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Galec workstation expert
What do you like best about the product?
Capabilities to use real-time metrics and get them into dashboards.but also the capabilities to collect on-demand data and remediate using Nexthink Act remote actions. Using Nexthink Engage, getting feedback from users will be useful as well.
What do you dislike about the product?
So far, nothink I dislike in Nexthink since very useful to my day-to-day job
What problems is the product solving and how is that benefiting you?
Collects real-time metrics from workstations and visually feeds them back into a dashboard for visibility. Nexthink allowed us to better understand the user experience, to detect various failures on both hardware and software, and also to improve the monitoring of the replacement of a tool or operating system. Taking advantage of the real-time analytical functions we can also identify threats, risks and suspicious behavior on the workstations.
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Windows hardware and security compliances
What do you like best about the product?
See the most greety process on all devices , see worth user UX very quickly and engage module that can monitor user feeling.
What do you dislike about the product?
Portal interface and widget limitation .
What problems is the product solving and how is that benefiting you?
Net: DNS&LDAP issues / Bad DFS&SMB redirection
Device : targetted hardware upgrading of worth user UX / Hardware compliance of Windows 10 specialy on 4Go RAM devices / Detect unexpected binary / Get some specials datas from remote action )
Device : targetted hardware upgrading of worth user UX / Hardware compliance of Windows 10 specialy on 4Go RAM devices / Detect unexpected binary / Get some specials datas from remote action )
Recommendations to others considering the product:
With this product you will be able to replace many others, but you have to think of Nexthink as a whole, so taking advice is not superfluous.
How Nexthink has become a main part of our IT backbone.
What do you like best about the product?
Nexthink is a truly robust and highly versatile tool. It is now being used by various departments such as support, integration, SOC, and project managers. Nexthink has allowed us to significantly reduce the number of tickets by automating repetitive actions. With Flow, one of the latest features, an orchestrator, we can take proactive measures by directly creating tickets in ServiceNow when an alert is detected. Additionally, numerous APIs and webhooks are available, making it easy to integrate Nexthink with other components of the IT infrastructure.
What do you dislike about the product?
As the product continually evolves, improving and fixing its flaws, it becomes increasingly challenging to find any.
What problems is the product solving and how is that benefiting you?
Nexthink has allowed us to significantly reduce the number of tickets for repetitive tasks by automating checks and verifications.
We can easily determine who is using a software or service, which is particularly useful when it comes to subscription period renewals.
We have metrics on software usage, allowing us to counter arguments from individuals claiming, "I need this software."
We can monitor software deployment in real-time, which is much simpler compared to using SCCM.
Engage enables us to communicate urgent messages to users.
Additionally, we can generate compliance reports and audits that assist with various certifications such as 27001,
among many other capabilities.
We can easily determine who is using a software or service, which is particularly useful when it comes to subscription period renewals.
We have metrics on software usage, allowing us to counter arguments from individuals claiming, "I need this software."
We can monitor software deployment in real-time, which is much simpler compared to using SCCM.
Engage enables us to communicate urgent messages to users.
Additionally, we can generate compliance reports and audits that assist with various certifications such as 27001,
among many other capabilities.
Nexthink is very usefull and powerfull.
What do you like best about the product?
The platform is constantly evolving with new functionalities. They really listen to their customers and provide quality support.
The new free access web portal with community, library, course, faq, support thinks and everything is very simple and clear to use.
The new free access web portal with community, library, course, faq, support thinks and everything is very simple and clear to use.
What do you dislike about the product?
There is a lot of features but it is not always easy to master them all or integrate them all within the company. But it's not a really "Nexthink" problem.
A little disappointed think is that we are actually running Windows 8.1 on our end user systems and most of the new features are not compatible with this OS (Act scripts, WMware Horizon metrics,...).
We plan to move to Windows 10 but these feature could have been usefull to help us for the migration.
A little disappointed think is that we are actually running Windows 8.1 on our end user systems and most of the new features are not compatible with this OS (Act scripts, WMware Horizon metrics,...).
We plan to move to Windows 10 but these feature could have been usefull to help us for the migration.
What problems is the product solving and how is that benefiting you?
End users problems including applications problems, network, security and general feeling all around their work environment.
We also provide dashboards to different teams (security, business, directors...) with full of information about their systems, for patching state of the systems and many other things.
With the "office worker" actual situation, we also be able to provide metric about the infrastructure efficiency.
We also provide dashboards to different teams (security, business, directors...) with full of information about their systems, for patching state of the systems and many other things.
With the "office worker" actual situation, we also be able to provide metric about the infrastructure efficiency.
Recommendations to others considering the product:
If you try it, you will buy it.
Reality of user experience
What do you like best about the product?
This solution is easy to deploy with immediate results
What do you dislike about the product?
You need to be often connecter to be on top to exploit solution
What problems is the product solving and how is that benefiting you?
Several problem : easy to see some alerts on one part of all laptops for example
Nexthink - "Information Technology EDR"
What do you like best about the product?
I call Nexthink the "EDR" for IT Departments because it give you full visibility on each end user's system and proactively let you know when a user is experiencing issues based on the various applications they use daily.
What do you dislike about the product?
I haven't seen any yet, this is a solution every organization should have
What problems is the product solving and how is that benefiting you?
Full visibility to end users system, what applications they are accessing, what issues are impacting these applications that might be affecting the end user's productivity and much more.
The use cases are numerous
The use cases are numerous
Recommendations to others considering the product:
If you are looking for the next cutting edge IT solution, kindly take a look at Nexthink. That's all i can say and you will be amazed at the power of this tool.
Great product for improving the end user IT experience.
What do you like best about the product?
Real time monitoring and remediation with script on device
Detailed overview on "what's going on" each single device
Make your own overview of devices infrastructure, web dashboards customizations
Any attribute obtained via PSH script can be queried into DB and projected on graphs, tables etc. - worked with
Event and inventory data correlation and in detail investigations
User interaction via pop-up and following remediation
Product support when support case is raised - always swift and helpful, very professional services.
Detailed overview on "what's going on" each single device
Make your own overview of devices infrastructure, web dashboards customizations
Any attribute obtained via PSH script can be queried into DB and projected on graphs, tables etc. - worked with
Event and inventory data correlation and in detail investigations
User interaction via pop-up and following remediation
Product support when support case is raised - always swift and helpful, very professional services.
What do you dislike about the product?
In-depth configuration and usage like possible in SCCM (specific time execution, PSH module to completely work with DB etc.)
Full customization of platform - appliance system with limited configuration.
Technical limitations in number of remote actions, categories items, campaigns for users etc. (rare cases but still)
Full customization of platform - appliance system with limited configuration.
Technical limitations in number of remote actions, categories items, campaigns for users etc. (rare cases but still)
What problems is the product solving and how is that benefiting you?
As service provider, wide are of SD related work, devices and infra fixing
Investigation and fixing of customer slowness of devices, long logon times, geo-location or department-location investigations etc.
Reporting for customers with environment findings, recommendations and possible improvements
Investigation and fixing of customer slowness of devices, long logon times, geo-location or department-location investigations etc.
Reporting for customers with environment findings, recommendations and possible improvements
Recommendations to others considering the product:
As infra admin with Windows Server and SCCM background, Nexthink is easy to implement and setup.
I would recommend to any company that is interested in user experience and improving the visibility and increase resolution of deployed workstations infrastructure. Great tool as SD main source of what's going on user device even before user start noticing something is wrong and calling the lines.
I would recommend to any company that is interested in user experience and improving the visibility and increase resolution of deployed workstations infrastructure. Great tool as SD main source of what's going on user device even before user start noticing something is wrong and calling the lines.
We are excited to partner with Nexthink and revolutionize our internal Digital Experience.
What do you like best about the product?
Nexthink gives you complete visibility into our landscape.
What do you dislike about the product?
Data Enricher - Needs to be integrated with Azure
What problems is the product solving and how is that benefiting you?
We will continue build up environment and realize use cases in 2021.
Recommendations to others considering the product:
Validate the Business case and get Leadership Buy IN
Recommendations
What do you like best about the product?
Desktop discovery and software distribution
What do you dislike about the product?
Cover only windows operating system and not covered other os such linux
What problems is the product solving and how is that benefiting you?
Evaluation of windows utilization
Recommendations to others considering the product:
Covering all operating systems
Great experience with the product.
What do you like best about the product?
Product capabilities, new features and customer voice.
What do you dislike about the product?
Technical skills or requirements to implement some new features.
What problems is the product solving and how is that benefiting you?
Solve users daily problems, improve IT services.
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