Outreach Sales Execution Platform
OutreachExternal reviews
3,480 reviews
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Outreach is the best, highly recommended
What do you like best about the product?
The coverage allows you to easily make 100 calls and 100 emails per day. Reach and Salesforce can be quickly and reliably synchronized. The extended range can be customized to fit any strategic call/email activity.
What do you dislike about the product?
Sometimes, potential customers' promotional materials can be a bit "messy". Synchronizing with Salesforce requires some engineering, so when sales reps encounter mapping problems, changes are slow. Sometimes the scope environment can be too complicated to really understand the situation behind the scenes.
What problems is the product solving and how is that benefiting you?
Our entire sales organization uses Outreach to manage tasks and track potential client participation. Help our sales representatives use their time efficiently, manage strategic outreach work and have the necessary background by connecting with many of the people we interact with on a daily basis.
Recommendations to others considering the product:
If there is a foreign sales team of any kind, influence is crucial. He is an expert in managing thousands of contacts and maintaining a history of relationships with each contact. The client's success team will also benefit greatly from understanding the history of potential clients. If you comply strictly with B2C standards, disclosure is not necessarily necessary.
Good Organization and Proactive sequencing program
What do you like best about the product?
Love the ability to create easy sequences that allow for manual and automated outreach to clients. Also acts as great reminder/calendaring of tasks.
What do you dislike about the product?
It can be difficult to edit or manipulate people within sequences that makes it difficult to customize once a sequence is started.
What problems is the product solving and how is that benefiting you?
Standardization of outreach and tracking of tasks.
Great Sales Engagement Tool!
What do you like best about the product?
The ability to create Sequences for our users to follow has been a game changer. With an easy roadmap for the reps to follow, engagement is at an all time high.
What do you dislike about the product?
We do not have the cleanest data in our SF org, which can lead to issues with Leads/Contacts being classified as simply a Prospect in Outreach. We encounter a fair amount of duplicates which can cause data sync issues with SFDC.
What problems is the product solving and how is that benefiting you?
By providing reps with sequences to follow, we've been able to solve our ability to engage/track engagement with their Prospects.
A great tool for managing prospect communication in sales efforts.
What do you like best about the product?
Outreach integrates with an organization's chosen tools in one place to help with sales development. In my case, it works with LinkedIn, our email applications, Salesforce, and other plugins to show information of prospects, leads, contacts, and accounts, making it a "one-stop shop" for the salesperson. Outreach is very customizable to specific requirements and tracks important information, like call logs and email opens. Lastly, the customer service team is very proactive and the company is continuously innovating and improving their software.
What do you dislike about the product?
From my user perspective, Outreach seems to require a large effort for setup, but I cannot speak to this aspect fully. In addition, I've heard the application is quite pricey, but to reiterate, I am simply a user.
What problems is the product solving and how is that benefiting you?
Outreach is, by far, the best sales tool I've used to date. I love the email tracking and how my correspondence with leads is logged to Salesforce. Other tools do this, but Outreach does it the most intuitively based on my experience. Additionally, it integrates with Salesforce in a unique way: users have the option to pull up their tool "Outreach Everywhere", which gives the user access to the full suite of Outreach's power, even when not logged into the site. For example, when in Salesforce looking at a lead, the user can pull the "Outreach Everywhere" tab open and see the full view of the lead in Outreach. This is without even going to the Outreach website, which is very convenient.
Sales made simple
What do you like best about the product?
Outreach takes the guess work out for you. If you want to know if someone opens your email, clicks a link you've embedded -- outreach can handle it. Now I can really know if someone is ghosting me or not!
What do you dislike about the product?
I'd love to have a little more visibility on how long someone views an email and if they forwarded the email to another person.
What problems is the product solving and how is that benefiting you?
Outreach helps me stay on top of my outbound activity. I can set a rule to have tasks created for when I need to call prospects so that I remember to reach out to them. I don't know how I would stay on top of 100+ prospects all at the same time without Outreach.
BD's Friend
What do you like best about the product?
Easy and friend user interface, has integration with LinkedIn and ZoomInfo too. A great daily checking in tool to guide BDMs.
What do you dislike about the product?
Need deeper analysis, ie identify contacts who was emailed a specific email template.
Be great to also able to export across Outreach instances.
Also needs to have a user friendly import of eDM like .oft files.
Be great to also able to export across Outreach instances.
Also needs to have a user friendly import of eDM like .oft files.
What problems is the product solving and how is that benefiting you?
Moving away from disparate databases and platforms. Since migrating to Outreach, the team has been able to run better outbound campaigns, tracking/monitoring and increase our sales KPIs.
Recommendations to others considering the product:
If your existing CRM is complex/clunky, time to test out Outreach - you won't regret it.
Optimise your sales time and attract new customers
What do you like best about the product?
What I like about Outreach is means triggers which immediately take a step to save perspective if you do much more. For instance, when a prospective customer has completed the sequence, we are going to place it in a brand new sequence within a couple of days therefore individuals aren't dismissed in case they do not respond.
What do you dislike about the product?
I wish I'd to include connections on the product. Everything immediately synchronizes with BDE applying e mail addresses, I'd really like Outreach to be.
What problems is the product solving and how is that benefiting you?
This particular platform fortifies cooperation between representatives and also allows us to concentrate on crucial factors of creating the business of ours.
Recommendations to others considering the product:
It is truly effective and handles email tracking, templates, and sequences well. Be sure you practice the salespeople of yours to help make almost all of it. I've colleagues that don't utilize it frequently since they don't understand what's out there.
An important tool for marketing
What do you like best about the product?
I love the simplicity of integration with SalesForce, and the fact that I can easily and quickly program and perform tasks related to email and phone calls. I am also a great supporter of Linkedin integration because once I have registered with SalesForce, I can easily send login requests and maybe even communications and help save them to my contact list, whether the integration is not perfect or not.
What do you dislike about the product?
I often have difficulties with the close aspect of synchronization in SF. I try to synchronize the site and the contacts/transmission will load, but absolutely nothing would happen.
What problems is the product solving and how is that benefiting you?
We work hard to optimize the content for potential buyers and outgoing links help us in this situation. We intend to continue to focus on this particular part of our work and make it better.
Recommendations to others considering the product:
When working with the understanding function, make sure that you mark almost all potential customers. This can help you monitor your files, and also allows you to plan your file in an alternative order after it's finished.
Outreach allows sales teams to scale their efforts in ways other just don't!
What do you like best about the product?
Outreach is extremely flexible in its ability to provide personalized outreach at scale. I have used another platform Salesloft that was very rigid and difficult to adapt on the fly. Outreach allows for tons of added perks - integrating with Gmail, flexible tagging system, analytics for multiple breakdowns of team performance, experiments / AB testing. Outreach is easy enough a cave man could do it but also sophisticated enough that a sales scientist can postulate & theorize his way to success.
What do you dislike about the product?
There has been some blips in service for the Outreach Everywhere integration that follows you around in Gmail, Salesforce, etc. Every hither and thither I will have to log out and back in, or remove the Chrome extension altogether and reinstall.
What problems is the product solving and how is that benefiting you?
Outreach is solving the ability to cast a wide net with personalized bait in a modern day sales world. If you play it right, you can touch a massive prospect base with fairly customized messaging.
I appreciate Outreach because of its efficient services
What do you like best about the product?
Outreach has saved my time by providing the most advanced features, through its association with calendar I always have the idea about the upcoming events and it becomes easy for me to better communicate with my team members for detailed discussions. It is so diverse in nature that I can carry out communication with multi channels for my product distribution, in this way I prioritize my next steps and that leads me towards success. Outreach is very easy to customize and it never bounds for native platform or side-by-side other tools.
What do you dislike about the product?
From the time it is being used in our organization, I have not encountered any kind of difficulty it is very smooth and user friendly platform for working effectively. I would like to encourage its team for bringing advancement in my work.
What problems is the product solving and how is that benefiting you?
With its integrations I easily get the analytical review of the data from ERP and CRM. Also I am capable of handling the conversations, videos and various other applications at on platform. In addition it facilitates me by automating the sales strategies and also it automates administrative tasks thus save my time.
Recommendations to others considering the product:
According to my experience it is the most efficient sales engagement tool which is providing us amazing and reliable services. It will help you to better engage your audience. Thus I will recommend it as a universal tool.
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