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Braze 2023
What do you like best about the product?
Great software company helping businesses to grow. Espececially Braze Forge; we all get inspired to reach our customers in the best and efficient way.
What do you dislike about the product?
Nothing really; just trying to get ways to comuunicate with Salesforce platform.
What problems is the product solving and how is that benefiting you?
We have great segmentation for our customer's taste base so we can deliver them right movie or series titles.
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Phenomenal Service - Can't Recommend More!
What do you like best about the product?
Braze allows us to reach millions of our subscribers efficently and reliably. Anytime we have questions, we're answered quickly and our rep is outstanding.
What do you dislike about the product?
Nothing really comes to mind, I've had nothing but great experiences with Braze during my time using it.
What problems is the product solving and how is that benefiting you?
Braze allows us to reach many different audiences with specific marketing that drives results.
Braze is Great!
What do you like best about the product?
I like how braze keeps their cutomers in mind. They are not only think about how to help thier clients but help their clients cutomers. They also have so many amazing features for each channel and are looking to improve.
What do you dislike about the product?
It can be hard to learn. the learnig curve is steep.
What problems is the product solving and how is that benefiting you?
Braze is helping us expand our channels
Braze is great
What do you like best about the product?
Braze makes sending comms to a large user base easy. I enjoy getting creative in the platform and exploring solutions to problems
What do you dislike about the product?
Braze can get a little slow for larger canvases or take time to save which gives me a mild panic!
What problems is the product solving and how is that benefiting you?
Braze helps us activate new customers on specific events to get them onboarded. This eliminates the need for manual outreach.
Director of Products and marketing ops
What do you like best about the product?
Their account resp are helpful and answer any questions
What do you dislike about the product?
Should be easier to use and implement all the time
What problems is the product solving and how is that benefiting you?
Marketing communications and onboarding
We love to work with Braze.
What do you like best about the product?
Braze is always very organized and helpful! Braze is a very user friendly and self-explainatory. Our Braze rep, Emery, is helpful to our team and answers any questions we have.
What do you dislike about the product?
At times Braze logs out and my changes are not saved.
What problems is the product solving and how is that benefiting you?
Braze helps us automate email marketing and allows us to stay organized and efficient in our work.
Best CRM Platform
What do you like best about the product?
They are constantly innovating and being leaders in the CRM space which gives me so much confidence as a user because it also makes us leaders in our industry. Truly love this platform
What do you dislike about the product?
There is more opportunity to improve reporting capabilities in Braze
What problems is the product solving and how is that benefiting you?
Braze allows us to target specific users with messages that are relevant - It makes putting the customer first in our strategy very easy
my experience has been good
What do you like best about the product?
I like creating canvases with multiple steps and different messaging channels. It's easy to see the results all in one place.
What do you dislike about the product?
I'd say with the current company budget cuts, it's hard to integrate features that require techinical support.
What problems is the product solving and how is that benefiting you?
Braze is helping us engage with our users and message them about revelvant information.
Braze - when technology goes right
What do you like best about the product?
It is easy to use as a marketer. I can focus on the science and art of marketing vs. the technology chanellges to bring my idea to life
What do you dislike about the product?
Too many features to know which ones we should try to focus on trying next.
What problems is the product solving and how is that benefiting you?
Braze helps us reach our customers and improve customer engagement.
Would love to see what more we can do
What do you like best about the product?
I love using Braze and have found it helpful working with Andrew on different ways to utilize the app. After attending Forge, I see different opportunities where we can implement features we may not have known about.
What do you dislike about the product?
Sometimes customer support is not helpful, I dont find my problems are being solved accurately.
What problems is the product solving and how is that benefiting you?
Segmenting our users and targeting based on personalization
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