Outreach Sales Execution Platform
OutreachExternal reviews
3,480 reviews
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Expand your reach!
What do you like best about the product?
Outreach has allowed our team to increase the number of touches/outreaches to our prospects.
What do you dislike about the product?
Takes effort to ramp up to use efficiently / with best practices in mind.
What problems is the product solving and how is that benefiting you?
We are increasing the number of opportunities created and passed to sales, and ultimately increasing our pipeline.
Good for SDR group, on the fence for sales team
What do you like best about the product?
Like the efficiency gains it brings to our SDR group.
What do you dislike about the product?
email tracking isn't on par with industry
What problems is the product solving and how is that benefiting you?
prosepcting, effective and timely follow up
Sr. Director, Inside Sales
What do you like best about the product?
Automation and streamlining an ISR's processes and helping with productivity and efficiency.
What do you dislike about the product?
Complex and needs continuous refinements and admin.
What problems is the product solving and how is that benefiting you?
We use it to ensure our team is following a multi-threaded approach for customer/prospect followup
Manager Account reps
What do you like best about the product?
automation of tasks, user friendly, easy reporting,
What do you dislike about the product?
Can
What problems is the product solving and how is that benefiting you?
Saving time on executing tasks
Sales Engagement, Streamlined
What do you like best about the product?
A great customer engagement platform that allows sales reps to reach out to prospects in an environment that is intuitive and easy to use. Sequences allow reps to keep prospects engaged and see the data behind which sequences are working as well as automated activity reports on reps.
What do you dislike about the product?
The sync between Outreach and Salesforce has a couple issues, that even speaking with support couldn't solve. We aren't able to link sales notes in Outreach to SFDC, and the activity mapping between the two is also problematic at times.
What problems is the product solving and how is that benefiting you?
Reaching out to customers and keeping them engaged. Creating automated and repeatable ways to scale outreach.
Best in the industry
What do you like best about the product?
Outreach has made it really easy for our global team to standardize on processes and understand where we have opportunity to improve. The solution is really easy to use and understand and Outreach puts in a lot of time and effort to make sure we have everything we need.
What do you dislike about the product?
One challenge we face is how to really maximize our efforts with all that Outreach has to offer. It's sometimes easy to be overwhelmed.
What problems is the product solving and how is that benefiting you?
Outreach allows our team to scale inbound/outbound efforts very easily and allows us to be more prescriptive in how we market and train our team.
I currently administer and manage the Outreach platform for our company's sales team
What do you like best about the product?
The automation it allows for reps, the ability for our reps and managers to be in one platform for many of their activities they log and complete.
What do you dislike about the product?
technical issues that arise and the difficulty we sometimes see with the uniqueness of our products we sell and how we sell them
What problems is the product solving and how is that benefiting you?
Automation and efficiency of many manual processes that our reps were previously managing in their workflows.
Great Product
What do you like best about the product?
Outreach is a hub that has all our contacts in one place and can manage our communications to our customers. Love that the process and support in outreach is top notch and they are always there to help you.
What do you dislike about the product?
I dislike that there is no phone app. I feel with a bunch of our outside reps traveling it would make there work flow so much easier.
What problems is the product solving and how is that benefiting you?
We have created a better streamlined effort to ensure our customers are not being bombarded with communications that are not relavant to them.
SDR Manager who manages 13 SDRs using Outreach
What do you like best about the product?
Although Outreach is a sales automation platform, i see it best as a time management tool for sales people.Scheduling calls, emails and tasks into the future.
What do you dislike about the product?
No reporting on opportunities created from sequences or revenue generated from sequences launched. I hear its on the way.
What problems is the product solving and how is that benefiting you?
Effective messaging and activity
Game changer for CSM teams
What do you like best about the product?
Outreach has helped automate much of my team's workflow. Especially around segmenting customers and having a centralized repository of frequently used responses.
What do you dislike about the product?
More enhanced search functionality for drilling down on key areas
What problems is the product solving and how is that benefiting you?
CSM workflow efficiencies
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