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4-star reviews ( Show all reviews )

    Information Technology and Services

Great prospecting tool

  • December 05, 2023
  • Review provided by G2

What do you like best about the product?
Very clean, intuitive UX. Easy to set up and customize. Integrations with SFDC and other tools just work.
It's one of the most succesful and adopted tools implemented within our sales org.
What do you dislike about the product?
To be honest can't really think of anything.
What problems is the product solving and how is that benefiting you?
Being able to prospect at scale, by both BDRs and AEs


    Staffing and Recruiting

Great Platform for managing prospect outreach.

  • November 23, 2023
  • Review provided by G2

What do you like best about the product?
The tool is super simply and easy to use - incredible for call blitzs.

Really intuitive - best feature by far is the linkedin integration! It really enhances my outbound messaging to ensure prospects can be engaged with meaningful outreach.

Sequences and tasks derived from that are ideal - allowing me to effectively personalise my messaging to prospects.
What do you dislike about the product?
Analytics could be improved - to make it better for coaching and development.
What problems is the product solving and how is that benefiting you?
Managing our outbound sales engagement.


    Julie C.

Great tool for managing sales contacts/pipeline!

  • November 16, 2023
  • Review provided by G2

What do you like best about the product?
I love that it's easy to stay organized and on track of daily sales activities. It also makes creating and tracking sequences a breeze! Couldn't do my job without it!
What do you dislike about the product?
I sometimes encounter errors when trying to bulk upload contacts from a CSV file.
What problems is the product solving and how is that benefiting you?
Easy to keep track of all sales activities and conversations, and measure the effectiveness of my work.


    Information Technology and Services

Solid Sales Automation and Intelligence Software

  • November 15, 2023
  • Review provided by G2

What do you like best about the product?
Outreach is great for gaining intelligence on customers and propsects and answering questions like "who is engaging with our content" and automate sales motions around that. I especially like the ability to see which propsects are opening our Outreach emails, both for customers at the top and bottom of our funnel.
What do you dislike about the product?
No outreach software can replace solid strategy. If your company doesn't have a clear, compelling value prop and call to action, no amount of automation is going to help you book and covnert more meetings.
What problems is the product solving and how is that benefiting you?
Managing outbound prospecting motions at scale. Doing this without a tool like Outreach would be a lot more challenging.


    Adit J.

Outreach's proactivity and simplicity is the best in industry

  • November 15, 2023
  • Review provided by G2

What do you like best about the product?
I've been using Outreach for the past 2 years, and I'm impressed! The simplicity of the tool is a game-changer. The task options are intuitive, making it easy to navigate and execute various outreach activities.

One standout feature for me is the sequences that send reminders. It's such a time-saver and ensures that important tasks never slip through the cracks. The personalization aspect adds a nice touch, making communication feel more genuine and tailored.

Additionally, the seamless integration with LinkedIn is a huge plus. It streamlines the process and enhances the overall user experience. Kudos to the Outreach team for creating a tool that truly understands the needs of its users. I'm looking forward to exploring more of its capabilities!
What do you dislike about the product?
While Outreach is generally user-friendly, the reporting features could use some improvement. The analytics are somewhat basic, and more in-depth insights would be beneficial. Additionally, occasional lags in syncing with LinkedIn can be frustrating. Despite these minor drawbacks, Outreach remains a solid tool for streamlined outreach and task management.
What problems is the product solving and how is that benefiting you?
It's the best outbound tool I use, right from tracking emails to outbound calling and the multiple calling options of using local numbers across regions is a game changer for my pick-up rates. I also track a lot of leads which helps my sales engagement as well.


    James I.

Time Saver for Sequences

  • November 10, 2023
  • Review provided by G2

What do you like best about the product?
Amazing workflow potential, great way to fast track options
What do you dislike about the product?
nothing, great experience overall here !
What problems is the product solving and how is that benefiting you?
quick outreach to sequences


    Arthur S.

An awesome sales execution platform with a wonderful UI

  • November 08, 2023
  • Review provided by G2

What do you like best about the product?
I love the user interface for outreach and how customizable it is. Once you get it setup, it's very easy and efficient to use.
What do you dislike about the product?
It was not the most intuitive tool to use at first and I had some initial problems with integration with LeadIQ. All resolved now though.
What problems is the product solving and how is that benefiting you?
Outreach is the platform we use to conduct sales outreach to prospects via sequences. I use it everyday and it is crucial to my job.


    Marketing and Advertising

Great tool!

  • November 08, 2023
  • Review provided by G2

What do you like best about the product?
It's really easy to use. I like the overall design of the interface feels like a premium tool. The implementation is not a headache like with some other tools. Integration with Salesforce and Leandata works like a charm. Customer support is also really spot on and quickly respond to issues.
What do you dislike about the product?
It would be nice to be able to include outreach email links into Salesforce tasks instead of the whole email body which takes a lot of storage. Besides that no other dislikes.
What problems is the product solving and how is that benefiting you?
It helps us track potential lead emails and outbound calls. We also do automated sequences automated from Leandata.


    Computer Software

Use this daily for new business outreach

  • November 07, 2023
  • Review provided by G2

What do you like best about the product?
Ability to create, save, and share sequences, templates + snippets. Also the reportings on views replies opens and such.
What do you dislike about the product?
Outages occassionally but have used the tool at a few companies its fine
What problems is the product solving and how is that benefiting you?
Volume of outbounding


    Computer Software

A high End Outreach Software That Delivers the Bang for its Buck

  • November 02, 2023
  • Review provided by G2

What do you like best about the product?
The standout feature of Outreach is its robust automation of sales engagement processes. This can significantly streamline workflows, allowing sales teams to focus more on actual selling rather than the administrative tasks. The platform's ability to organize and prioritize tasks ensures that sales reps follow up with leads and opportunities at the most opportune times. Additionally, its analytics and reporting capabilities provide valuable insights into sales activities, helping to refine strategies and improve performance over time.
What do you dislike about the product?
Some users might find that Outreach has a steep learning curve due to its extensive features and functionalities. This can lead to a longer onboarding process for sales teams. Additionally, the software can be quite complex, which might be overwhelming for smaller teams or businesses that do not require such a high level of sales automation. There have also been mentions of occasional glitches and the need for more intuitive integrations with other CRM platforms to streamline data syncing and usability. It is also on the pricier end of softwares.
What problems is the product solving and how is that benefiting you?
While using the software, it was beneficial in making the sales outreach process much easier. It is very useful in automating the whole propsecting process and intrgrates very nicely with the Salesforce CRM. It is also very easy and intuitive to use, making sequences is a very straightforward process and doesn't require too many efforts.