Outreach Sales Execution Platform
OutreachExternal reviews
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Outreach is amazing
What do you like best about the product?
I love the automation and customization for the sequences and the analytics they yield to perform better
What do you dislike about the product?
I wish there was a better training feature on how to use and test variables. Having said that, this was probably my fault for not seeking other resources
What problems is the product solving and how is that benefiting you?
It helps me to keep track of our prospects and the individual messaging used to communicate with them
Recommendations to others considering the product:
When using outreach make sure to tag all of your prospects, this will help keep track of their roles and let you put them into additional sequences once one has finished. This helps keep prospecting active and funnels more in your sequences
Outreach Experience
What do you like best about the product?
The automation that outreach gives me is such a huge help. I am able to reach out to an insane amount of people just by putting them into a sequence and letting outreach work its magic. It also makes it easier to continue with follow ups because I do not even need to remember who I was talking to about what, everything is in the prospect interface along with where they are in a sequence.
What do you dislike about the product?
Outreach integration with Salesforce could be improved upon. For example, when I put open leads into a sequence, outreach recognizes that they are now moved to the pursuing status- however salesforce will keep them open and i will have to manually go in to each prospect and push them into pursuing.
What problems is the product solving and how is that benefiting you?
The biggest thing for me is keeping track of everything that is going on. Since I am actively prospecting hundreds of people it is easy to forget messaging or previous communications, but outreach keeps everything so organized for me.
Recommendations to others considering the product:
You should be able to add unlimited amount of prospects to a sequence at once.
Pleased
What do you like best about the product?
I like being able to keep people engaged in sequences while Outreach prompts you with next steps
What do you dislike about the product?
I haven't used it long enough to have many dislikes - I sometimes have issues with an email being automatically generated that doesn't apply to the prospect I'm working with
What problems is the product solving and how is that benefiting you?
I'm able to come to work day in and day out with a gauge of what needs to be done which allows me to increase my time mgmt.
Sales Development Representative
What do you like best about the product?
Automated emails sent out on a time line based on your liking.
What do you dislike about the product?
Challenging to navigate and wish the notes section was better.
What problems is the product solving and how is that benefiting you?
Reaching people with high volume touches. Can help with number of emails sent out.
Brilliant product to increase productivity and get you back to selling faster
What do you like best about the product?
Outreach allows me to automate many of my mundane tasks while being able to leverage proven workflows / email information used by others. I can quickly provide information to customers after discover or demo calls with snippets / templates as well as leverage our teams most successful sequences to prospect all at the same time. I think it's a most have for any sales organization
What do you dislike about the product?
I'm truly satisfied with the Outreach product offering and find myself using it to the full extent. One recommendation i had was better scheduling meetings type of tools, but they have already implemented that into the product, showing they are very focused on innovation.
What problems is the product solving and how is that benefiting you?
I'm reducing my time spent on mundane tasks / emails that can be easily leveraged over multiple-customers. I'm enhancing my ability to mass customize my messaging to many clients while being efficient with my time, yet providing a customized messaging for my potential customers.
I've also find a lot of benefit in the metric tracking to show how certain emails perform vs others as it helps me leverage the best options we already have available.
I've also find a lot of benefit in the metric tracking to show how certain emails perform vs others as it helps me leverage the best options we already have available.
Role: Sales Development Representative
What do you like best about the product?
The tasks are great for straying organized, and help me come up with a game plan for each day. When I was SDR before, working in Salesforce was mostly feeling out what leads need to be touch. Outreach enabled me to have more strategic touches and gave me a convenient way to be more targeted with messaging.
What do you dislike about the product?
It would have been nice for there to be a tutorial when I first started. I wish there was a finish sequence button on email tasks/linkedin tasks. Outreach expands at inconvenient times while I am navigating salesforce. I would like the note taking to be an option during email/linkedin tasks. I would like for the note taking to be more seamless in general. I still use salesforce to input notes.
What problems is the product solving and how is that benefiting you?
I giving much more focused messaging, so I am able to set higher quality meetings through it. I am touching lead at a more consistent rate, which has lead to more meetings set. I am able to send out emails at times where I am not in the office allowing to get higher level prospects as well.
Easy with
What do you like best about the product?
Have daily task not only keeps me super organized, It shows on the left side of outreach you open up a new task the "company news" which is a great tool cause it easy for me to relate a current event if the conversation that i'm having with the prospect isn't going the way I want it to. Also having the "eye" tool is great because I can see if a prospect is dodging me or really not receiving the email.
What do you dislike about the product?
The one thing that I dislike about outreach is sometimes the connection between outreach and sales force isn't definite. For example, when a lead is "finished" in outreach it sometimes doesn't get moved to Nurturing the way its supposed to.
What problems is the product solving and how is that benefiting you?
Some of the problems that I have solved with outreach is keeping the customer customers engagement with nutanix at a level that is not overwhelming. Also easy way to track the progress of a prospect and see how many touches it takes for them to engage back with you.
Great way to keep track of daily activity
What do you like best about the product?
Having insight to follow up with prospects and their interactions
What do you dislike about the product?
Don't always know if I'm using it effectively
What problems is the product solving and how is that benefiting you?
Continuous follow up
Outreach has made my day to day easier.
What do you like best about the product?
I like that outreach keeps my task in order.
What do you dislike about the product?
sometimes the software can have issues loading from SalesForce.
What problems is the product solving and how is that benefiting you?
finding more opportunities for customers
Recommendations to others considering the product:
would definitely recommend
Simple, Easy to Adopt, Time Saver
What do you like best about the product?
We primarily use Outreach to automate our emails and it is a huge time saver for our organizations. Our reps are responsible for sourcing, demo'ing, pricing and handling all contractual issues so this is critical for our team. All reps rely on this tool to do their job and the customer support is amazing.
What do you dislike about the product?
I don't really have much, but there are so many features out there that we potentially aren't using. There is a bit too many options for our use case, but this may work for other orgs.
What problems is the product solving and how is that benefiting you?
Email automation
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