Nexthink Infinity Platform
NEXTHINK FRANCEExternal reviews
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Nexthink Product Experience
What do you like best about the product?
The visibility and agility of the product is a complete game changer for monitoring, digital and user experience, and even incident and problem/sev work.
What do you dislike about the product?
The data retention and NQL queries should be more robust. Would like to be able to run RAs more or less frequently than current constraints based on use case.
What problems is the product solving and how is that benefiting you?
Many problems.
Self healing and automation for common issues that the user never even knows are occurring.
Self service opportunies for less common situations -- now working to embed into a chatbot and KB system.
Monitoring and visiblity for major and critical services and apps.
Remediation of issues both sev and minor; both app and system; both network and security.
If you can powershell it, NXT can do it.
Self healing and automation for common issues that the user never even knows are occurring.
Self service opportunies for less common situations -- now working to embed into a chatbot and KB system.
Monitoring and visiblity for major and critical services and apps.
Remediation of issues both sev and minor; both app and system; both network and security.
If you can powershell it, NXT can do it.
Really helpful finder for instant lookup in environment
What do you like best about the product?
With nexthink finder, we are able to find multiple details and run investigations in the environment
What do you dislike about the product?
Sometimes deep diving is bit difficult, for L1 personnel
What problems is the product solving and how is that benefiting you?
Nexthink is helping us to easily produce reports regarding our assets in the environment
Nexthink Infinity is easy to operate, has a simple user interface (All-In-One), and offers great integration capabilities.
What do you like best about the product?
- Ease of operation.
- Ease of implementation.
- Single web interface (All in one).
- Benchmark data is amazing.
- Dashboards are interactive in terms of filters.
- Ease of integration.
- Ease of implementation.
- Single web interface (All in one).
- Benchmark data is amazing.
- Dashboards are interactive in terms of filters.
- Ease of integration.
What do you dislike about the product?
Limited features in Webhooks' Payload and alerts
What problems is the product solving and how is that benefiting you?
- Obtaining insights into the main issues in IT.
- Benchmarking to determine the most stable versions for the applications.
- Translating "lost hours per week" from issues occurring at the endpoint.
- Benchmarking to determine the most stable versions for the applications.
- Translating "lost hours per week" from issues occurring at the endpoint.
Best Automation and Dex software
What do you like best about the product?
Insightfull dashboards and very helpful overview on environment.
What do you dislike about the product?
Not very helpfull in patching and patching remediation.
What problems is the product solving and how is that benefiting you?
Resolving big issues across the enviromnet.
Be Proactive with Nexthink
What do you like best about the product?
Proactively finding out the ongoing opportunity areas and presenting through live dashboards.
What do you dislike about the product?
As of now there is nothing about Nexthink which i dislike!
What problems is the product solving and how is that benefiting you?
It's helping us monitoring Overall Compliance and device security, Network related info, Applications performance and Licenses utilization.
Nexthink is a very useful tool for companies especially on the IT side.
What do you like best about the product?
Frequency of Use
Ease of Implementation
Customer Support
Ease of Use
Ease of Implementation
Customer Support
Ease of Use
What do you dislike about the product?
Number of Features and
Ease of Integration
Ease of Integration
What problems is the product solving and how is that benefiting you?
Nexthink is a very useful tool for companies especially on the IT side, thanks to it we can find out all the end point and end user information. We can also launch remediation campaigns and campaigns to inform or receive information from the users.
Good discovery
What do you like best about the product?
The mindset of the company. The possibility to more efficient
What do you dislike about the product?
Maybe there is to many modules and we need to have one dedicated IT to manage it
What problems is the product solving and how is that benefiting you?
For the moment we use Nexthink just to see information on computers not really to troubleshoot
NexThink - An Innovative Monitoring tool rising to shape many future
What do you like best about the product?
The best things about NexThink tool are the user friendly interface, adaptivity to the latest technologies and features, realtime support from the product and cloud team, ease of deployment, configuration and usage, integration with different tools, etc.
What do you dislike about the product?
One backwardness of NexThink i could say is the errors seen in the web portal sometimes like " error loading data, contact your admnistrator" even though there is plenty of strong data connection.
What problems is the product solving and how is that benefiting you?
NexThink proactively helps to identify many issue related to hardware, softwares, applications, network, and many other issues and enhancements in the environment. As depicted by the name itself " Digital Experience Monitoring" tool, NexThink really helps to resolve the issues and improves user experience and productivity even before the end user is aware of. NexThink also helps to reduce the efforts of differents teams/towers by automating many tasks.
Nexthink Review
What do you like best about the product?
Ease of deployment
Intuitive investigations
Better decision making
Frequent iterative development
Intuitive investigations
Better decision making
Frequent iterative development
What do you dislike about the product?
Some integration issues with moveworks
Some basic features require additional licenses/cost
Some basic features require additional licenses/cost
What problems is the product solving and how is that benefiting you?
Allows us to view our employee DEX score at a glance
Impact assessment of ongoing issues
Real-time alerting
Impact assessment of ongoing issues
Real-time alerting
Simple informative information
What do you like best about the product?
Simple to use interface
Good information on individual users \ devices
Good clear information on what is going on across the estate
Simple to use automation on clients - user initiated and automatic
Good information on individual users \ devices
Good clear information on what is going on across the estate
Simple to use automation on clients - user initiated and automatic
What do you dislike about the product?
Finder was quite resource intensive and could be slow to use - the move to the web interface has been good and improved this
What problems is the product solving and how is that benefiting you?
Managing client devices in a hybrid working model - lots more moving parts. Nexthink has helped by collating the information the support teams need to proactively \ reactively manage the estate
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