Nexthink Infinity Platform
NEXTHINK FRANCEExternal reviews
382 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Great company to work with
What do you like best about the product?
Applearn provide excellent support, and ADOPT itself is a really user-friendly product
What do you dislike about the product?
There aren't any particular downsides - sometimes ADOPT hasn't immediately worked with the software we are using it on as Applearn hadn't worked with it before, but each time this has happened the support team have worked really fast to resolve any issues we have had.
What problems is the product solving and how is that benefiting you?
We are using ADOPT to develop end-user training of a new software remotely. The at point of need training has allowed us to negotiate training of end-users despite the coronavirus pnademic. Furthermore, the analytics module has allowed us to understand better the end user's needs and to act proactively.
Excellent & very powerful solution for next decade atleast!!
What do you like best about the product?
Sence module & few OTB ACT scripts also.
What do you dislike about the product?
Unable to relate user issues vs. finding
What problems is the product solving and how is that benefiting you?
Environment strengthing
We are improving compliance of devices & acting as a governance layer on the organization`s SOC team.
Capable of identifying hidden issues & sometimes able to suggest solutions also.
We are improving compliance of devices & acting as a governance layer on the organization`s SOC team.
Capable of identifying hidden issues & sometimes able to suggest solutions also.
Great tool easy to use
What do you like best about the product?
- Centralizing documents within the same software that is accessible directly from WD is a very good idea. This facilitates access to documentation and avoids leaving the tool to get information in a different software
- Easy to use for end-users
- Several communication formats, split-screen and smart page are really useful
- Easy to use for end-users
- Several communication formats, split-screen and smart page are really useful
What do you dislike about the product?
- In content cloud, it could be helpful if the slip screen on the left side (half at the top, half at the bottom) could be adjustable
- In content cloud, it could be helpful if we could be warned for documents (pdf , video) published but in 0 playlist
- It seems that the Adopt platform is not very stable. For Trails for example, the blue frame around the text areas is not always there. Or maybe it's a regression related to WD 2021R2 release?
- In content cloud, it could be helpful if we could be warned for documents (pdf , video) published but in 0 playlist
- It seems that the Adopt platform is not very stable. For Trails for example, the blue frame around the text areas is not always there. Or maybe it's a regression related to WD 2021R2 release?
What problems is the product solving and how is that benefiting you?
- Smart pages for news announcement
- Split-screen for document availability
- Trails for some complex processes
- Split-screen for document availability
- Trails for some complex processes
Indispensable
What do you like best about the product?
Really helped during a time when we were 100% remote and training wasn't easy. We now have the full workforce up to speed with our ERP
What do you dislike about the product?
Nothing to mention. The support is great
What problems is the product solving and how is that benefiting you?
When we onboarded newbies remotely it really helped them get up to speed with Salesforce and allowed managers to monitor KPIs closely
How we removed PDF manual completely
What do you like best about the product?
The customer support is very responsive. It's easy to use and the implementation was also very very fast.
What do you dislike about the product?
Sometimes there are styling issues, but with the customer support, we also figure it out.
What problems is the product solving and how is that benefiting you?
We are transforming the PDF manual into interactive guidance.
Good Analytical tool with vast options
What do you like best about the product?
Nexthink tool captures every event and from that, we can prepare good amount of trends
What do you dislike about the product?
1. Nexthink should support Android devices
2. It should, by default, store 90 days of data, so it will be good to pull out data for analysis purpose
2. It should, by default, store 90 days of data, so it will be good to pull out data for analysis purpose
What problems is the product solving and how is that benefiting you?
1. Devices that are not performing well and their reasons
2. Certain automationw
2. Certain automationw
Very effective and would highly recommend it
What do you like best about the product?
Remote actions and Campaign feature which reduces the manual efforts
What do you dislike about the product?
Integration with ITSM tool is complicated or not clear
What problems is the product solving and how is that benefiting you?
Broadcasting messages, Device Performance issues
Nexthink helps in proactive monitoring and providing solutions by identifying the root cause.
What do you like best about the product?
It has option to drill down to identify the root cause for any issue. It gives real time data.
What do you dislike about the product?
We can identify the issues but to implement the solution have to depend on different team.
What problems is the product solving and how is that benefiting you?
BSOD issues, crash issues, High CPU utilization etc.
Innovative proactive Monitoring and Analysis Tool
What do you like best about the product?
- It shows in-depth activities of devices including executions and number of connections.
- We can analyze and get a hint of issues before they create a huge impact on infrastructure or end-user systems.
- We can fetch user/computer details from Nexthink, including their OS and hardware configuration.
- We can check what applications have been installed and at what time the installation occurred.
- Creating dashboards, metrics, categories, and services is a very easy process or task.
- We can analyze and get a hint of issues before they create a huge impact on infrastructure or end-user systems.
- We can fetch user/computer details from Nexthink, including their OS and hardware configuration.
- We can check what applications have been installed and at what time the installation occurred.
- Creating dashboards, metrics, categories, and services is a very easy process or task.
What do you dislike about the product?
-Sometimes Nexthink Finder crashes while creating categories or metrics.
-Apart from that, Nexthink is a handy tool.
-Apart from that, Nexthink is a handy tool.
What problems is the product solving and how is that benefiting you?
- Extended logon duration which improved logon time of users
- Failed connections
- Application crashes
- Working to improve network response time
- Failed connections
- Application crashes
- Working to improve network response time
Great addition to SAP SuccessFactors for user enhancement and insights
What do you like best about the product?
Tool Tips and the new analytics insights
What do you dislike about the product?
Cant set end dates to smart pages so have to manually deactivate them
What problems is the product solving and how is that benefiting you?
Supports HR in completing actions correctly by using wilbur help as its easy to find and the user can access materials easily without going off page which encourages uptake
We can also see which users are viewing which pages and viewing which help materials which helps us assess the effectivness of comms and training - and identify potential holes in our processes
We can also see which users are viewing which pages and viewing which help materials which helps us assess the effectivness of comms and training - and identify potential holes in our processes
showing 111 - 120