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Braze Review!
What do you like best about the product?
Braze's combination of UI user friendliness and vast amount of vendor and partners makes life significantly easier for my day to day use.
What do you dislike about the product?
The are times when changes are not annonuced that causes challenges at times.
What problems is the product solving and how is that benefiting you?
Email marketing automation. This sames my team hours of dev work that is now used on continuing to grow our product.
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Great marketing tool and rep support
What do you like best about the product?
Rep Support (Lillian + Matt) are great resources when figuring out a new process.
What do you dislike about the product?
Occasional bugs in canvas, however braze does a great job of letting us know of updates
What problems is the product solving and how is that benefiting you?
segmentation + personalization
Very Informative. Learning lots of new information on how to utilize Braze.
What do you like best about the product?
I like how easy it is to use and how easy it is to teach others on my team on how to use it.
What do you dislike about the product?
Not really any complaints, there are a few hicups here and there but tipically we can resolve with support.
What problems is the product solving and how is that benefiting you?
Allows us to communicate with customers / players.
Braze Review
What do you like best about the product?
Ease of navigation
Customer support is great
Customer support is great
What do you dislike about the product?
Most things are great, I wish I had more time for case studies
What problems is the product solving and how is that benefiting you?
Personalization is key
Amazing Capabilities
What do you like best about the product?
Braze enabled real-time send capability for our company and it has been a game changer. The interface is intuitive and we have so much more ability to personalize and connect right into our data, than ever before.
What do you dislike about the product?
At the moment, Braze has been simple to adopt so nothing to dislike.
What problems is the product solving and how is that benefiting you?
Helping us understand and personalize content for smaller customer segments to get closer to 1:1 marketing.
Braze is the industry-leading Customer Engagement Tool!
What do you like best about the product?
Braze is the one-stop shop martech tool. Email, Push, IAM, Content Cards, SMS, Webhook, Whatsapp, and possibly more channels are added in the future. Also, Braze has the most technically advanced features in the platform, so it allows Marketers to really practice or develop their technical skillset.
What do you dislike about the product?
The Canvas Journey builder could be a bit smoother, with additional features like copy and paste, notes, comments, etc. However, this is just a "nice to have", not a mission critical feature.
What problems is the product solving and how is that benefiting you?
It allows Marketers of all industries, background, and experience to bring their Marketing strategies to life. Think of a use case, Braze can make it happen. Cross-channel strategy, Personalization, retargetting, you name it. Braze can do it.
Amazing product under proper circumstances
What do you like best about the product?
Ease of use to create customer journeys and segmentation that properly targets customers at the right time based on custom attributes.
What do you dislike about the product?
Proper engineering integration is hard and can cause severe delays in setting up custom attributes and events.
What problems is the product solving and how is that benefiting you?
Being able to centralize all of our communications in one product
Excellent
What do you like best about the product?
Seems to have a huge amount of opportunity and capability to optimise marketing campaigns, whilst being user friendly and easy to navigate.
What do you dislike about the product?
limits on data amount, would be better to have a larger amount available
What problems is the product solving and how is that benefiting you?
Increased optimisation, automation and ease of use
Braze experience
What do you like best about the product?
The data you can gather to segment promotions.
What do you dislike about the product?
Data limits since we'd like to use more.
What problems is the product solving and how is that benefiting you?
Being able to do segmentations so we can target all members that fit their play
Great!
What do you like best about the product?
It seems so user friendly, and the company seems like a pleasure to work with
What do you dislike about the product?
The data limits, we want more! The more the merrier
What problems is the product solving and how is that benefiting you?
Optimizing our user onboarding and journeys
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