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Great platform for many of our customers
What do you like best about the product?
I enjoy working with the braze product team; their set of partners (technology) is very active and willing to help in making the best outcomes happen for my clients
What do you dislike about the product?
Think that modular component builds would be helpful
What problems is the product solving and how is that benefiting you?
Braze helps get omnichannel commu nications out the door in a relatively efficient manner
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Great product
What do you like best about the product?
The program is very easy to use and maintain.
What do you dislike about the product?
Some design elements are a little harder to understand and there are some things that could be improved to make it easier to build canvas and campaigns.
What problems is the product solving and how is that benefiting you?
Customer automation and targeting. It's making my job easier to maintain and focus on a more analytical side of things.
Braze data ingestion and export process
What do you like best about the product?
Data channels and customer journey/vanvas experience
What do you dislike about the product?
Braze data export availability, limited currents, events export and reporting/analysis.
What problems is the product solving and how is that benefiting you?
Customer segmetnation and automation
Braze is a pioneer in customer engagement
What do you like best about the product?
Easy to use GUI and low code , no code platform
What do you dislike about the product?
New integrations are coming slower in the prioritization
What problems is the product solving and how is that benefiting you?
Campaign management and channel orchestration
Braze the roof!
What do you like best about the product?
I love the segmentation and personalization available in braze!
What do you dislike about the product?
i wish there was autosave available in braze
What problems is the product solving and how is that benefiting you?
braze allows us to create communications that are personalized for all customers across multiple products, sports, and cities.
Solid Platform
What do you like best about the product?
Braze is very UI-friendly and is pretty easy to navigate.
What do you dislike about the product?
Understanding the power of Braze is difficult. Proof is in all the documentation. Obviously the use cases per customer/client are myriads, but it seems easy to get lost in the weeds trying to figure out how to accomplish our goals.
What problems is the product solving and how is that benefiting you?
Braze solves our problems on setting up and reaching specific audiences in canvases.
Great Experience
What do you like best about the product?
I have used Braze for 5 months and it has been amazing. The onboarding team were quick and fast getting us set up. They were the ones pushing for our organization to move quickly in helping set up our data ingestion. Turned us over to a great support team that has helped answer our best practices questions.
What do you dislike about the product?
One thing to change for Braze is reporting on various languages or countries. We need this data but only get results for the entire campaign.
What problems is the product solving and how is that benefiting you?
Communicating with our patrons in various channels.
Great tool for marketers
What do you like best about the product?
Easy to adapt and easy to use and great to do amazing campaigns.
What do you dislike about the product?
Cost structure could be a bit better for some brands.
What problems is the product solving and how is that benefiting you?
Easy to use.
Brazed and Not Confused
What do you like best about the product?
I appricate Braze's segementation builder. As Marketer, I am no longer dependent on others to create campaign segments
What do you dislike about the product?
I've ran into mobile rending issues when using liquid code for dynamic content.
What problems is the product solving and how is that benefiting you?
Braze allows me to quickly build personalized comms based on my consumers behaviors.
Very fun atmosphere! And love the keynotes, talk about upcoming release.
What do you like best about the product?
Customer engagement! I am beginner level on Braze but listening to all the exciting features. The potentials are real!
What do you dislike about the product?
I need more trainings about Braze. I found it's similar to Salesforce
What problems is the product solving and how is that benefiting you?
Send out real time offer, which is very important for our marketing team
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