Outreach Sales Execution Platform
OutreachExternal reviews
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So Easy to use!
What do you like best about the product?
The Unleash Conference showed me all the great features that Outreach has to help with sales enablement. I definitely can see how this helps sales and business development - automating the squences to make everything so easy!!
What do you dislike about the product?
It's a lot of money for a small business to pay and it's annual memberships, but I can see where it comes in handy!
What problems is the product solving and how is that benefiting you?
n/a
Best tool for sales around - super helpful
What do you like best about the product?
easy to filter data and apply persionalised sequences
What do you dislike about the product?
form certain views of prospects/accounts outreach doesn't let you complete certain actions (e.g. tasks). Opportunities do not map with salesforce.
What problems is the product solving and how is that benefiting you?
we use salesforce as our main CRM which is very cumbersome. Outreach ensures what we do is much easier and faster
Integration with Salesforce is a dream.
What do you like best about the product?
Outreach helps me to become a specialist on my selling system. I create e-mail models, meeting forms, sequences and advertising funnel by way of contact from my snippets. This is built to let me try several things at a time to figure out what works best to me and my process or business. Each is special, which customizes me best for the unit.
What do you dislike about the product?
You are able to contact inbound email respondents when you notice more than one respondent in the file. I wish I could click on a button, then import every person to an email chain as a touch. Currently, multiple communications can be edited simultaneously. For a single action of multiple seconds / actions, I have to be able to integrate contacts quicker, then synchronize them to Salesforce.
What problems is the product solving and how is that benefiting you?
I can quickly figure out who I called, who I'm contacting, and with whom I have to speak. This ensures I am able to control my e-mail flow and ultimately contribute to income-producing acts. Using custom sequences built for custom models, I am prepared to create a lot better advertisement funnel compared to the colleagues. The capacity to compare information is perfect for seeing in the email funneling system where bottlenecks exist.
Recommendations to others considering the product:
It is a key feature of every business with a prospect and mass / bulk contact. Using Outreach and Salesforce, you can create any effective advertising enterprise.
Outreach helped us amplify sales development and grow pipeline
What do you like best about the product?
The biggest benefit is being able to build sequences that standardise and automate SDR outreach. This has allowed us to ensure consistent messaging and touch points are made to each account.
All of the sales activity syncs with Salesforce which allows us to build better reports and dashboards.
All of the sales activity syncs with Salesforce which allows us to build better reports and dashboards.
What do you dislike about the product?
Honestly, there isn't much I dislike. There are a few features that are bit difficult to use (ie. having to use syntax to create smart list views).
One thing I would like to see is the ability to view marketing insights on a prospect record. If Outreach could integrate with Marketo to surface web activity that would be great.
One thing I would like to see is the ability to view marketing insights on a prospect record. If Outreach could integrate with Marketo to surface web activity that would be great.
What problems is the product solving and how is that benefiting you?
The biggest problem Outreach helped us solve was allowing our small SDR team (3 people) to prospect into a more accounts without losing any consistency with messaging or sales activity.
Recommendations to others considering the product:
If your company relies on Outbound Prospecting, then Outreach is the best tool to increase efficiency and grow pipeline.
Outreach: A fantastic sales tool for your business
What do you like best about the product?
The tool itself gives me a great and clear way to direct a sales team toward reaching targets. The design is simple and easy to understand and management to direct us.
What do you dislike about the product?
I feel that there could be more options for watching workers performance and statistical data. I think it would be nice to be able to have Q&A teaching sessions on how to optimise the machine learning aspect of the program.
What problems is the product solving and how is that benefiting you?
We are currently solving the problem of worker efficiency and building a solid framework for our sales team to make more sales.
Great tool for our reps - extremely customizable & powerful
What do you like best about the product?
The automation and triggers we can set up that integrates with our CRM SDFC
What do you dislike about the product?
The rulesets and triggers are a bit cumbersome when you have a global deployment. If you do not have a dedicated admin or team in place issues can quickly arise once you hit 200+ users
What problems is the product solving and how is that benefiting you?
Prospecting & deal progressions for our sales teams
- increased activities and # of contacts engaged
- scheduling meetings
- mutual close plans for sales and customers
- increased activities and # of contacts engaged
- scheduling meetings
- mutual close plans for sales and customers
Good tool, constantly iterating, excited to join them on their growth journey
What do you like best about the product?
I enjoy the dual functionality of having a task bar open while being able to view the larger full window with my notes while jumping between tabs.
What do you dislike about the product?
I wish the homepage was more intuitive, my outstanding tasks are of lower priority overall then the engagement my outreach has been generating. I wish the prospects activity was more prominently displayed, and potential suggested actions were suggested. This would allow for me and my teams to prioritize the warm prospects who are engaging first.
What problems is the product solving and how is that benefiting you?
Want to stay ontop of my prospects, and ensure that I am effectively engaging with my entire target network of prospects, and customers.
Recommendations to others considering the product:
Take your time to ensure you are setting the system up with the effected teams in mind. Constantly tweaking the toll during our roll out was a bit of a disruptor. Setting up a group of cross departmental test users, and getting more insight on best practices from outreach would help with a more seemly implementation and faster ramp.
Great tool for SDR "Outreach"
What do you like best about the product?
We used this tool in the past. it comes with a similar feature set like many SDR tools. This was easy to use.
What do you dislike about the product?
Not much. We switched to another SDR tool. Wasnt my decision.
What problems is the product solving and how is that benefiting you?
SDR outreach
No more mindless activity for SDRs
What do you like best about the product?
As an SDR, using Outreach brings insight into how my daily activities engage prospects. Before using Outreach, I had basic data such as calls logged and emails sent, but very little insight into the efficacy of my actions. By highlighting prospect engagement at different steps in the sequence and sorting prospects by level of engagement, I'm able to replicate messaging and strategy that has proven successful. Without tracking prospect engagement, being an SDR can feel like working in a call center. But these metrics and detailed conversion metrics help me recognize how I'm a valuable member of the sales team
What do you dislike about the product?
I often have issues with duplicate or un-logged tasks when operating on the main dashboard vs the salesforce integration. Keeping up with activity gets confusing when calls made from one dashboard are not integrated with "tasks due" or the sequence I'm operating out of. This causes confusion when viewing activity for a prospect and one call made is logged 2-3 times.
What problems is the product solving and how is that benefiting you?
Outreach helps me realize which emails resonate with prospects. This allows me to tweak my messaging and learn which problems my prospects are eager to solve. Automated sequences take the manual work out of keeping up with where prospects are in the sales cycle. I'm also able to send 50% more emails a day using templates.
Recommendations to others considering the product:
I used Salesloft as an SDR at my last corporation before moving companies and switching to Outreach. I can say Outreach is definitely a more powerful tool with more detailed functionality. This value is even noticeable on an SDR level.
Pivoting into email, Outreach is perfect
What do you like best about the product?
I can blast out emails every week without having to manually enter anything!
What do you dislike about the product?
Outreach almost never finished prospects in a sequence after they reply. I have a sequence and have had almost 40 replies and I think only 1 of them finished out in the sequence without me manually doing it.
What problems is the product solving and how is that benefiting you?
Email automation. Gives me bandwidth that I don't otherwise have.
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