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Clunky and complicated
What do you like best about the product?
The level of customization -- like being able to add helpful hints to tell people what kind of data goes in each field.
What do you dislike about the product?
Using Contentful requires a different mindset and it takes some time to understand how all the pieces fit together. It's possible that some of my frustration comes from my company's instance of it -- I haven't used it in any other jobs. Many tasks feel like they should take way less effort, it's hard to get things to look nice, and it's easy to accidentally make errors. It feels like way too much clicking to achieve simple tasks. I find search less helpful than I'd like.
What problems is the product solving and how is that benefiting you?
Being able to update the website, add new pages, and edit pages.
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Good software for web content
What do you like best about the product?
Ease of use to update information. It is easy to preview new data.
What do you dislike about the product?
Adding existing content requires too many clicks. Also, adding new rows to the current list requires clunky dragging, and the row often gets added to the wrong place by accident.
What problems is the product solving and how is that benefiting you?
It allows me to update the information displayed on our website so that the public can see our roster of clinicians that are available to them.
the goal in our company was to do a revamp of our legacy websites, we decided to use contentful so
What do you like best about the product?
The possibility to have multiple spaces, and the potential to handle multiple languages
What do you dislike about the product?
The default contentful long text editor is very limited, it forces us too integrated some application like tinyMCE which is paid
What problems is the product solving and how is that benefiting you?
As we have many brands, Contentful lets us have a solid backend code, so we don't have to re-code each time we want to sort out a new brand; we can handle it on Contentful, much faster and less time consiming
Next generation content platform
What do you like best about the product?
Contentful is a simple and highly available system. It runs smooth, gives you endless possibilities, offers structured yet creative ways of working, and most importantly the time from thought to launch can be very short.
What do you dislike about the product?
I find Contentful to have very few downsides. Support can be hard to reach if you are a spoiled type, API response times can be somewhat buggy once per quarter, and the awesomeness can be tough to believe when talking to new stakeholders.
What problems is the product solving and how is that benefiting you?
Contentful gives us a possibility of working acrozz platforms, projects and departments while bringing awesome content to our many markets very fast. We have gained a lot from using this.
Useful and very easy to use.
What do you like best about the product?
It is a straightforward site to use when publishing content. Everything is easy to find and very self-explanatory. It can all be accessed within a few clicks of a button.
What do you dislike about the product?
If you are looking to publish a large number of content with identical titles, or accidentally send an incorrect version of something over, you can't rectify this without having to title it with a number of spaces at the end.
What problems is the product solving and how is that benefiting you?
It is making it easy to be able to publish content to a number of locations on a website without confusion and with a lot of simplicity. It is also something that is easy to train other people on.
allows you to reach more customers
What do you like best about the product?
Professionally I must add that the tool is quite necessary for operations in terms of content management in a complete way, I like it mainly because I do not consider it a difficult tool to use or expensive, its functions allow you to create a more specific content model of ours. brand as well as being precise and punctual when giving some type of message and that it captures the attention of our clients, allows us to create tickets at our convenience and be more customizable
What do you dislike about the product?
In general, I have not presented any option that requires this system or that I consider does not work well, it is easy to understand it, so it is much easier for a professional to work with it.
What problems is the product solving and how is that benefiting you?
When we talked about having a system that would improve operations, the need arose to have a program that would allow content to be shared quickly and it is something that this system has allowed in recent years, as well as how to distribute it quickly.
A good product, but doesn't scale very well
What do you like best about the product?
Completely open content modelling. Contentful allows to create our own content models and provides a UI to our non-technical colleagues to build entire pages in our website without any engineering interaction. The super-flexible validation options helps us ensure Contentful's data is always up to date.
Contentful's APIs are amazing, they are fast, and they allow to do anything that can be done in the UI, from fetching data to editing content models and even visual settings of the UI.
The Contentful CDN supports fetching assets with dynamic resizing, optimization, and format conversion. That has been very helpful to improve our website's performance.
The permissions are very flexible and granular.
The Compose app is a very good improvement over the traditional Contentful UI, which simplifies a lot the model for content editors: editors can only see top-level entries and all the structure is rendered in a flat structure in one page. The publish button shows an easy UI to publish all children components.
Contentful's APIs are amazing, they are fast, and they allow to do anything that can be done in the UI, from fetching data to editing content models and even visual settings of the UI.
The Contentful CDN supports fetching assets with dynamic resizing, optimization, and format conversion. That has been very helpful to improve our website's performance.
The permissions are very flexible and granular.
The Compose app is a very good improvement over the traditional Contentful UI, which simplifies a lot the model for content editors: editors can only see top-level entries and all the structure is rendered in a flat structure in one page. The publish button shows an easy UI to publish all children components.
What do you dislike about the product?
Contentful does not scale very well:
* The UI became painfully slow, probably because of the size of our space
* The contentful environments are extremely limited. We can only create copies of another environment, and after that there's no way to merge the content back. In the end, content editors don't use that feature and end up creating a lot of drafts/updated entries that never get published.
* Linking to the issue above, there's no easy way to undo changes. We have to open a separate Compare popup. After undoing changes the history disappears and there's no way to go back to where you were.
* Our space is full of dead and orphan entries. There is no way to identify these in the Contentful UI, so we ended up building a lot of tooling for that ourselves.
* The Contentful UI is very complex for content editors (nesting in many levels, hard to publish a page and all children). They created the Compose app, which solves that problem, but it's a separate app and there's no way to enforce editors to use it so I've found it very hard to encourage people to use it, especially because everybody lands in the traditional UI after login.
I think the Contentful team is making great steps towards improving these issues. An example is the Studio app, which is a much better UI for editors. However, it will be released as a paid app. It feels to me that basic features like that should not be paid extra.
* The UI became painfully slow, probably because of the size of our space
* The contentful environments are extremely limited. We can only create copies of another environment, and after that there's no way to merge the content back. In the end, content editors don't use that feature and end up creating a lot of drafts/updated entries that never get published.
* Linking to the issue above, there's no easy way to undo changes. We have to open a separate Compare popup. After undoing changes the history disappears and there's no way to go back to where you were.
* Our space is full of dead and orphan entries. There is no way to identify these in the Contentful UI, so we ended up building a lot of tooling for that ourselves.
* The Contentful UI is very complex for content editors (nesting in many levels, hard to publish a page and all children). They created the Compose app, which solves that problem, but it's a separate app and there's no way to enforce editors to use it so I've found it very hard to encourage people to use it, especially because everybody lands in the traditional UI after login.
I think the Contentful team is making great steps towards improving these issues. An example is the Studio app, which is a much better UI for editors. However, it will be released as a paid app. It feels to me that basic features like that should not be paid extra.
What problems is the product solving and how is that benefiting you?
* Building a website that can be managed by non-technical colleagues
* Managing permissions of who can change certain types of pages
* Their CDN allows hosting materials and optimize them
* Managing permissions of who can change certain types of pages
* Their CDN allows hosting materials and optimize them
Great way to experience headless
What do you like best about the product?
Drag and drop modules and integration with different apps
What do you dislike about the product?
Can be hard to customize widgets without help from developers, scheduling options
What problems is the product solving and how is that benefiting you?
Helping build pages faster for a website and gives options for mobile and desktop
We built an accessible website by using Contentful
What do you like best about the product?
I like how Contentful forces you to think about the way the content is structured. You need to create a Content Model for each different piece of content.
For example, we built a website that is heavily based on code samples. We have created a CodeSample object, which contains one or more CodeBlock objects. A CodeBlock is written in a certain ProgrammingLanguage, and that ProgrammingLanguage is available on a certain Platform. This setup allowed us to write multi-platform code samples in a structured way.
Our team also liked that Contentful comes with a GraphQL API to retrieve content in any way you can think of. Plus, we saved time by using the Typescript client library in our project.
It also helped us a lot that the features of Contentful are documented extensively.
For example, we built a website that is heavily based on code samples. We have created a CodeSample object, which contains one or more CodeBlock objects. A CodeBlock is written in a certain ProgrammingLanguage, and that ProgrammingLanguage is available on a certain Platform. This setup allowed us to write multi-platform code samples in a structured way.
Our team also liked that Contentful comes with a GraphQL API to retrieve content in any way you can think of. Plus, we saved time by using the Typescript client library in our project.
It also helped us a lot that the features of Contentful are documented extensively.
What do you dislike about the product?
When we started using Contentful, there was no support for tables. This was a big downside for us, as we heavily used tables in our old website. You had to create your UI extension to create tables. In April 2022 we were delighted to read that Contentful now supported Tables in Rich Text.
When you have a lot of content, finding the exact piece of content you need to edit can become difficult. It helps to filter based on Content Model and to write good internal names for your content pieces.
You often need to click through multiple levels of content to reach the piece you are looking for. Each level overlays the other, once you have 5+ levels it becomes challenging to remember each underlaying layer in the editor.
When you have a lot of content, finding the exact piece of content you need to edit can become difficult. It helps to filter based on Content Model and to write good internal names for your content pieces.
You often need to click through multiple levels of content to reach the piece you are looking for. Each level overlays the other, once you have 5+ levels it becomes challenging to remember each underlaying layer in the editor.
What problems is the product solving and how is that benefiting you?
Contentful helped us to structure our content, and is now helping us to keep our website accessible because we have full control over the data which needs to be entered. For example, we have made it opt-out to write an alt-text for each image, instead of opt-in like most Content Management Systems.
Contentful's professional services team made our platform migration a breeze
What do you like best about the product?
Contentful's professional services team helped us quickly and efficiently migrate our content from Drupal. They were highly responsive to questions, suggested solutions to complex challenges, and were a pleasure to work with all around. I can confidently say that our re-platforming efforts would've taken much longer with many more roadblocks if we had not had their support.
What do you dislike about the product?
There's very little I disliked! Obviously, they were a support mechanism and couldn't do the work for us, so we still had to figure out some problems on our own. However, there was never a problem that I couldn't address with them, and they were able to assist as much as possible.
What problems is the product solving and how is that benefiting you?
Our previous CMS was not meeting our needs. It was laborious to make content updates and imposed limitations on our digital experience. By contrast, Contentful's content platform allows for a seamless authoring experience that can scale across all of our digital properties.
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