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Tines

Tines | 1

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External reviews

209 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

Tines helps me to automate the spam analysis

  • December 27, 2022
  • Review provided by G2

What do you like best about the product?
Deploy beautiful web interfaces where analysts can submit files and then analyze them using the customized workflows that help me to extract IoC.
What do you dislike about the product?
The platform does not have enough documentation about the use of tags like for, if, if else, loop, etc. I'd like their platform provides me with more information.
What problems is the product solving and how is that benefiting you?
Phishing emails analysis.


    Information Technology and Services

Amazing "story" (playbook) builder!

  • December 22, 2022
  • Review provided by G2

What do you like best about the product?
From being a senior engineer on the world's first SOAR, to using and demoing at least 8 other SOAR platforms, I have been around the SOAR block. One thing I can say with absolute certainty is that the story (playbook) building and debugging capability of Tines is unmatched. It is is so intuitive and easy to use, it actually draws you in and makes you want to spend more time in the platform. Beyond the ease of building, the story testing/debugging features are amazing! Tines allows you to run any individual task/action by itself, as a complete story, or even starting in the middle of a story. EG: in the middle of a story, you already sent an API request to VirusTotal and have successful response. You can re-emit that response JSON and run the rest of the story without needing to make the API call or run the previous steps in the story.

Beyond the product itself, the team we work with have been incredibly supportive and responsive. Even in our evaluation period, Tines delivered a feature we requested in less than a week.
What do you dislike about the product?
My biggest complaint so far is the missing ability to write custom code for those niche edge cases that can't be solved out of the box (typically Python in the competitiors from other vendors).
What problems is the product solving and how is that benefiting you?
Tines makes it incredibly easy to solve repetitive tasks by automating them away. By automating as any manual processes as possible, our engineers and incident responders are freed up to do more challenging, meaningful, and/or interesting work.


    Grant C.

Automate boring security so you can do the fun stuff

  • December 22, 2022
  • Review verified by G2

What do you like best about the product?
Simplicity. Tines breaks down all the functions you need into seven blocks. it sounds restricting, but I have not come across anything that I haven't been able to solve quickly with the options available.
Keeping low code automation simple means it's incredibly quick to learn and get value out of immediately.
What do you dislike about the product?
Other platforms like XSOAR or Siemplfy contain built in integrations with a wide range of security tools that can save you time rather than reading through pages of API docs. However, this is a minor complaint as tines do make it very easy to make API calls.
What problems is the product solving and how is that benefiting you?
As a cyber security content creator, I get sent many phishing emails. Tines allows me to quickly process these emails and check if any attachments are safe ahead of time.


    Food Production

Tines is a Powerful tool !

  • December 21, 2022
  • Review provided by G2

What do you like best about the product?
Easy to customize any API call;
Decrease the automation delivery time considerably.
Simple to onboard new users;
They have a fantastic engineering team;
The "no code" is real! I replaced several lines of code with some blocks in Tines.
What do you dislike about the product?
To be honest, all points that I listed to them as suggestion or concern was covered in a short period.
What problems is the product solving and how is that benefiting you?
Tines reduced the time we spent developing and brought a simple way to approach automation request


    John L.

Tines makes complicated automations / stories easy to design / deploy.

  • December 13, 2022
  • Review verified by G2

What do you like best about the product?
The GUI is straightforward and focused on providing the most efficient & quick way to design/deploy a story.
The out of the box stories are really good and cover a lot of the common usecases.
What do you dislike about the product?
Managing the context of the story, debugging and running tests should be easier, stories should be integrated with Github so that you can back up and also write/adjust stories as Code.
What problems is the product solving and how is that benefiting you?
Most of the informative tasks, such as alert delivery, alert context enrichment, user interactions (replaces SOC tier 1) and automatic workflows for investigating incidents.


    Computer & Network Security

Tines is really easy to use SOAR

  • December 13, 2022
  • Review provided by G2

What do you like best about the product?
No code needs to be written when creating a story.
Supports various systems.
One JSON with all the data from the story it's great.
I have tried various competitors, and Tines is the best so far.
What do you dislike about the product?
You cannot drag JSON variables from previous data straight to another story point.
When creating a story, the data should always be displayed in a pane, then you will be able to use the relevant key for next story points.
What problems is the product solving and how is that benefiting you?
Security automation.
It saves time on almost all of our daily tasks, which is impressive.
Now we can deal more with engineering and less with analysis tasks.
It should improve production soon.


    Information Technology and Services

Customised automation

  • December 12, 2022
  • Review verified by G2

What do you like best about the product?
Prior to Tines, I've used a couple of tools for automation, but most of them require the integration of tools to be supported. With Tines, I can automate processes that I struggled with before.
What do you dislike about the product?
It has a steep learning curve for new users. It can get frustrating to figure things out in the beginning.
What problems is the product solving and how is that benefiting you?
Tines allows me to customise my automations to a granular level.


    Matthew W.

SOAR your way to security response

  • December 07, 2022
  • Review verified by G2

What do you like best about the product?
Tines is easy to use and comes with many (useful) pre-configured templates to use. Tines enables fast development of SOAR pipelines and frees up time to focus on getting up and running with SOAR, rather than learning complex integrations, coding and endless testing to make playbooks a reality.
What do you dislike about the product?
I love that there are 3 playbooks available for FREE in the Community edition and hope that these stay as they are for now - this is a great way to enable smaller companies to demonstrate the power of Tines first to drive adoption and help with business cases - there is talk of this maybe changing to 1 playbook for the Community edition which would be a shame.
What problems is the product solving and how is that benefiting you?
Tines enables us to scale our security operations and reduce time to response, which is critical for a smaller security team and as we scale our team in the future it will allow us to focus on proactive security operations rather than reactive fire-fighting.


    Rick B.

Tines Awesomeness of Automation

  • December 07, 2022
  • Review verified by G2

What do you like best about the product?
We are still in the reviewing phase of Tines, however we have attended few bootcamps, and did one separate demo session with Tines team and it was fabulous. It amaze me how much we can do to automate complex stuff without or little coding. Though I am not a coder and with Tines don't need to be a coder to automate the stuff I am looking for.
What do you dislike about the product?
For some complex automation part, it requires to add some variables within the code part - if you are completely naive with the coding, might give you little bit hard time but they have Actions templates which can definitely help you out to figure things out of it.. Nothing much to dislike for now..
What problems is the product solving and how is that benefiting you?
We are looking for our EDR solution since we are MSSP, and its going to help us TON!!! Automating EDR alerting, enrichment of the alerts, domains, SHA/HASH values, URLs much more.. The best part is, I can integrate it with all the tools we are using in our company which is easily compatible with Tines.. Thats what I love it!!


    Eric P.

Pain free automation

  • December 04, 2022
  • Review verified by G2

What do you like best about the product?
Tines is an easy to use platform for creating SOAR workflows. Out of the box it includes a huge number of pre-existing integrations for the most popular solutions for each space in InfoSec. Creating additional integrations is very straight forward, and even if a pre-existing solution for any particular integration doesn't exist, modifying a solution for a similar service is quick and easy. I found Tines while getting frustrated at attempting to automate some API calls, and it's changed my workflow in just a few days. 10/10
What do you dislike about the product?
"No Code" may not be the right way to look at this product. Nothing will ever work on the first try, and if you can't edit the events from the code, it's unlikely you'll be able to get the events working as expected. I believe "Low-code" would be most appropriate
What problems is the product solving and how is that benefiting you?
Tines is allowing our small Information Security team to get automation built out, in a manner normally reserved for a team with a dedicated employee working on SOAR. Just a little time, here and there, is all Tines requires of us.