Tines
TinesExternal reviews
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Tines:A Game-Changer for Security Automation with Cutting-Edge AI
What do you like best about the product?
Tines is a powerhouse for security automation. We use it to bridge Microsoft Graph with threat intel sources like VirusTotal and AbuseIPDB for automated alerting. The UI/UX is incredibly polished, making it one of the most user-friendly no-code/low-code tools I’ve worked with.
What do you dislike about the product?
There is room for improvement in the AI formula assistant, as it doesn't always hit the mark. The Story Copilot could also use some polishing to iron out small bugs. I'm looking forward to more advanced AI features, specifically a RAG implementation for the Agent action.
What problems is the product solving and how is that benefiting you?
Tines bridges the gap between our security tools, automating the flow of data and the generation of alerts. Using the AI Agent to handle report analysis has been a major productivity booster for our team
Flexible, Scalable Automation with an Intuitive Visual Workflow Builder
What do you like best about the product?
Tines provides a highly flexible and scalable automation platform that allows us to build complex workflows with ease. The no-code/low-code approach makes it accessible while still offering deep customization for advanced use cases. It integrates well with multiple security tools and helps reduce manual effort in incident response. The visual workflow builder is intuitive and makes troubleshooting and monitoring very efficient.
What do you dislike about the product?
While Tines is powerful, the initial learning curve can be slightly steep for new users who are not familiar with automation or APIs. Some advanced configurations require a good understanding of JSON and logic handling. Additionally, debugging complex workflows can sometimes be time-consuming, and more built-in templates could improve the onboarding experience.
What problems is the product solving and how is that benefiting you?
Tines helps automate repetitive security tasks such as alert triaging, enrichment, and incident response workflows. This significantly reduces manual workload and response time, allowing the team to focus on higher-priority security investigations. It also improves consistency and accuracy in handling alerts across different security tools, enhancing overall operational efficiency.
Streamlines Security Workflows, Slight Learning Curve
What do you like best about the product?
I use Tines mainly to automate repetitive security and IT workflows, which saves a lot of manual effort and helps keep things consistent without writing too much code. It's especially handy once you get the hang of it. I really like the drag-and-drop interface; it's quite intuitive and makes it easy to quickly build and tweak workflows without depending on developers, saving a lot of time. Additionally, Tines' ability to integrate with different tools in one place stands out for me. It ties everything together so alerts, communication, and ticket updates all happen automatically without much manual follow-up. This integration capability is very practical for day-to-day work, making handling incidents much faster and more organized. It also scaled quite well when our company had around 400–500 people, handling our workflows smoothly without any major performance issues, even with multiple teams using it. I'd rate it a 9 out of 10 because it’s a solid tool for automation and significantly improves efficiency, especially for security and IT workflows.
What do you dislike about the product?
One thing I feel could improve is the learning curve in the beginning—it’s not super intuitive when you’re just starting out. Also, debugging workflows can sometimes be a bit confusing, especially when something breaks in between steps.
What problems is the product solving and how is that benefiting you?
I use Tines to automate repetitive security and IT workflows, cutting down manual effort and reducing human error. It makes handling incidents faster and more organized.
Simplifies Automation with Excellent Support
What do you like best about the product?
I use Tines in my organization for creating workflows and managing automations without manual intervention. I appreciate that Tines reduces SLA for users and minimizes errors in manual tasks like access revokes and task management for different integrated tools. I like the simple UI and find the documentation very easy to understand. The support offered by Tines is very good, and the integration with other tools is quite easy, making Tines well-integrated with other systems. The initial setup was quite easy, and handling complex tasks with support made the process simple.
What do you dislike about the product?
Tines is confusing around the workflow of complicated tasks and might get confusing sometimes, like when debugging large workflows. Also, Tines heavily relies on the APIs for the connected tools.
What problems is the product solving and how is that benefiting you?
I use Tines to create workflows, manage automations, and utilize RBAC without manual intervention. It reduces SLA and errors in tasks like access revoke, integrating easily with other tools.
Simple Yet Enterprise-Powerful Automation with Outstanding AI and Integrations
What do you like best about the product?
Tines has redefined how we approach automation by striking a rare balance between extreme simplicity and enterprise-grade power. Its ability to seamlessly orchestrate complex environments—connecting GCP, AWS, CrowdStrike, Splunk, and Qualys—has helped us turn manual, repetitive work into high-velocity workflows. Credential management and integrations are refreshingly intuitive, which keeps our focus on the logic of what we’re building rather than troubleshooting connectivity.
The AI integration layer in Tines is, frankly, the best implementation of SaaS AI I’ve encountered. It doesn’t feel like a superficial “feature add-on”; tools like Story Co-pilot and AI Agents act as genuine force multipliers. They help with formula generation and complex troubleshooting, letting us scale what we can deliver without increasing headcount. On top of that, the educational ecosystem—especially Tines University—made my transition from legacy tools like XSOAR remarkably fast and painless.
Overall, Tines remains simple yet powerful for automating repetitive tasks and connecting key tools like GCP, AWS, CrowdStrike, Splunk, and Qualys. The integrations are smooth, credential management is straightforward, and features like Story Co-pilot and AI Agents are especially useful when building or debugging workflows. It’s quick to learn with Tines University, and both performance and support have been consistently reliable.
The AI integration layer in Tines is, frankly, the best implementation of SaaS AI I’ve encountered. It doesn’t feel like a superficial “feature add-on”; tools like Story Co-pilot and AI Agents act as genuine force multipliers. They help with formula generation and complex troubleshooting, letting us scale what we can deliver without increasing headcount. On top of that, the educational ecosystem—especially Tines University—made my transition from legacy tools like XSOAR remarkably fast and painless.
Overall, Tines remains simple yet powerful for automating repetitive tasks and connecting key tools like GCP, AWS, CrowdStrike, Splunk, and Qualys. The integrations are smooth, credential management is straightforward, and features like Story Co-pilot and AI Agents are especially useful when building or debugging workflows. It’s quick to learn with Tines University, and both performance and support have been consistently reliable.
What do you dislike about the product?
While the platform is industry-leading, there’s still room to grow in visual management. As workflows become more complex, a built-in architecture view or a high-level visual flow diagram would be invaluable for backtracing logic, auditing, and debugging more intricate flows.
The AI features are genuine game-changers, but formula generation can occasionally require a second look to confirm accuracy. Some AI capabilities can also be inconsistent at times, and Story Co-pilot has a few minor bugs.
I’d also love to see the Forms and Records features receive a robustness update—both to eliminate minor latency and to expand their functional depth. Finally, while the AI Agent is powerful, deeper native integration for Retrieval-Augmented Generation would take context-aware automation to the next level.
The AI features are genuine game-changers, but formula generation can occasionally require a second look to confirm accuracy. Some AI capabilities can also be inconsistent at times, and Story Co-pilot has a few minor bugs.
I’d also love to see the Forms and Records features receive a robustness update—both to eliminate minor latency and to expand their functional depth. Finally, while the AI Agent is powerful, deeper native integration for Retrieval-Augmented Generation would take context-aware automation to the next level.
What problems is the product solving and how is that benefiting you?
Optimized Vulnerability Management:
Tines has transformed our vulnerability response from reactive to proactive. By using pre-built workflows and connecting our security stack, we’ve drastically reduced time to remediate. In vulnerability management, every minute counts, and Tines helps ensure we aren’t overwhelmed by data volume by automating validation and the ticketing process.
Sophisticated AI Orchestration:
We use Tines as a secure AI interaction layer that lets us incorporate AI into everyday work—such as automated phishing response, intelligent alert triage, and incident report generation—while still keeping a “human-in-the-loop” for critical approvals. Support for MCP (Model Context Protocol) servers and clients helps ensure our AI interactions stay aligned with organizational policies and governance.
Operational Efficiency & Trust:
Tines helps solve the “trust gap” in AI. Because the platform is stateless and tenant-scoped (with no training on our data), we feel confident using it for sensitive operations. It also bridges gaps between tools—for example, identifying discrepancies between WIZ and Splunk—so our security architecture stays synchronized, scalable, and less prone to errors.
Overall, Tines has helped us automate manual workflows, integrate multiple systems, and streamline reporting and alerting. It reduces manual effort, improves efficiency, and helps us quickly spot issues like mismatches between tools such as WIZ and Splunk.
Tines has transformed our vulnerability response from reactive to proactive. By using pre-built workflows and connecting our security stack, we’ve drastically reduced time to remediate. In vulnerability management, every minute counts, and Tines helps ensure we aren’t overwhelmed by data volume by automating validation and the ticketing process.
Sophisticated AI Orchestration:
We use Tines as a secure AI interaction layer that lets us incorporate AI into everyday work—such as automated phishing response, intelligent alert triage, and incident report generation—while still keeping a “human-in-the-loop” for critical approvals. Support for MCP (Model Context Protocol) servers and clients helps ensure our AI interactions stay aligned with organizational policies and governance.
Operational Efficiency & Trust:
Tines helps solve the “trust gap” in AI. Because the platform is stateless and tenant-scoped (with no training on our data), we feel confident using it for sensitive operations. It also bridges gaps between tools—for example, identifying discrepancies between WIZ and Splunk—so our security architecture stays synchronized, scalable, and less prone to errors.
Overall, Tines has helped us automate manual workflows, integrate multiple systems, and streamline reporting and alerting. It reduces manual effort, improves efficiency, and helps us quickly spot issues like mismatches between tools such as WIZ and Splunk.
Automation Powerhouse for Repetitive Tasks
What do you like best about the product?
I love how Tines automates the workflows in our environment, like pulling out reports from CrowdStrike and vulnerability management. It handles repetitive tasks such as validating compliance, scheduled reports, and queries. Supporting multiple business units is easier now, especially with the automation of account generation, which was previously a manual task.
What do you dislike about the product?
Nothing as of now
What problems is the product solving and how is that benefiting you?
I use Tines to automate repetitive tasks like validating compliance and scheduled reports, which saves me time and effort.
Simplifies Security Automation with Ease
What do you like best about the product?
I really appreciate Tines for its simple and interactive UI, which is very hands-on and easy to understand. The ability to do codeless automation is a standout feature for me. It allows anyone who's not familiar with coding to automate tasks easily using the stories created. The initial setup of Tines was very easy, which made the transition smooth. I switched to Tines from Xsoar mainly due to the UI and complexity issues with Xsoar.
What do you dislike about the product?
Sometimes the stories which are complex in nature can break. For example, when trying to fetch granular host data from ServiceNow via API, it can fail.
What problems is the product solving and how is that benefiting you?
I use Tines to reduce manual effort and automate security processes in our IAM reviews, closing security gaps and speeding up SLA times.
Seamless SOAR Automation with Intuitive UI
What do you like best about the product?
I like the co-pilot features, seamless integration, AI-powered tools, ease of use, and intuitive UI of Tines. The AI co-pilot and intuitive UI let me build complex IAM workflows like Okta triage in minutes via drag and drop. Tines offers seamless integration, helping me to integrate with over 400 apps and tools like CrowdStrike, keeping our stack unified and efficient. We switched from Zapier to Tines mainly because of its seamless integration with CrowdStrike and Okta. The initial setup was very easy, which I appreciate.
What do you dislike about the product?
Data limits and AI inconsistency.
What problems is the product solving and how is that benefiting you?
I use Tines for automating repetitive tasks, building complex IAM workflows quickly, and integrating with over 400 apps to keep our stack unified and efficient.
Empowers Automation with Ease, Slight Complexities in Workflow
What do you like best about the product?
I use Tines for automating tasks like access and life cycle management monitoring. I like how it reduces manual intervention, cuts down SLA for requesters, and improves traceability. Tines has a simple user interface and offers low code flexibility, which makes it easy for us to build workflows without heavy coding. It integrates easily with other tools, and we use it with solutions like CrowdStrike and AWS. The initial setup was very easy with clear documentation.
What do you dislike about the product?
Tines depends on incidents and sometimes can get complex. Troubleshooting large workflows becomes difficult despite the overall good visibility.
What problems is the product solving and how is that benefiting you?
I use Tines to automate tasks like access management and lifecycle monitoring, reducing manual intervention, lowering SLA for requesters, and improving traceability.
Effortless Automation with Tines
What do you like best about the product?
I find Tines incredibly helpful for automating my day-to-day repetitive tasks, as it's very easy to use. I really like the no code/low code functionality, making it accessible even for those without coding experience. It's great that Tines allows easy integration across all tools and offers strong automation for real-world use cases. I appreciate its scalability and reusability, which are essential for our operations. The initial setup was smooth and user-friendly, which made the transition easy.
What do you dislike about the product?
If we can improve on the learning curve and workflow that will be good.
What problems is the product solving and how is that benefiting you?
I use Tines to automate repetitive tasks, solving too much manual work and slow, inconsistent processes. It's easy to use, even for those without coding experience.
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