Reviews from AWS Marketplace
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
External reviews are not included in the AWS star rating for the product.
Good, but not enough
What do you like best about the product?
Somewhat easy to target audiences, make complex nurture campaigns, and market across different channels (push, email, in-app)
What do you dislike about the product?
Product is not there yet and a lot of it needs work (email platform is very difficult to use and not friendly to those who don’t code - mail chimp is much better), and analytics is hard to grab without buying into Currents.
What problems is the product solving and how is that benefiting you?
Multi channel marketing solution, especially for a mobile app. We can now target in multiple channels.
Recommendations to others considering the product:
Consider how important email marketing is, and how sophos aged out want your emails to be. Braze emails are not easy to use u less you have a technical coder
- Leave a Comment |
- Mark review as helpful
Easy to use, useful tools, Accurate result of each mail client.
What do you like best about the product?
The simplicity of the software and the tools of braze helps a lot to automate the promotional emails before it reaches the clients
What do you dislike about the product?
Need to pay for each feature mosly.
What problems is the product solving and how is that benefiting you?
debugging features.
Very good customer service and user friendly interface
What do you like best about the product?
The account management steps forward very promptly to offer a genuine help when difficulties come accross.
The software interface is very intuitive and allows an immediate ease of use.
The software interface is very intuitive and allows an immediate ease of use.
What do you dislike about the product?
We can't set up proper A/B test when sending multichannels campaigns but I know the product and tech teams are working on allowing clients to find solution to quickly and accuratly iterate on their content.
What problems is the product solving and how is that benefiting you?
We are focusing on improving the customer lifecycle by leveraging all available channels and articulate them in the best possible way: push, email, inbox, fullscreen.
Powerful & User-friendly
What do you like best about the product?
The Canvas technology allows us to build complex funnel in a simple way and to achieve our most complex CRM strategies. We can easily import our own data to have strategies that are using user centric data and activity data. A/B testing on Braze is very easy and useful too. Braze day-to-day support is also amazing.
What do you dislike about the product?
While the Push notification offer is very complete, the email offer misses a good templating tool to easily build and change email templates.
What problems is the product solving and how is that benefiting you?
With Braze we can easily use our own data mixed with in-app activity data to build our CRM campaigns, it was not possible before with our existing tools. With Braze we increase our volume of active users, and we started our first monetization campaigns.
Very good product & Reactive team
What do you like best about the product?
The best CRM product I used so far: allows us to design complex scenarios using push notifications, emails and in-app messages. It is very easy to use and the analytics features give us good insight to constantly improve our campaigns.
The team, especially the account manager, is reactive and brings relevant solutions.
The team, especially the account manager, is reactive and brings relevant solutions.
What do you dislike about the product?
I have serious doubts in some data accuracy shown in Analytic features such as the "Campaign retention" which is in Beta for a long time now.
Canvas feature is useful but the Analytics side is limited.
I'd like to be able to amend the conversion events once the campaigns are launched.
Canvas feature is useful but the Analytics side is limited.
I'd like to be able to amend the conversion events once the campaigns are launched.
What problems is the product solving and how is that benefiting you?
We constantly try to improve engagement & retention on the free side of our app. We also use campaigns to bring people to convert to our premium features and reduce churn.
Great product to work with
What do you like best about the product?
It`s a very easy tool to work with... Much easier than many others on the market and with same / better functionalities. Braze team is constantly improving the product and launching new features.
Our success manager is very prepared and always responsive and ready to help.
Our success manager is very prepared and always responsive and ready to help.
What do you dislike about the product?
Visualisation of campaign performance could be improved.
What problems is the product solving and how is that benefiting you?
Braze allows us to reach out to our customer base in a highly personalised and well-timed way.
One of the best automation software out there with a great team.
What do you like best about the product?
Support
Braze has the best customer support system I have worked with to date. They are open to taking feedback from clients and very agile with suggestions we give them. The customer success managers go out of their way to give advice and keep you up to date with their product road map.
User Friendly
The system is very user friendly. I like the fact that our business can be agile to execute multiple campaigns very quickly and develop complex user journeys very easy
Constantly growing
I picked up how quickly they are growing and introducing new features regularly that allow us to stay ahead of the curve. As mentioned before, they are very open to feedback, and it feels like you help them help you, and it creates a perfect working relationship. The numerous achievements they have accomplished in a short time show you that they have a good team in place and make us feel comfortable.
Feature Rich
The multitude of features available in Braze allows for vibrant automated campaigns and enables us to run A/B tests and increase our reach to customers quickly. The features they have available is innovative and very valuable if used correctly.
Braze has the best customer support system I have worked with to date. They are open to taking feedback from clients and very agile with suggestions we give them. The customer success managers go out of their way to give advice and keep you up to date with their product road map.
User Friendly
The system is very user friendly. I like the fact that our business can be agile to execute multiple campaigns very quickly and develop complex user journeys very easy
Constantly growing
I picked up how quickly they are growing and introducing new features regularly that allow us to stay ahead of the curve. As mentioned before, they are very open to feedback, and it feels like you help them help you, and it creates a perfect working relationship. The numerous achievements they have accomplished in a short time show you that they have a good team in place and make us feel comfortable.
Feature Rich
The multitude of features available in Braze allows for vibrant automated campaigns and enables us to run A/B tests and increase our reach to customers quickly. The features they have available is innovative and very valuable if used correctly.
What do you dislike about the product?
Email delivery through a third party can sometimes feel like they do not always have control over email issues. Still, generally, the response is rapid, and we have not had any significant problems.
What problems is the product solving and how is that benefiting you?
We found that using Braze and the feature they call canvas reduces manual work. With the rich automation available, you can set up a range of features that can produce excellent value for the business.
Recommendations to others considering the product:
Marketing, Data & Analytics, and Engineering needs to work close together when implementing and then the different areas will have more/less responsibility once live.
Functional and Easy to Use
What do you like best about the product?
Braze is extremely intuitive, which is very refreshing after working with a couple of other marketing platforms in my career.
What do you dislike about the product?
The analytics is not very robust, but being that it is a relatively new product, I am sure there is more to come as the Braze team takes feedback very well.
What problems is the product solving and how is that benefiting you?
Building out multi-variant campaigns and testing at a quicker pace. It's very easy to launch new tests, without having to spend a lot of time getting it together.
Recommendations to others considering the product:
This is a great product. It's very easy to use. I have even trained non-marketers in my organization to use it and they are surprised by how easy it is to use for their non-marketing campaigns.
Braze Customer
What do you like best about the product?
Easy to use, appealing UI, helpful support
What do you dislike about the product?
Canvas can be a little confusing sometimes
What problems is the product solving and how is that benefiting you?
Braze allows us to send campaigns seamlessly.
Great multi channel tool
What do you like best about the product?
All the channels and integrations Braze have. Customer support is great!
What do you dislike about the product?
A/B testing can be improved with more groups and better analysis.
What problems is the product solving and how is that benefiting you?
Marketing, segmentation, communication
showing 911 - 920