Outreach Sales Execution Platform
OutreachExternal reviews
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The Best Sales Engagement Platform In The Market
What do you like best about the product?
The integration between Outreach & Salesforce.
I've used most of the Sales Engagement Platforms in the market over the year (Salesloft, Outreach, ToutApp, YesWare, etc). Outreach surpasses all in the available integrations you can sync. The integration for Salesforce specifically gives you the ability to customize almost every aspect of what is being record in Salesforce. Unlike other tools, you can choose the formatting for how and what it logs to lead/contact records, polling updates, etc. Best I've seen yet.
I've used most of the Sales Engagement Platforms in the market over the year (Salesloft, Outreach, ToutApp, YesWare, etc). Outreach surpasses all in the available integrations you can sync. The integration for Salesforce specifically gives you the ability to customize almost every aspect of what is being record in Salesforce. Unlike other tools, you can choose the formatting for how and what it logs to lead/contact records, polling updates, etc. Best I've seen yet.
What do you dislike about the product?
The internal reporting and analytics feature could be better, however, we log almost everything in Salesforce and build dashboards and reports there for more centralized reporting throughout our sales organization.
What problems is the product solving and how is that benefiting you?
Problems being solved:
Activity tracking (Calls, emails, social media) - as sequences are built and ran they are automatically logged in salesforce.
Marketing alignment:
As inbound leads are created, they are automatically pulled into the correct Outreach sequence and the steps are automatically executed. This gives us the ability to follow up with prospects who interact with our content/marketing assets in a timely manner.
Benefits:
Productivity: The ability to remain task-oriented by completing tasks that are due each day via the 360 pane gives our reps the ability to focus on what's most important for the day.
Activity tracking (Calls, emails, social media) - as sequences are built and ran they are automatically logged in salesforce.
Marketing alignment:
As inbound leads are created, they are automatically pulled into the correct Outreach sequence and the steps are automatically executed. This gives us the ability to follow up with prospects who interact with our content/marketing assets in a timely manner.
Benefits:
Productivity: The ability to remain task-oriented by completing tasks that are due each day via the 360 pane gives our reps the ability to focus on what's most important for the day.
Great email automation tool
What do you like best about the product?
The platform automates all of my email outreach, and provides a lot of information about metrics. Also has a great feature where you can pause outreach if your prospect is out of office.
What do you dislike about the product?
There are little areas where functionality isn't built out. For example sometimes I have trouble de-selection some of my leads.
What problems is the product solving and how is that benefiting you?
Automating the process of sending out emails. I've been able to efficiently send out massive amounts of emails.
Account Executive
What do you like best about the product?
I liked how well Outreach kept me on task. Its easy to fall behind with reach outs or never follow up in general; Outreach takes that burden off your shoulders. It felt like I was working twice as hard since I had it working behind the scenes, sending emails for me.
What do you dislike about the product?
Sometimes the communication between Outreach and our CRM (Salesforce) did not work completely.
What problems is the product solving and how is that benefiting you?
It completely solved the issues of forgetting to follow up with prospects or being behind on tasks. It has made me a lot faster and more efficient with my job.
Recommendations to others considering the product:
You won't regret purchasing Outreach - it is worth the investment.
A robust BDR software.
What do you like best about the product?
Outreach does an awesome job at simplifying and automating the biz dev process. It becomes nearly effortless and much easier.
What do you dislike about the product?
Honestly, I don’t have a major gripe. Minor tweaks could be made, but there aren’t any major misses.
What problems is the product solving and how is that benefiting you?
Outreach significantly improves the follow up process when selling. It is much harder to miss follow up commitments.
SDR Manager
What do you like best about the product?
The organization and reporting. It give the SDR managers a much better view of whats going on.
What do you dislike about the product?
The granularity of reporting, hard to drill down to the specifics that I'm looking for.
What problems is the product solving and how is that benefiting you?
Ensuring leads are properly followed through with
Recommendations to others considering the product:
take your time with enablement. Don't rush it.
Useful tool for anyone significantly utilizing emails
What do you like best about the product?
The ability to track opens and clicks, as well as the location information. Very useful tool to see interaction with your email even when you don't receive a response.
What do you dislike about the product?
Some of the interfaces are a bit cumbersome, needs to be a little fine tuned. This is due to the depth of the product, it grew a little faster that the GUI team could keep up.
What problems is the product solving and how is that benefiting you?
messaging many people at once - people ignore emails even more than ever. Unfortunately, volume has become king.
Recommendations to others considering the product:
Utilize the activity section to track active engagement
Outreach = Great Tool!
What do you like best about the product?
The most helpful thing about Outreach is Salesforce integration. I can organize my prospecting easily and Outreach keeps me on time with my tasks
What do you dislike about the product?
One thing I dislike is sometimes the plugin can be a bit clunky.
What problems is the product solving and how is that benefiting you?
I am able to track prospects and accounts. I can review call notes from any time through the interface. This saves me time on having to search through other programs or a physical notebook when I want to recall something.
SDR JAMF REVIEW
What do you like best about the product?
I like the process-oriented approach behind outreach.
What do you dislike about the product?
I dislike the fact that sequences are difficult to decipher and update.
What problems is the product solving and how is that benefiting you?
Assisted in organizing sales enablement
Improves the efficiency of our workflow and gets results
What do you like best about the product?
The UI is fantastic and the video training library is all you need to get started with basic to intermediate campaigns. The integrations with SalesForce are easy to set up along with a capability to import into outreach directly from a SalesForce lead view or report that has already been established. My favorite feature is the sequencing.
What do you dislike about the product?
Outreach has an awesome and extraordinary arrangement of highlights, yet they can be surrey and this makes them inefficient at times. When you endeavor to import one CSV with prospects from different records, the wizard offers you a choice to outline prospects specifically to the records into the Outreach yet this alternative has often not worked. I can't reorder the grouping steps when the prospect has experienced the arrangement.
What problems is the product solving and how is that benefiting you?
Outreach provides an incredible arrangement of devices that make our email to look pretty and expertly. It has an extraordinary combination with call and email arrangements and it makes the apparatus more than a basic outline of the messages and open and answer rates. We are able to manage client and lead relations more smoothly and with more real-time data at our fingertips at all times.
Recommendations to others considering the product:
Choose Outreach to pursue the inbound leads, to perform high-scale out-jumping endeavors with Account-based Sales Development and to welcome prospects to the occasions. You can keep up the inbound and outbound contacts in various CRMs and to monitor the accounts for prospects that you have reached previously.
Manager of Business Development
What do you like best about the product?
I love that Outreach is a reliable all in one sales engagement tool. You can easily target top accounts and prospects through all channels in a strategic manner. You can easily customize your daily workflow based on key data points and you can easily admin accounts and prospect for your team to work saving them hours a day. When you pair Outreach with a data tool like DiscoverOrg, it's an unstoppable quota crushing combo.
What do you dislike about the product?
I wish the sync/mapping was more direct with Salesforce. Would also be nice to add a power dialer feature and map Salesforce fields to standard Outreach fields
What problems is the product solving and how is that benefiting you?
Maximizing the efficiency of my team is always at the top of my mind. Outreach enables up to spend more time selling and less time jump from tool to tool. The all in one functionality to paramount to our success.
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