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Reviews from AWS customer

1 AWS reviews
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External reviews

3,480 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Conner T.

We integrate our product with Outreach to expand on our product's capabilities

  • September 24, 2019
  • Review provided by G2

What do you like best about the product?
Being able to have the Outreach's flexibility at our fingertips makes our product much more attractive to the loyal Outreach following
What do you dislike about the product?
Have not really come in contact with any bugs or major issues yet.
What problems is the product solving and how is that benefiting you?
Having Outreach as a part of our product enables companies to go a step further and efficiently manage the customer buying experience.
Recommendations to others considering the product:
It is in your best interest to take a deep look into Outreach for your use cases. They are a reliable and efficient tool.


    Internet

Sales- Account Manager

  • September 24, 2019
  • Review provided by G2

What do you like best about the product?
The ability to send sequences- really help automates my day to day tasks. I also love the integration with gmail so I can see when my prospects opened my emails.
What do you dislike about the product?
The ease of use initially- it took me a while to really figure out how to use the product. Not everything was super intuitive.
What problems is the product solving and how is that benefiting you?
The main benefit of Outreach in my work is the improved efficiency in my day to day tasks- it's given me back time in to my day which is invaluable
Recommendations to others considering the product:
Take a look at the trainings before trying to start blindly using the software


    Stephanie B.

The Best Complement to Your Sales Process

  • September 21, 2019
  • Review provided by G2

What do you like best about the product?
Outreach has completely changed the way we prospect and track our sales activities. The platform has become a critical part of our day-to-day. The tasks have really helped to hold our team accountable, ensuring we stay on top of cold outbound as well as follow up for deals moving further down the pipeline.


What do you dislike about the product?
The implementation was a bit clunky at first. As a start-up, it was a bit daunting to implement it. We literally had to build everything from scratch - templates, sequences, snippets, field mapping, etc. It was very overwhelming!

We still want to see some improvements in the information integration between Salesforce and Outreach (mapping of fields) as well as the reporting. We often suggest enhancements.
What problems is the product solving and how is that benefiting you?
We are automating tasks and holding the team more accountable for their activities. There is consistency in the type of communications being sent by the inbound/outbound teams. Additionally, we are realizing our conversion rates have dramatically increased throughout the company.


    Hospitality

Outreach is a needed tool in Sales development

  • September 20, 2019
  • Review provided by G2

What do you like best about the product?
The ease of use and ability to do everything you need to do in one place
What do you dislike about the product?
The functionality to go back a screen needs to be improved on
What problems is the product solving and how is that benefiting you?
saving time and staying organized with the ability to set up tasks to call / email your prospects
Recommendations to others considering the product:
buy it!!!!!!!!!!


    Information Technology and Services

Great for sales people

  • September 20, 2019
  • Review provided by G2

What do you like best about the product?
make it easy to remember your sequence for prospects.
What do you dislike about the product?
its difficult to skip certain sequences for prospects.
What problems is the product solving and how is that benefiting you?
A cadence for making sales calls.
Recommendations to others considering the product:
great product for sales people.


    Information Technology and Services

Great tool to automate personalization

  • September 19, 2019
  • Review provided by G2

What do you like best about the product?
Outreach is user-friendly and is my best friend when it comes to prospecting and generating pipeline. I think of it like my own personal assistant. With Outreach, you can create sequences, manage your activities and calendar - you can scale your efforts and reach without losing personalization.
What do you dislike about the product?
Sometimes it disconnects from my email and I have to reload it but other than that, I've been super happy with it.
What problems is the product solving and how is that benefiting you?
Scaling prospecting efforts - Outreach allows me to focus on value-adding actions that can't be automated.


    Marketing and Advertising

Outreach has the potential to be the greatest CRM on the market

  • September 19, 2019
  • Review provided by G2

What do you like best about the product?
Integration capabilities/channels, customer support, & sleek design.
What do you dislike about the product?
Compared with other CRMs, can be a bit slow at times loading information and changing pages.
What problems is the product solving and how is that benefiting you?
KPI and sales development for our team has never been this efficient or easy. Can track almost any analytics of the lead generation/qualification process including and up to closing business.
Recommendations to others considering the product:
Look no further for a CRM


    Javier F.

Reliable Service

  • September 19, 2019
  • Review provided by G2

What do you like best about the product?
Outreach has given us a hand on communicating without prospects and is a tool so robust that we don't even need to move to another screen to do out work.
What do you dislike about the product?
Sometimes it gets unliked from the outlook platform and we need to link manually once again
What problems is the product solving and how is that benefiting you?
Cold calling, data flows, inbound and outbound selling


    Jenny S.

Daily work

  • September 19, 2019
  • Review provided by G2

What do you like best about the product?
Outreach is basically telling me to do every day. You create sequences and there creates a task and follow-ups. I keeps me on track and always on top of my todos
What do you dislike about the product?
When your new to the tool you could start to many sequences and the task could become to much to handle. you will find yourself in a mess. I have no solution how to fix yet otherwise then manually snooze them
What problems is the product solving and how is that benefiting you?
It is making my days a bit more structured, also on a stressful day where you don't know where to start outreach already have it solved for you


    Information Technology and Services

Outreach is a solid marketing tool for any org

  • September 12, 2019
  • Review provided by G2

What do you like best about the product?
The integrations with Outlook and Salesforce
What do you dislike about the product?
Takes a bit to get used to the interface and set up the campaigns
What problems is the product solving and how is that benefiting you?
A way to track campaigns from Salesforce and have reminders to the sales and marketing teams.