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Tines

Tines | 1

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External reviews

209 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Computer & Network Security

Creating any type of automation I can imagine to ease my daily work

  • November 08, 2023
  • Review verified by G2

What do you like best about the product?
It is complex but once it gets going, I can create automations that make my teams lives easier.
What do you dislike about the product?
I did manage to find multiple bug, they were reported and worked on surpizingly fast.
What problems is the product solving and how is that benefiting you?
It automates tasks that would take me 20 minutes per task, Automation is a blessing in my line of work.


    Computer & Network Security

Fantastically powerful, yet easy to access

  • November 07, 2023
  • Review verified by G2

What do you like best about the product?
This feels like a platform that is going places. The team are easy to speak to, happy to help you understand and learn how to automate workflows, and the tool itself is very powerful.

It has been about a day of effort to go from signing up to automating webhooks and complex API calls. Now Ive got the basics, I think theres an infinite pool of things I can automate!
What do you dislike about the product?
I'd love more pre-written Stories! The team are adding new Stories every day, so its great to see they are working on this.
What problems is the product solving and how is that benefiting you?
Tines is automating deduplicating, manual handling, and repetitive tasks at scale. I love it.


    Hritesh Sharad S.

Great task automation tool!

  • September 25, 2023
  • Review verified by G2

What do you like best about the product?
The UI is intuitive, and helps integrate apps seamlessly.
What do you dislike about the product?
Nothing as of now, but an updated vidoe tutorial might help as the UI has somewhat changed.
What problems is the product solving and how is that benefiting you?
integrating alerts from different platforms!


    Computer Software

So simple

  • September 22, 2023
  • Review verified by G2

What do you like best about the product?
Tines is incredibly easy to pickup, and something that is a joy to use. Setup is incredibly easy, as it's provisioned as SaaS. It is my go-to choice when talking about SOAR. As it stands, support (particularly from the training team) has been exceptional. I look forward to spending more with the platform.
What do you dislike about the product?
I do not have anything to dislike about Tines.
What problems is the product solving and how is that benefiting you?
Tines is helping to automate workflows within my SOC customers.


    Security and Investigations

Straightforward, secure design, good documentation

  • September 20, 2023
  • Review provided by G2

What do you like best about the product?
Building stories and workflows is very straightforward. Moreover, Tines seems to have some secure access foundations in place to remind users to keep a high security bar. The documentation is very clear and it is easy to obtain logs for things like HTTP requests, which really streamlines troubleshooting.
What do you dislike about the product?
Nothing at this moment. Everything has been workign well.
What problems is the product solving and how is that benefiting you?
Tines is helping centralise a lot of random scripts we have running across different sources, as well as enabling us to perform additional automation tasks that were previously too high investment to pursue due to our current resourcing.


    Dennis C.

Easy implementation and rapid deployment for anything with a public API

  • September 16, 2023
  • Review verified by G2

What do you like best about the product?
Tines has a tremendous value of templates and community support with a generous number of stories and run iterations for free. This allows valueable test and tune time to fully evaluate the capabilities. The enterprise edition has an equivalent "on premise" broker in the form of a container and there's an SDK
What do you dislike about the product?
I think Tines could provide some SMB list pricing in packages that can be purchased online along with perhaps the ability to more easily easily access documentation about the SDK and any "on premise" compute capabilities. It also does not have much runtime time out limits are a little low. Maybe this could change in the future where there's more customization of how you would like to utilize compute managed by them
What problems is the product solving and how is that benefiting you?
Easy to utilize enrichment and response needs for external facing API's that need data processing in different action flows. Soon I hope to create data focused and insider threat based use cases with it


    Consulting

Best automation toolset i have used

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
I am just starting to use Tines, but so far impressed with easy of use and flexibility that it gives. I like the built-in story library and templates, just drag and drop and chage to your prupose. I also like the tines university as well to self pace learning.
What do you dislike about the product?
With products that are not done in template/story the learning curve is same as other platforms, seems back to coding. It might be i have not learned enough as of yet.
What problems is the product solving and how is that benefiting you?
Speeding up and simplifing business operations in security and Networking. Basicly automaticing anything that is done more than once.


    Rishav S.

Great tool to automate daily workflows

  • September 13, 2023
  • Review verified by G2

What do you like best about the product?
The best thing is that we do not need to program for automating anything, We can just pull things we require and make a workflow to ease our daily work, Loved it.
What do you dislike about the product?
There is not much to dislike about it, But I still sometimes find it difficult to implement some workflows I need, But for that tines help team is always helpful.
What problems is the product solving and how is that benefiting you?
The best thing that has been solved for me using tines is automating the daily phishing spam reports, Tines really help in segregating what is relly important to focus on.


    Information Technology and Services

Best platform of the kind I've used

  • September 05, 2023
  • Review verified by G2

What do you like best about the product?
- excellent availability
- visualizer makes it easy to understand stories
- very powerful
- super flexible - haven't found anything it can't do yet
What do you dislike about the product?
- UI needs a bit of polishing, but nothing game-breaking
- Learning curve can be a bit steep, but support is top-notch so solutions are easy to find
What problems is the product solving and how is that benefiting you?
We've migrated to Tines from a hybrid model that used Okta Workflows and Workato.

Tines is by far the more powerful of the platforms, and it has allowed us to have all our automations in a single location. We struggled with platform limitations and availability for Workflows and Workato, but so far we have not reached the limit of what Tines can do.


    Jitendra B.

Streamlined Automation and Efficient Incident Response with Tines

  • September 05, 2023
  • Review verified by G2

What do you like best about the product?
Tines offers an intuitive and user-friendly interface for creating automation workflows. Even team members with limited coding experience can design powerful automation sequences, which is a significant plus for our cross-functional teams.
What do you dislike about the product?
Tines, while user-friendly, can have a learning curve, especially for users who are new to automation and orchestration tools. Creating complex automation workflows may require some time and training to fully master.
What problems is the product solving and how is that benefiting you?
Tines helps us automate and streamline our incident response processes. Instead of manually handling each alert and incident, we've automated repetitive tasks, allowing our security team to focus on more complex and critical tasks. This has significantly reduced response times to security incidents, helping us mitigate threats faster. Also, tines provide rich contextual information for each incident, pulling data from various sources. This feature has been invaluable in helping our analysts quickly assess the severity and impact of an incident, allowing for more informed decision-making.