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Nexthink Infinity Platform

NEXTHINK FRANCE | 1

Reviews from AWS Marketplace

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External reviews

244 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Amina E.

Nexthink is very good tool that supervise in real time all the devices connected

  • September 22, 2023
  • Review verified by G2

What do you like best about the product?
the Act Module: remediation script
Alerts
What do you dislike about the product?
removing devices in real time from the Finder.
What problems is the product solving and how is that benefiting you?
reducing the number of incidents by using the remote action in real time


    Financial Services

Nexthink as a day to day tool

  • September 21, 2023
  • Review verified by G2

What do you like best about the product?
easy to adopt
adapted for multiple roles needs
relationship with the Nexthink team
tool is evolving every day
What do you dislike about the product?
Nexthink is splitted over 2 different tool (the Finder and the Nexthink Experience)
What problems is the product solving and how is that benefiting you?
identifying users concerns and identify issues that are never raised to the Service Desk


    Omar H.

Nexthink

  • September 15, 2023
  • Review verified by G2

What do you like best about the product?
Remote action, Flexibility to bring needed data, Monitoring workstations
What do you dislike about the product?
Nothink, all looks good for me and which all best for nexthink product
What problems is the product solving and how is that benefiting you?
Self haling and remote action and reportig


    Information Technology and Services

Great Overview of the digital employee experience and good insights on device performance

  • August 28, 2023
  • Review verified by G2

What do you like best about the product?
Remote actions, live dashboards ( still exploring), DEX
What do you dislike about the product?
Limitations ( # of alerts, RAs, ..etc) unable to modify the DEX values
What problems is the product solving and how is that benefiting you?
Self healing, taking immediate remote actions for time consuming steps, overview of device health and provide good insights on the network and sites


    Mechanical or Industrial Engineering

Nexthink Evaluation

  • August 22, 2023
  • Review verified by G2

What do you like best about the product?
I'm working as Problem Manager and what helps me the most is that I can find Problem causes in this tool
What do you dislike about the product?
The complexity sometimes. As my maintask is Problem Manager, I don't always have the time to dive into this application to check all the possibilities. Sometimes it's not easy to retreive the required info
What problems is the product solving and how is that benefiting you?
Exemples are:
- Detecting causes of Problems
- Follow up migrations from Crowdstrike to Defender by exemple


    Airlines/Aviation

Amazing way of monitoring devices and remediating popular issues

  • August 16, 2023
  • Review verified by G2

What do you like best about the product?
Monitoring devices
Remediation of popular issues
Reporting of deployment projects
Self-healing applications
What do you dislike about the product?
Hardcoded limit of number of alerts and automatic remote actions that can be configured
What problems is the product solving and how is that benefiting you?
Helping us remediating current and popular issues that can be fixed remotely. Also, creating self-healing actions to prevent issues from happening.


    Automotive

G2 Review - Nexthink is the best tool I have ever seen in terms of Digital Employee Experience

  • August 16, 2023
  • Review provided by G2

What do you like best about the product?
Now, it has been upgraded to Nexthink Infinity which has lot many new features and new things to explorer and get data. And Live dashboard is really amazing to view current data take instant decisions
What do you dislike about the product?
In this Nexthink Infinity it has data for 30days. Some organisations takes 90 days or 60days data then remove it from data base
What problems is the product solving and how is that benefiting you?
Software metering which is cruical and money saving features which we use via Nexthink Platform.


    Automotive

Nexthink improves devices activities visibility

  • August 04, 2023
  • Review verified by G2

What do you like best about the product?
- Customer Success Plan program which supports you to deliver business outcomes and create added value with Nexthink.
- Realtime metrics
- API and scripting capabilities
- Computers issues anticipation
- Hidden problems detection
- New Nexthink Infinity cloud platform (vs On-prem infra)
What do you dislike about the product?
- Room for improvement : more graphic options on Nexthink Dashboards
- Cloud platform version management (every month, new version, new functionalities,...) requesting frequent test and validation.
What problems is the product solving and how is that benefiting you?
Enhance decision making
Improve business process outcomes
Create internal/operational efficiencies
Improve business process agility
Improve compliance & risk management


    Airlines/Aviation

Monitor and Observe your business

  • July 02, 2023
  • Review verified by G2

What do you like best about the product?
The tool provides outstanding ability to monitor devices in your business, you only need to install a collector on the device to start observing in real-time. The collector is lightweight and almost unnoticable with regards to CPU, Memory or Bandwidth. The tool offers easy integration with your ITSM, my company uses ServiceNow and haven't had issues.

The people working on the tool are continuously working to make it better and listening to the feedback from customers.
What do you dislike about the product?
It's not enjoyable when you face a hard-coded limit (i.e. number of users, number of allowed remote actions, ...) but this is expected in IT environment as resources are not infinite.
What problems is the product solving and how is that benefiting you?
Ability to monitor big number of devices, get alerted about issues and easily perform remediation on many devices with one-click.


    Hospital & Health Care

Nexthink - the IT Multitool

  • June 28, 2023
  • Review verified by G2

What do you like best about the product?
- excellent client visability
- potential to cover many use cases (self repair mechanics, licence tracking, user interaction)
- drive innovation
- the Agent runs reliable hardly any issues
What do you dislike about the product?
- covering every endpoint with a licence can be costly
- overlaping functions to other established products
- lack of reporting to display impact of measures
What problems is the product solving and how is that benefiting you?
- several self repair mechanism
- IT-Agent triggered skripts on clients to avoid local admin rights
- basic licence monitoring
- client visibility tool for IT-support team