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First time using a SOAR tool
What do you like best about the product?
The ease of use. It feels natural to create stories.
What do you dislike about the product?
Nothing so far, everything has been really easy and good.
What problems is the product solving and how is that benefiting you?
It will automate a few manual processes and saves us some precious time
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Tines - No Code Automation for the modern security team
What do you like best about the product?
The best thing about Tines is its ease of use. I have used many Low Code No Code solutions on the market (Zapier, Make.com, etc), but they all fall short in terms of usability against Tines, especially for Security Teams.
What do you dislike about the product?
I've yet to encounter any issues with Tines at this time. Assuming that I do run into problems, I expect they will be solved quickly, our account team has been super responsive from start to finish (purchasing to implementation).
What problems is the product solving and how is that benefiting you?
Tines has helped my startup to reduce its security operational costs (in terms of operational time spent and SaaS licensing) by a significant amount. With Tines story automation we were able to reduce the amount of time spent onboarding and offboarding employees by 83%. Additionally, we have utilized Tines to help control our SaaS licensing costs significantly by utilizing stories to ensure that licenses are properly removed from inactive employees.
I have worked on tines and its a great experience.Its easy to use and very convenient.
What do you like best about the product?
All actions are great in tine but HTTP action is the best part of tines.
What do you dislike about the product?
If there would be some option to take user from input that would be great.
What problems is the product solving and how is that benefiting you?
Its easy to send http request and fetch the details of the app. Its time saving and convenient.
Very Supportive
What do you like best about the product?
There is great, precise and fast support. All submitted questions are deeply answered and easy to understand.
What do you dislike about the product?
I think everything about the solution is great. I haven't seen anything negative.
What problems is the product solving and how is that benefiting you?
It allows me establishing a communication between an email server and thehive.
The best SOAR tool for startup company
What do you like best about the product?
- Their business model and pricing model
What do you dislike about the product?
I think Tines need to add more templates
What problems is the product solving and how is that benefiting you?
Startup-based companies sometimes need experimental ways to build SOC and SOAR from small steps. Tines' business model can support co-growth with startup companies. It's very innovative and solves my company's problems.
A flexible and simple automation solution.
What do you like best about the product?
I like that it has a large variety of prebuilt templates for integration with other tools or systems. Additionallyy, if the template doesn't already exist, it is easy to add new ones.
What do you dislike about the product?
I have missed the possibility of adding logic to the connections between actions. Since the logic is contained inside the actions, sometimes the same conditional needs to be repeated in several action nodes.
What problems is the product solving and how is that benefiting you?
Like with many automation solutions, Tines is helping us reduce the time that our analysts need to dedicate to tasks with no added value. A benefit particular to Tines is that the web-oriented structure of the stories makes it simple for partial solutions to be added as buttons in other portals or dashboards.
A great no-code automation platform!
What do you like best about the product?
Tines gives users the ability to automate their security operations in an easy (no code or low-code) way, without having to spend hours going through API docs. It's easy to get started and test the platform without having to talk to a salesperson or enter credit card details.
What do you dislike about the product?
I don't think I ever run into any questions that would not be answered in the community Slack or via Intercom quickly. Nothing comes to mind in this section - while no product is perfect all the time, Tines team is very receptive to feedback and very supportive.
What problems is the product solving and how is that benefiting you?
Tines gives the ability to automate security workflows and eliminate manual, redundant tasks - thereby saving time, and allowing people to focus on high-value work.
Love automation with Tines
What do you like best about the product?
ability to very easily interact with APIs and webhooks and JSON responses.
What do you dislike about the product?
The documentation is not as detailed as I would like. There should be more liquid samples of different scenarios.
What problems is the product solving and how is that benefiting you?
Automation between systems and bandwidth for small team.
Nice Platform
What do you like best about the product?
The easiness of creating different actions. The HTTP request action is something that I liked the most.
What do you dislike about the product?
I think the downside is that for one group we can create only one story (maybe we can create more, but I am not aware of the process).
What problems is the product solving and how is that benefiting you?
For a developer, the HTTP Action is very useful as the edge cases and other stuff regarding API calls are handled by default.
Love the interface
What do you like best about the product?
still in the learning stage, but impressed with the cool features and how easy integration is.
What do you dislike about the product?
Errors could be more informative. It would also help if Tines could point out where exactly the mistake's happening in the story.
What problems is the product solving and how is that benefiting you?
Helps to manage security monitoring and take action on it. if deployed fully, it could help in integrating all the steps and reduce effort for our security engineers.
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