Outreach Sales Execution Platform
OutreachExternal reviews
3,480 reviews
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Great as a marketing/outreach tool
What do you like best about the product?
Using Outreach from a sales perspective, makes it easy for me to be able to target potential clients and push content to them. Their analytics and tracking is what is most helpful to me. I am able to see when emails are opened, who opened them, how many times there were opened, etc.
What do you dislike about the product?
It was more difficult than I would have liked to implement the software. We have someone on our marketing team now that is dedicated to running Outreach for us. I would have preferred something that I, myself, could have controlled.
What problems is the product solving and how is that benefiting you?
We are a high volume software company, and Outreach allows us to push content to our database of clients. It has saved us hundreds of hours in manually having to push emails.
Outreach Review
What do you like best about the product?
Outreach does an awesome job of allowing you to really build a sales pipeline and contact a large number of prospects automatically. It makes my job as a sales rep so much easier knowing that I have things going on constantly in the background.
What do you dislike about the product?
There's really not much to dislike about Outreach. There is a bit of a learning curve involved. The only thing I can think of is if you are using click tracking on Outreach sometimes these emails won't go through because they are more easily caught by the other companies firewall as spam.
What problems is the product solving and how is that benefiting you?
We build contact campaigns through outreach and really use it to track all contact information and email sequences.
Recommendations to others considering the product:
I would say outreach is a must use for all business development roles who are hoping to build contact and pipeline.
Great Tool For Sales!
What do you like best about the product?
I love having automated emails with sequences and templates. The customization for them too is awesome. Great for anyone in sales
What do you dislike about the product?
Sometimes it doesn't link with Salesforce so you don't know someone got an email. Logs out a lot.
What problems is the product solving and how is that benefiting you?
Staying on top of leads, keeping touches on customers
You're team needs this platform
What do you like best about the product?
Consistency and persistence are the 2 driving foundations in sales. Outreach allows my team to focus only on important things: what prospects engage with your emails, who to talk next when to follow up. It's an essential tool for any sales team.
Customer support is fast and super reliable.
Customer support is fast and super reliable.
What do you dislike about the product?
I look forward to the moment when Outreach will develop their Voice and Calendar functionality to the point when we can start using it.
What problems is the product solving and how is that benefiting you?
Consistent approach to every lead
ABM targeting
Fast response to inbound leads
Alignment in messaging
ABM targeting
Fast response to inbound leads
Alignment in messaging
Recommendations to others considering the product:
Outreach is a great example of strong company vision - their product and all the messaging from their employees is aimed at helping sales professionals be better at what they are doing in their day to day.
great tool
What do you like best about the product?
The robustness of OR is perhaps one of its best attributes, that coupled with the amount of updates we get released.
What do you dislike about the product?
Wish it was a lot easier to truly understand, thus taking advantage of all its features, a company needs to hire specifically for Subject Matter Experts.
What problems is the product solving and how is that benefiting you?
automating our new prospect outreach efforts to fill the top of the funnel
Newly implemented and sill finding the potential
What do you like best about the product?
The customer support, actionable analytics, and granularity of customization on templates.
What do you dislike about the product?
Nothing, it is great so far and we have yet to run into any unsolvable issues.
What problems is the product solving and how is that benefiting you?
Personalization at scale and the ability to send more humanized emails.
Outreach has helped us consolidate 5 different systems!
What do you like best about the product?
I like how it really bridges the gaps between SDRs and Account Executives. Accessing our AE's calendars has never been so easy!
What do you dislike about the product?
The dialer can be a little shakey. Sometimes it rings, sometimes it doesnt.
What problems is the product solving and how is that benefiting you?
We have been able to consolidate about 5 systems!
Outreach Review - AV
What do you like best about the product?
I like that you can automate email sequences
What do you dislike about the product?
I wish there was more reporting features
What problems is the product solving and how is that benefiting you?
Reaching more prospects
Great product that allows us to get the right number of touches on the best prospects
What do you like best about the product?
Work flow organization and process to keep our SDR's on track.
What do you dislike about the product?
Analytics can be hard to track and knowing how many active prospects to keep live at any given time.
What problems is the product solving and how is that benefiting you?
SDR time management and keeping our team on pace with following up with the right prospects at the right times.
Manager of Sales Development
What do you like best about the product?
Easy to use and robust capabilities. The triggers and user management are easy
What do you dislike about the product?
Can be a complex implementation and the ongoing maintence can get complex
What problems is the product solving and how is that benefiting you?
Sales Rep activity
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