Outreach Sales Execution Platform
OutreachExternal reviews
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Account Executive
What do you like best about the product?
As a former SDR, this platform was critical to my success in terms of automating many of the tedious tasks that come with having to maintain a high volume of prospecting. Email sequences are an absolute timesaver along with the ability to quickly go through a list and cold call prospects
What do you dislike about the product?
I think this has to do with the fact that my salesforce instance is filled with duplicate leads but sometimes it's a pain to bring them into outreach, especially when the prospect "already exists within the outreach platform. The other thing is also maybe transcriptions for cold calls? Similar to Gong.io or Chorus.ai, it would be great to see some of those capabilities exist within the platform.
What problems is the product solving and how is that benefiting you?
As an SDR, it's all about generating top of funnel pipeline for AEs and Outreach allowed me to do my day-to-day at scale by automating many of the tedious tasks. The ability to set up many types of sequences and experiment on what works/what does was incredibly helpful because once I understood what messaging or emails worked, I can do "more with less" by setting up a more optimized sequence that will likely result in higher response rates and meetings scheduled
Recommendations to others considering the product:
If you're focused on generating new business pipeline, outreach is a necessity so that you can prospect at scale. From cold calling to setting up email sequences with multiple setps, Outreach has made it easy to cold call, email, send LinkedIn InMails without having to spend so much time. It truly enables Customer Facing teams to generate pipeline more efficiently
Senior Account Executive
What do you like best about the product?
Ease of use and being able to have an email sequence with no action needed from me. Also, I love the ability to build in calls within my sequence.
What do you dislike about the product?
I really don't have anything I don't like about it.
What problems is the product solving and how is that benefiting you?
Automation is the most significant benefit!
Quite useful for many use cases, not so much in others
What do you like best about the product?
Is incredibly helpful for volume prospecting (SDR,BDR,etc.)
Helps collaboration since you can see other people sequences
Helps collaboration since you can see other people sequences
What do you dislike about the product?
It's not as helpful when dealing with existing customers as it takes me more time sometimes to put them on a sequence than sending a good ol email from outlook
Perhaps in terms of AI (I know they are working there) to help me reply automatically, schedule meetings, etc
Perhaps in terms of AI (I know they are working there) to help me reply automatically, schedule meetings, etc
What problems is the product solving and how is that benefiting you?
Prospecting
You can reach out to many people with little effort
I believe there is ROI especially for SDR or bdr roles
You can reach out to many people with little effort
I believe there is ROI especially for SDR or bdr roles
Outreach is great for volume and workflow management
What do you like best about the product?
Outreach allows for you to connect with a much larger volume of individuals and efficiently manage the workflow to do so over protracted periods. It enables me to feel confident in my process and focus on engaging with prospects rather than lots of tedious work or other guesswork.
What do you dislike about the product?
Outreach doesn't always flow data from our CRM in as quick or efficient a manner as other competitors in the space, and long periods of extended use can sometimes cause it to bug out.
What problems is the product solving and how is that benefiting you?
Outreach helps me stay organized and not let the best prospects fall through the cracks in my sales outreach. I can also efficiently work through a number of time based and messaging based outcomes given a certain level or type of engagement with my prospects.
Excellent Sales Outreach platform
What do you like best about the product?
Extremely easy to use and scalable sales outreach platform. Excellent insight too!
What do you dislike about the product?
Not much to mention. It would be fantastic if there were a LinkedIn Sales Navigator integration.
What problems is the product solving and how is that benefiting you?
Creating custom and personalized sequences to business prospects
Organised, easier to keep track of progress, easier to share info between teams.
What do you like best about the product?
Putting prospects into sequences and have them automated and the progress is reflected automatically into the CRM (SalesForce).
What do you dislike about the product?
I think it would be helpful if it can reflect the messages sent through LinkedIn, if LinkedIn is linked to SalesForce.
What problems is the product solving and how is that benefiting you?
Putting prospects into automated sequences with emails and calls.
Getting calls done through outreach too - this saves time and helps track progress easily
Getting calls done through outreach too - this saves time and helps track progress easily
Love the ease of use and design
What do you like best about the product?
Easy to user interface, but also easy to access and use on my iPhone as well
What do you dislike about the product?
Activity Tracking (opens, clicks, etc) are not always accurate. Often, emails are being open and read, but Outreach is unable to log.
What problems is the product solving and how is that benefiting you?
Keeping tabs on leads and activities and task management.
Taking your message to your prospects in an efficient manner
What do you like best about the product?
Before Outreach I would email prospects manually and try connecting on LinkedIn. This was extremely time consuming and not sustainable as there was no way to track Opens, Responses etc. With Outreach I can now create focused messaging for the right people on a topic, track the interactions and understand what's resonating and what's not. Huge improvement in productivity.
What do you dislike about the product?
Outreach does not have a way to create messages for LinkedIn - it still requires manual intervention for this piece. It relies on other services for Importing of Contact details and/or connects to Salesforce. The 'owner' of a contact may inadvertently block that contact from being contacted again if they remain in an old exclusive sequence.
What problems is the product solving and how is that benefiting you?
Connecting with prospects and getting them to understand who we are, what we do and why we are relevant to their role and their issues. We use it as the 'left jab' in prospecting to be followed up with the 'right hook' of a phone call - it results in warm calls instead of cold calls.
Keeps my work day organized!!
What do you like best about the product?
How easy it is to keep my day organized with the most important tasks.
What do you dislike about the product?
Sometimes it takes a while to find the account I am looking for when searching for all leads in an account.
What problems is the product solving and how is that benefiting you?
Saves time in figuring out what task to do next.
Great tool
What do you like best about the product?
I love how easily customizeable it is for all outreach needs.
What do you dislike about the product?
It can be a little nit picky with certain things such as moving steps when a sequence is started
What problems is the product solving and how is that benefiting you?
We are solving the problem of scalable outreach for our sales organization.
Recommendations to others considering the product:
N/a
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