Outreach Sales Execution Platform
OutreachExternal reviews
3,497 reviews
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Use this daily for new business outreach
What do you like best about the product?
Ability to create, save, and share sequences, templates + snippets. Also the reportings on views replies opens and such.
What do you dislike about the product?
Outages occassionally but have used the tool at a few companies its fine
What problems is the product solving and how is that benefiting you?
Volume of outbounding
A high End Outreach Software That Delivers the Bang for its Buck
What do you like best about the product?
The standout feature of Outreach is its robust automation of sales engagement processes. This can significantly streamline workflows, allowing sales teams to focus more on actual selling rather than the administrative tasks. The platform's ability to organize and prioritize tasks ensures that sales reps follow up with leads and opportunities at the most opportune times. Additionally, its analytics and reporting capabilities provide valuable insights into sales activities, helping to refine strategies and improve performance over time.
What do you dislike about the product?
Some users might find that Outreach has a steep learning curve due to its extensive features and functionalities. This can lead to a longer onboarding process for sales teams. Additionally, the software can be quite complex, which might be overwhelming for smaller teams or businesses that do not require such a high level of sales automation. There have also been mentions of occasional glitches and the need for more intuitive integrations with other CRM platforms to streamline data syncing and usability. It is also on the pricier end of softwares.
What problems is the product solving and how is that benefiting you?
While using the software, it was beneficial in making the sales outreach process much easier. It is very useful in automating the whole propsecting process and intrgrates very nicely with the Salesforce CRM. It is also very easy and intuitive to use, making sequences is a very straightforward process and doesn't require too many efforts.
Dependable dialer and cadence tool
What do you like best about the product?
Mostly functional and as-advertised. Intuitive for end-users and admins alike.
What do you dislike about the product?
No support for the Salesforce Integration User license type. Needs a full Salesforce user for an integration user.
What problems is the product solving and how is that benefiting you?
Provides a cadence tool with auto-entry criteria and a built in dialer, allowing our sales team to engage with high volumes of leads.
Inshort a fancy Microsoft Excel
What do you like best about the product?
Its UI. Its so easy to use and convinient that anyone can get a knack of it quickly. It has loads of features which are very useful in day to day activities. It is a primary part of our daily workflow. and workes well with other tools like zoominfo.
What do you dislike about the product?
Sometimes its overwhelming as it has lots of features.
What problems is the product solving and how is that benefiting you?
It is a great tool to create a professional company database. We have all the details of Target addresible markets and can easily reach out to them via email sequences and calls. It helps a lot in prospecting and creating lead profiles.
Great Support and a Variety of Helpful Offerings
What do you like best about the product?
Fast, reliable, and committed support. Integration capabilities. Easy to use UI.
What do you dislike about the product?
Need stronger sequence reporting to drill down by indidivudal prospects who have been called and/or emailed. Need the ability to add specific conditions based on triggers within sequences.
What problems is the product solving and how is that benefiting you?
Sales outreach and prospecting.
Makes work more productive
What do you like best about the product?
The ability to reach multiple prospects in one go
What do you dislike about the product?
The insight on how other companies receive emails and what causes them to end up in spam filters, and just general knowledge around best practices.
What problems is the product solving and how is that benefiting you?
Outreach is helping us send direct messaging to certain personas in order to bring in business. This is benefitting me because my main role is to bring in prospects and educate prospects on where we can help them
Excellent customer support
What do you like best about the product?
Their customer support is really responsive and helpful.
What do you dislike about the product?
The forgot password feature doesn't hint that the email address entered isn't the right one.
What problems is the product solving and how is that benefiting you?
Outreach is gathering distributed information pretty quickly so a more complete picture of the leads is at hands.
Great for sequencing
What do you like best about the product?
Creating customized sequences and leveraging templates that can be personalized.
What do you dislike about the product?
Should be able to have more flexibility in creating agency specific sequences
What problems is the product solving and how is that benefiting you?
Helping to enable reaching out. Benefiting our organization as it is an integral part of our workflow.
Outreach-Easy to use- hard to learn
What do you like best about the product?
I like the analytics of how many emails/calls that you can see.
What do you dislike about the product?
I don't like how searching a company, everything has to be to the T in terms of spelling or anything close. Also, whenever there is an update, you have to really relearn everything over again.
What problems is the product solving and how is that benefiting you?
Making calling and emailing easy and usable. I use this every single workday throughout the day.
Outreach
What do you like best about the product?
The ability to see anything and everything I want at a glance by user or by team.
What do you dislike about the product?
Working on sourting prospects when not in a account
What problems is the product solving and how is that benefiting you?
Helps me keep track of my team. What they are doing, what is working and where they need to improve.
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