you dislike about the product?
I would like a little more customization in the tool. I may have multiple tasks going on at the same time and want to filter by specific information I am looking for.
What problems is the product solving and how is that benefiting you?
Outbound Campaigns: We are able to track our sales process easier and more efficient. We created a series of steps for each prospect and follow it directly in outreach
Recommendations to others considering the product:
Great tool for SDR or BDR managing their outbound campaigns.
Outreach rules!!
What do you like best about the product?
I like how I can easily change the content in my campaign in real-time. Adding prospects one by one is easier now because I don't have to import them via spreadsheet.
What do you dislike about the product?
I actually really enjoy the tool. It's quite easy to use..
What problems is the product solving and how is that benefiting you?
Being able to create a schedule for my campaigns where I don't have to worry about when they are being sent (meaning I don't have to bulk import them or schedule ahead of time) makes my job way easier.
Recommendations to others considering the product:
Use this product it's way easier and makes my job better
Great product very helpful with SalesForce and simple to use
What do you like best about the product?
the ease of use is what I like best about Outreach
What do you dislike about the product?
accounts that don't populate from SalesForce
What problems is the product solving and how is that benefiting you?
mass emails
Outreach Review
What do you like best about the product?
Ease of use! It is really user friendly and gets the job done quickly!
What do you dislike about the product?
Wish we could get pointers or success tips on emails in our industry that work best or have the highest success rate.
What problems is the product solving and how is that benefiting you?
Saving time! The sequencing part of your platform is such a time saver and stays on track for follow ups!
Outreach ROCKS
What do you like best about the product?
I love having the ability to create sequences with A/B split testing and see how different emails and subject lines are working. I create a TON of templates and then have a 3-4 email sequence that is generally the same content for emails 2-4. I will drop in a template that is specific to the lead for the initial but Outreach does the rest for me. I love that a task is created for me to reach out to the lead once they have opened their email 3 times or more. Customer Support is fast and are very good at sending video instructions rather than just telling you how to do something via email. They are the real deal!
What do you dislike about the product?
Syncing SFDC to Outreach is something that I would like to see, but without it I am still able to do my job.
What problems is the product solving and how is that benefiting you?
Having email sequences created in Outreach that we can drop emails into and have those emails go out at specific times over 3-4 or more emails saves a ton of time for those folks that don't have a phone number. Helps me keep on top of leads that are actively looking at my emails. I love that it syncs to SFDC.
Recommendations to others considering the product:
In the words of Nike - Just Do It! You won't be disappointed.
Great Product With Organization and Visual Benefits
What do you like best about the product?
I like pretty much everything about this product.
I love how you can set sequences to allow for automatic e-mails to be sent, mixed in with scheduled calls. It's so incredibly easy to open up my tasks for the day and see exactly who I have to call and it is ready to go for me.
I love the SalesForce integration that allows me to immediately upload someone into Outreach and put them on a sequence without leaving the Lead or Contact page.
I love how I can log calls and see my daily, weekly, and biweekly progression and see the percentage of calls I've made more of, compared to the week before. It drives me to want to make more of those calls and really get on the phones.
I love how you can set sequences to allow for automatic e-mails to be sent, mixed in with scheduled calls. It's so incredibly easy to open up my tasks for the day and see exactly who I have to call and it is ready to go for me.
I love the SalesForce integration that allows me to immediately upload someone into Outreach and put them on a sequence without leaving the Lead or Contact page.
I love how I can log calls and see my daily, weekly, and biweekly progression and see the percentage of calls I've made more of, compared to the week before. It drives me to want to make more of those calls and really get on the phones.
What do you dislike about the product?
I do not like that if I schedule a task to call someone outside of a sequence and then make that call and log it, it does not go towards my weekly call count. Never quite understood why, but that would have to be my only qualm about the product.
What problems is the product solving and how is that benefiting you?
I'm solving multiple things at once. I'm automatically sending out sales e-mails, getting touches by making calls and logging them, and having those call tasks ready to go keeps me organized. Using Outreach is a win-win.
Recommendations to others considering the product:
If you are using SalesForce and want a way to send out e-mails and make calls all with the click of a button? This product is for you. It's helped me ramp up my production week after week and assists me in staying organized and prepared every morning.
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