Outreach Sales Execution Platform
OutreachExternal reviews
3,524 reviews
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With proper training, this tool can have a significant impact on your workflow
What do you like best about the product?
The features I use the most are snippets + templates (and the associated analytics with each). I am working on getting more in the habit of using Outreach to manage my day to day activities (instead of in Salesforce/google calendar) because the integration is very seamless.
What do you dislike about the product?
I wish we could connect outreach to our single sign-on but that may be specific to my company, not outreach. Almost every other software I use on a daily basis is connected to single sign-on (we use one login) and that makes it very easy
What problems is the product solving and how is that benefiting you?
Staying on top of hundreds of prospective customers in various stages of the sales cycle.
Recommendations to others considering the product:
Take the time to learn this tool for maximum efficiencies
Accessing a potential scope of study
What do you like best about the product?
Outreach has a nurtured and compatible team with Salesforce, Linkedln and Zoom. It saves me time in communication with other people, there is a period of time where I send several emails at once.
What do you dislike about the product?
CRM tend to weaken if you do not work with Salesforce, ideally, this type of links becomes sufficiently trained whether or not it is used with this integration. The calling function is adequate but if Outreach uses cookies, it automatically saves time its function renew.
What problems is the product solving and how is that benefiting you?
Every company is maintained thanks to its sales, much of this development is left to Outreach because we send emails where we get positive reports and comments that transform it into strategies with great results. We capture potential customers where we identify expansion opportunities.
Recommendations to others considering the product:
Creating and maintaining a stable communication we achieve with Outreach is an email software, a sales door that opens successfully for the purposes of companies. Expert in keeping thousands of customers interacting with their best proposals by providing fully trained tools.
Boost your Growth
What do you like best about the product?
Outreach allows me to track open corridors, make reminders of all the tasks that are of the utmost importance and I have to finish on time. Your synchronization with Salesforce even Drift is good.
What do you dislike about the product?
Improve the sending of emails because it has happened that I change the size of the font, the style of colors and space can be distorted from the view of the recipient.Add new integrations such as Hubspot CRM is never too much.
What problems is the product solving and how is that benefiting you?
We use Outreach because we connect with millions of people through pre-written templates and it is best that they can enter their names, titles and these emails will remain personal. We apply it mainly to our sales perspective projects.
Recommendations to others considering the product:
We know our customers thanks to Outreach because we get a history and manage many contacts. Previously we tried to use Yesware, Contactually and none can be compared with the efficiency that Outreach shows with the company.
Great Help!
What do you like best about the product?
Automation of campaigns through sequences
What do you dislike about the product?
It can feel a little cluttered with window panes sometimes
What problems is the product solving and how is that benefiting you?
Email tracking, campaign automation, pipeline management. Major increase in "successes" when prospecting and better conversion to opportunities
Principal Account Development
What do you like best about the product?
The area of Outreach that I like best is the ability to create email templates that become personalized when sending out.
What do you dislike about the product?
It is sometimes difficult to delete tasks in Outreach.
What problems is the product solving and how is that benefiting you?
Outreach has enabled me to be quicker and more efficient in reaching out to prospects in particular with personalized emails.
Outreach is my everyday friend
What do you like best about the product?
I use outreach every single day. I have spent countless hours digging into all of its functions and capabilities. It can do so many things.
What do you dislike about the product?
The biggest issue I have encountered would be support. Some functions are confusing and many support folks have had a hard time explaining in depth what they do or how they would combine/affect other functions.
What problems is the product solving and how is that benefiting you?
sending bulk emails and having good stats on them
Outreach helps me stay organized at work!
What do you like best about the product?
I love that it keeps track of all my calls and e-mails I need to make. If I need to make give a customer a call/e-mail back multiple months from now, I can make a task right away in Outreach and it will remind me those months later so I don't need to worry about setting reminders on an alternative platform.
What do you dislike about the product?
There tends to be technical issues that arise frequently company wide. My company has consistently had the issue of our calls logging in salesforce which is really important for us to be evaluated and measured by management, and this seems to be a frequent issue.
What problems is the product solving and how is that benefiting you?
Problems of disorganization or inconsistency across the sales team. I never forget to make a follow up task and never forget to follow-up with a customer when they asked me to. Very beneficial to those who have a large amount of customers they are contacting every day and needs a way to stay organized with follow-ups.
Outreach
What do you like best about the product?
Insights and ability to schedule mass emails
What do you dislike about the product?
Limited features and sometimes very slow
What problems is the product solving and how is that benefiting you?
Prospecting organization
Powerful sales automation tool
What do you like best about the product?
It has a very user friendly interface. I especially like that it will auto-generate call tasks for prospects that have high engagement rates.
What do you dislike about the product?
Limited functionality for automating transitions between sequences (can't auto-route to one sequence vs another based on engagement).
What problems is the product solving and how is that benefiting you?
Outreach tracks all automated emails and one-off emails as well, allowing for meaningful engagement tracking across the board in the same platform.
Powerful tool - Good functionality...excited to discover more
What do you like best about the product?
Ability to send custom content at scale and with efficiency writing back to CRM
What do you dislike about the product?
A ton of functionality, can be overwhelming just getting started.
What problems is the product solving and how is that benefiting you?
Ability to maximize my time. I've been able to increase my outbound campaigns tenfold by creating a single template and reusing it with minor modification.
Recommendations to others considering the product:
Understand the power and the benefit of the tool. Make sure your people do. If your team isn't "bought in" it may fail miserably. Make good use of the tutorials & support.
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