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External reviews

298 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Internet

The basics of CMS in a simple package

  • August 24, 2018
  • Review provided by G2

What do you like best about the product?
Flexible price plan that fits with every business size. Provides data on any platform Out there.
It is simiple to customize creative Connect then share with colleagues.
What do you dislike about the product?
It doesn't show how the finished content will be displayed live.
What problems is the product solving and how is that benefiting you?
Using this product gives our company several ways to manage web contents and store images and documents for online use.


    Information Technology and Services

Great if you don't know how to code

  • August 24, 2018
  • Review provided by G2

What do you like best about the product?
The UI is really nice. I have a lot of flexibility around configuration. I also like how much I was able to do just using the free version of their application. Having all my content in one place is great too.
What do you dislike about the product?
Can't view how the page is structured - cross-browser.

Kinda slow at times when doing more complex tasks
What problems is the product solving and how is that benefiting you?
We have a bunch of people managing content and we're also about to launch a new website.
Recommendations to others considering the product:
Make sure you spend a lot of time with your CSM. Getting your environments all set is the most important thing you can do early on.


    Non-Profit Organization Management

Great for nonprofits

  • August 21, 2018
  • Review verified by G2

What do you like best about the product?
I mostly use Contentful's CMS interface. It's easy for a large team to manage and update. We built our site using components and the content model is well suited for translating those components into content types and pages. We have built two iterations of our site on Contentful. Our developers love building with Contentful's framework. It gives us a lot of flexibility and allows our staff to have more control over content that isn't so dependent on code.
What do you dislike about the product?
There's no out-of-the-box blog solution so we use a third-party blogging platform.
What problems is the product solving and how is that benefiting you?
We're a nonprofit so we need to have a site that can handle both evergreen and new content.
Recommendations to others considering the product:
Their customer service can be slow to respond. It would be nice if they had a hotline or chatbot.


    Janosh R.

Better than WordPress

  • June 22, 2018
  • Review verified by G2

What do you like best about the product?
I'm the head of a German student-run nonprofit initiative. We use Contentful in conjunction with Gatsby and Netlify to host our website. Contentful's generous pro bono plan allows us to have individual author accounts for each of our individual chapters located in university towns all over Germany.
What do you dislike about the product?
It should be easier to copy content models from one space to another.
What problems is the product solving and how is that benefiting you?
We use Contentful to maintain https://studenten-bilden-schueler.de.


    Transportation/Trucking/Railroad

Easy to use CMS

  • May 04, 2018
  • Review verified by G2

What do you like best about the product?
Interface is easy, it's very flexible so you can customise it fully to best meet your requirements. Its also great at being able to create a whole range of content templates. Real-time editing is great when there are multiple users working on the same piece of content.
What do you dislike about the product?
The image/file area is quite clunky. If you're not a developer it can be quite difficult to customise. Because it's a headless CMS its also difficult to see how the content will be displayed in live.
What problems is the product solving and how is that benefiting you?
Managing website data, web content and storing image/document files for publishing online.


    Education Management

Impressive Headless CMS Service

  • May 02, 2018
  • Review verified by G2

What do you like best about the product?
Extensive feature set, good documentation
What do you dislike about the product?
Some technical challenges when integrating
What problems is the product solving and how is that benefiting you?
My business has a new website with its content managed by Contentful. Contentful's service has given us the freedom to use our preferred tools and platforms to build the website, while taking away the headaches of creating our own CMS or using a tightly integrated 3rd party CMS.

Content is managed by a number of different people with varying technical skills. The clarity and simplicity of the Contentful features and interfaces makes it straight forward to maintain our content and train new staff in how to do so. In addition, the fine grained user permissions and roles allow us to restrict editing of specific content to certain trusted users. This was a key requirement for us.

From a technical perspective, after initial trial and error and some hiccups, the integration and tooling provided by Contentful helped us get up and running quickly. Contentful's documentation is very thorough and their support very responsive, so any issues we had were quickly resolved.

I would happily recommend Contentful to businesses looking for a powerful and flexible CMS solution.
Recommendations to others considering the product:
Impressive headless CMS service with good tooling for technical integration with many languages and platforms. User facing interface for managing content is clear and easy to use. Documentation is thorough and support is responsive and friendly. Recommended.


    Internet

Easy way to maintain your website

  • April 14, 2018
  • Review provided by G2

What do you like best about the product?
Contentful helped us bridge the gap between developers and our marketing team ( the content developers). Our car pool app, PoolY, has recently seen major success and increase in the number of active users recently so Contentful's pay as you go payment plan has been very profitable for us when we wanted to scale up.

We saved so much time and money because we didn't have to write code and create our own data servers for our website. Contentful's API readily integrated with our website and apps' code and we were up and running in a matter of months.
What do you dislike about the product?
it takes a long time for the changes we make in the backend to show up on our live website. This makes the maintenance period painfully long and creates long periods of time when users cannot access our website.
What problems is the product solving and how is that benefiting you?
We use Contentful to deploy backend updates and maintenance while hiding the code form our content providers and marketing team. Contentful also helps us with storing our data and content in a secure manner.
Recommendations to others considering the product:
Contentful is truly a boon for a team of developers that use an array of programming languages. It helps you abstract the your code layer from the content layer to keep things organized and tidy. In my experience, Contentful is great at scaling and handles a huge surge users very well.


    Leslie A.

Excellent for non developers

  • April 14, 2018
  • Review verified by G2

What do you like best about the product?
Contentful has provided me with excellent customization features. This has helped me in cases where I have to forward a set template to my teaching assistants to work further onto it because I set the permission and they can only edit what I want them to.
What do you dislike about the product?
It is not easy to upload images at all, especially when it comes to adding multiple images. It is also not easy to tell when the content will actually be published or how it will appear as it is altered at times.
What problems is the product solving and how is that benefiting you?
I have used it to manage projects for my students and TAs, and send out materials for them to further work on. This is a pretty straight forward software but also has a lot of glitches.
Recommendations to others considering the product:
Not sure if I would recommend this. The solution would be helpful for simpler cases but for complex design patterns, I do not find it the best.


    Samantha O.

Easy to Use

  • April 07, 2018
  • Review verified by G2

What do you like best about the product?
It loads pretty quickly and the API capabilities are also pretty good. I like that it is pretty straightforward and flexible. It is a good CMS system to use if you want to work on multiple platforms.
What do you dislike about the product?
No feature to see the overall page structure of the page elements, so there is no way to check the structure of the content inside each row.
It takes a long time to upload changes or even make copies of entire pages. Not a big fan of it.
What problems is the product solving and how is that benefiting you?
We have used it to manage our projects and compare different work solutions. It is straightforward to use and easy to set up, through just your github or gmail account. It has also made syncing out to clients pretty easy.
Recommendations to others considering the product:
It's definitely not the best solution out there so make sure to give it a go during the trial period


    Internet

Intuitive

  • April 06, 2018
  • Review verified by G2

What do you like best about the product?
The clean of dashboard and a intuitive navigation.
What do you dislike about the product?
I'm just testing. Until now I have a good feeling with soft.
What problems is the product solving and how is that benefiting you?
Easy to build an app..
Recommendations to others considering the product:
continue improvements