Outreach Sales Execution Platform
OutreachExternal reviews
3,481 reviews
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Lots of positives, some room to improve
What do you like best about the product?
I love that it saves me a ton of time, and keeps my leads and accounts organized. Tasks are manageable small chunks so it is not overwhelming and I don't forget about people or accounts. I love how it interconnects with LinkedIn and offers news about the company on the side.
What do you dislike about the product?
I have had some difficulties with emails, more specifically with trying to send emails before their originally scheduled time. I typically have to "set schedule" twice before they will send at the new time. If I try to change the schedule in the task screen, it often doesn't actually change it until I go and re-do it from the Outbox. The reports dashboard could be re-done for a better user experience, as well.
What problems is the product solving and how is that benefiting you?
Outreach helps me stay on task, and simplifies getting enough touches in with prospective leads.
Outstanding Collaborative Effort
What do you like best about the product?
Apart from the keyboard player at the churches I am appointed to, I am the only other paid "employee" of that church. Consequently, just about all aspects of outreach ministry fall on my shoulders. That is why I use Outreach.com for just about all my outside contact.
Their web based tools are superb. The back room staff is second to none. And when I do run into an issue, they are just a phone call away.
Their web based tools are superb. The back room staff is second to none. And when I do run into an issue, they are just a phone call away.
What do you dislike about the product?
I have had issue when it comes to the creative process when dealing with Outreach.
Everything I do has to be paid for by the church I serve. With that said, I do not have a large budget for graphics software and I sometimes wind up sending them files that do not fall within their "normal" parameters (I use Photofiltre - $0 and not software like Adobe Photoshop $240+).
Everything I do has to be paid for by the church I serve. With that said, I do not have a large budget for graphics software and I sometimes wind up sending them files that do not fall within their "normal" parameters (I use Photofiltre - $0 and not software like Adobe Photoshop $240+).
What problems is the product solving and how is that benefiting you?
I am extending my ministry reach with the click of a mouse rather than on a one to one basis. I wind up freeing myself and the congregation up so that we can focus on the one to one ministry while getting ourselfves out to a broader range of people.
Recommendations to others considering the product:
Value driven and incredibly customer focused, Christian organization.
Huge boost in productivity
What do you like best about the product?
I like UI and the pure impact it has on sales productivity
What do you dislike about the product?
Learning curve of transitioning to a new technical producy
What problems is the product solving and how is that benefiting you?
Sales productivity, sheer volume of calls per day, organized/catered follow up. We have increased calls per day siginificantly
Recommendations to others considering the product:
Have someone technical enough who will own administration
Outreach
What do you like best about the product?
Love having all my prospects information in one place. Click to email and call.
What do you dislike about the product?
Sometimes the activity feed for emails isn't accurate.
What problems is the product solving and how is that benefiting you?
I have the most effective tool I have ever used in connecting with my prospects.
With proper training, this tool can have a significant impact on your workflow
What do you like best about the product?
The features I use the most are snippets + templates (and the associated analytics with each). I am working on getting more in the habit of using Outreach to manage my day to day activities (instead of in Salesforce/google calendar) because the integration is very seamless.
What do you dislike about the product?
I wish we could connect outreach to our single sign-on but that may be specific to my company, not outreach. Almost every other software I use on a daily basis is connected to single sign-on (we use one login) and that makes it very easy
What problems is the product solving and how is that benefiting you?
Staying on top of hundreds of prospective customers in various stages of the sales cycle.
Recommendations to others considering the product:
Take the time to learn this tool for maximum efficiencies
Accessing a potential scope of study
What do you like best about the product?
Outreach has a nurtured and compatible team with Salesforce, Linkedln and Zoom. It saves me time in communication with other people, there is a period of time where I send several emails at once.
What do you dislike about the product?
CRM tend to weaken if you do not work with Salesforce, ideally, this type of links becomes sufficiently trained whether or not it is used with this integration. The calling function is adequate but if Outreach uses cookies, it automatically saves time its function renew.
What problems is the product solving and how is that benefiting you?
Every company is maintained thanks to its sales, much of this development is left to Outreach because we send emails where we get positive reports and comments that transform it into strategies with great results. We capture potential customers where we identify expansion opportunities.
Recommendations to others considering the product:
Creating and maintaining a stable communication we achieve with Outreach is an email software, a sales door that opens successfully for the purposes of companies. Expert in keeping thousands of customers interacting with their best proposals by providing fully trained tools.
Boost your Growth
What do you like best about the product?
Outreach allows me to track open corridors, make reminders of all the tasks that are of the utmost importance and I have to finish on time. Your synchronization with Salesforce even Drift is good.
What do you dislike about the product?
Improve the sending of emails because it has happened that I change the size of the font, the style of colors and space can be distorted from the view of the recipient.Add new integrations such as Hubspot CRM is never too much.
What problems is the product solving and how is that benefiting you?
We use Outreach because we connect with millions of people through pre-written templates and it is best that they can enter their names, titles and these emails will remain personal. We apply it mainly to our sales perspective projects.
Recommendations to others considering the product:
We know our customers thanks to Outreach because we get a history and manage many contacts. Previously we tried to use Yesware, Contactually and none can be compared with the efficiency that Outreach shows with the company.
Great Help!
What do you like best about the product?
Automation of campaigns through sequences
What do you dislike about the product?
It can feel a little cluttered with window panes sometimes
What problems is the product solving and how is that benefiting you?
Email tracking, campaign automation, pipeline management. Major increase in "successes" when prospecting and better conversion to opportunities
Principal Account Development
What do you like best about the product?
The area of Outreach that I like best is the ability to create email templates that become personalized when sending out.
What do you dislike about the product?
It is sometimes difficult to delete tasks in Outreach.
What problems is the product solving and how is that benefiting you?
Outreach has enabled me to be quicker and more efficient in reaching out to prospects in particular with personalized emails.
Outreach is my everyday friend
What do you like best about the product?
I use outreach every single day. I have spent countless hours digging into all of its functions and capabilities. It can do so many things.
What do you dislike about the product?
The biggest issue I have encountered would be support. Some functions are confusing and many support folks have had a hard time explaining in depth what they do or how they would combine/affect other functions.
What problems is the product solving and how is that benefiting you?
sending bulk emails and having good stats on them
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