Outreach Sales Execution Platform
OutreachExternal reviews
3,480 reviews
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I use Outreach every day and enjoy using it! I like the visibility I can get for my whole day.
What do you like best about the product?
I like seeing everything I need to complete by just looking at the home page. I like seeing the engagement my emails see as well, it gets me excited to reach out to certain prospects when I see emails being opened more than once
What do you dislike about the product?
Sometimes outreach will take a long time to load. Also, I would like a more categorized way of calling, sometimes I have certain sequences I want to get to first so if I could filter and call a specific sequence and prospects at once that would be super helpful.
What problems is the product solving and how is that benefiting you?
I'm able to see how effective my emails are by the engagement on the right-hand side. I also like knowing the history between the prospect and I when looking into the specific contact.
Recommendations to others considering the product:
My favorite platform for sales use. It's very easy to learn how to use and you get a full 360 view of your day-to-day.
Outreach Review
What do you like best about the product?
How seamless is it to import leads from SFDC into outreach.
What do you dislike about the product?
I wish the email threads/ or back and forth communication with the SDR and customer were easier to follow in outreach.
What problems is the product solving and how is that benefiting you?
Automated, scalable messaging to low priority leads.
Easy to Learn, Easier to Use
What do you like best about the product?
The ease of use and intuitive interface. Everything is where I expect it to be, and it's easy to jump in as a first-time user and figure out how to utilize Outreach.
What do you dislike about the product?
Organization of sequences/templates. I wish it were easier to categorize and organize what teams should be using and when; the tags and group functionalities are nice now but could be a bit easier to find and sort through.
What problems is the product solving and how is that benefiting you?
Save time and stay on top of prospects. Easy to keep track of what conversations I have had and where each prospect is, and quickly reach out to these individuals.
Makes my job so easier as a BDR !!
What do you like best about the product?
Having all my tasks in one place and being able to prioritize the contacts who showed the most interest in our platform. I've never used such an engagement platform but I just love it and couldn't do without it now.
What do you dislike about the product?
Only downside might be the team performance, I feel like this is not quite accurate. It would be grat if we could have some template sequences in other languages as well. That would be a great help.
What problems is the product solving and how is that benefiting you?
It's easier to organize my day. When I come to the desk in the morning I know what I have to do and being able to identify in one click where I should put my efforts is very handy and effective.
Excellent tool for sales teams
What do you like best about the product?
Variety in sequences allows you to create bespoke outreach strategies per prospect.
What do you dislike about the product?
Some minor optimizations are to be made; however, in general, it serves us well.
What problems is the product solving and how is that benefiting you?
An efficient way to reach out to prospects in a customized manner.
Outreach definitely helps scale outbound sales efforts
What do you like best about the product?
Outreach is easy to use, and we adopt it across multiple levels within the sales organization. We can reach prospects and customers at scale, understand engagement, and manage our outbound cadence effectively. A few features are missing regarding email tracking with the Gmail integration that I like from other tools; however, overall, it's a great solution.
What do you dislike about the product?
Tracking engagement via the Gmail plugin is something that I feel bummed about each day. I became very accustomed to understanding email opens in real-time from tools such as Yesware. Otherwise, there isn't a whole lot not to like about how scalable Outreach is.
What problems is the product solving and how is that benefiting you?
Our business can reach our prospects and customers at scale effectively. We leverage various types of sequences and are also able to tailor to specific audiences.
If Salesforce is the Sniper Rifle in Sales, then Outreach is the Bazooka
What do you like best about the product?
* Template structure/ function is smooth and user-friendly.
* Dialpad integration works decently
* Reporting can get nice and granular
* Prospect Sequences are extremely customizable
* Dialpad integration works decently
* Reporting can get nice and granular
* Prospect Sequences are extremely customizable
What do you dislike about the product?
* Further integrations and perhaps an open-API key could yield more robust and rich technology partnerships
* Reporting, while nice to deep dive, sometimes seems either delayed or perhaps lacking when looking at the macro specs
* Sometimes notice a disconnect between "call disposition/ prospect stage" and the corresponding actionable item relevant to that specific sequence
* Reporting, while nice to deep dive, sometimes seems either delayed or perhaps lacking when looking at the macro specs
* Sometimes notice a disconnect between "call disposition/ prospect stage" and the corresponding actionable item relevant to that specific sequence
What problems is the product solving and how is that benefiting you?
* Initiating bulk prospects into a pipeline via sequencing and subsequent templates is a breeze and incredibly helpful
* Cold call volume appears to be at an increased rate thanks to the user-friendly and streamlined build of Outreach
* Cold call volume appears to be at an increased rate thanks to the user-friendly and streamlined build of Outreach
Biz development for high growth startup to IPO
What do you like best about the product?
Automation, ease of use, robust feature set, compliant, fast
What do you dislike about the product?
sometimes clunky, outages, contacts not syncing / showing
What problems is the product solving and how is that benefiting you?
accelerate pipeline generation, continual execution & delivery
Recommendations to others considering the product:
less outages
Helpful Software for SDR Outbounding, Customer Outreach
What do you like best about the product?
From an operations perspective: setting things up was fairly straightforward (links to SFDC, Zoominfo, etc) . From an end user perspective: once you get trained on the software, using it to set up campaigns is straightforward either in the platform itself or in email.
What do you dislike about the product?
From an operations perspective: when you're firing tons and tons and tons of campaigns over the course of years, it's a pain to manage. So many old and unused campaigns that aren't necessary or relevant anymore. Manual cleanup.
What problems is the product solving and how is that benefiting you?
We are solving two problems: reaching out to prospects in the pre-sales cycle in an automated and scalable way and reaching out to current customers who we've seen have low usage to try and drive engagement.
Outreach.io- Review
What do you like best about the product?
easy to use tool, integration with CRM, wonderful UI/UX design
What do you dislike about the product?
complexity as there is so much you can do in Outreach but not functions may be necessary
What problems is the product solving and how is that benefiting you?
Sales efficiency with outreach and managing pipeline.
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