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Advanced platform with flexible options
What do you like best about the product?
Having used other, similar open-source solutions in the past, the completness of Tines is great; especially if you set it off against the usability. With many products you get one or the other, but not both. Tines strikes a great balance between the two.
What do you dislike about the product?
There are some minor improvements I would like to see, such as being able to disconnect the name of an action and the output it produces. This would allow me to put a descriptive name on the action whilst not resulting in an output with a very long prefix/name.
What problems is the product solving and how is that benefiting you?
Security automation.
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Incredible SOAR and Company
What do you like best about the product?
The SOAR itself is incredibly easy to use. The logic based nature and the look of the UI makes it a breeze. It's so easy to setup and just go and it has become my full time role as the improvements to SOC efficiency has been noticeably measurable. On top of this, the sheer amount if templates in tines is mind-blowing.
What do you dislike about the product?
The only downsides we have found is that we are finding a few bugs here and there as quite a large user, however, the tines team have managed to fix all of our issues and bugs within 24-48 hours.
What problems is the product solving and how is that benefiting you?
SOC first line response is now mostly done via smart automation in tines. This has dramatically freed up resource that used to spend time combing through copious amounts of false positives.
Working with tines
What do you like best about the product?
Being productive and aware of what's happening within my team is crucial for me as a Security Developer. Before, I would find myself doing the same set of tasks every day, which not only reduced my productivity but also required a large amount of time to finish. Here's where tines come in quite handy. You may create almost any system to assist you in automating any process you can think of with just 7 basic actions. The creation of a story to automate a task in one's or their team's workflow would be incredibly simple and natural, even for someone with practically no experience with coding. In my day-to-day job, if I'm working on an automation and get stuck anywhere, I use their customer support service without hesitation. To be honest, I've never met another team that responds so promptly and sticks with you until your situation is resolved.
What do you dislike about the product?
In my time using tines I didn't encounter any aspects that I do not like or find unhelpfull.
What problems is the product solving and how is that benefiting you?
Tines increases productivity across the board and lets us concentrate on more important things than repeating tasks.
Simpler but more flexible than the rest of the market
What do you like best about the product?
Non-engineers who've struggled to use other automation platforms have been able to pick up Tines easily. The dev/support team have been quick to answer questions and even make fixes/changes where we've asked for it.
What do you dislike about the product?
Some of the features don't seem fully fleshed out yet, but this is quickly changing.
What problems is the product solving and how is that benefiting you?
Tines is replacing our existing SOAR platform (XSOAR from Palo Alto), enriching or resolving raised alerts.
Tines is a game changer for every fast-paced company
What do you like best about the product?
Tines really helps speed up all the processes that have clear steps by implementing automations. Also, having the chance to also work with external APIs is of huge importance as multiple feeds can help enrich the process a lot. Also, customer support seems to be very responsive.
What do you dislike about the product?
Sometimes having to implement flows with loops may be a bit complicated and there should be more mechanism that should adress the methods that should interact with those loops.
What problems is the product solving and how is that benefiting you?
We automate multiple processes which in the past took a lot of time and human effort. Also we enrich those processes with external information. Also, the connectivity with other applications is really amazing and the fact that the application also has that templates is of great use.
Creating any type of automation I can imagine to ease my daily work
What do you like best about the product?
It is complex but once it gets going, I can create automations that make my teams lives easier.
What do you dislike about the product?
I did manage to find multiple bug, they were reported and worked on surpizingly fast.
What problems is the product solving and how is that benefiting you?
It automates tasks that would take me 20 minutes per task, Automation is a blessing in my line of work.
Fantastically powerful, yet easy to access
What do you like best about the product?
This feels like a platform that is going places. The team are easy to speak to, happy to help you understand and learn how to automate workflows, and the tool itself is very powerful.
It has been about a day of effort to go from signing up to automating webhooks and complex API calls. Now Ive got the basics, I think theres an infinite pool of things I can automate!
It has been about a day of effort to go from signing up to automating webhooks and complex API calls. Now Ive got the basics, I think theres an infinite pool of things I can automate!
What do you dislike about the product?
I'd love more pre-written Stories! The team are adding new Stories every day, so its great to see they are working on this.
What problems is the product solving and how is that benefiting you?
Tines is automating deduplicating, manual handling, and repetitive tasks at scale. I love it.
Great task automation tool!
What do you like best about the product?
The UI is intuitive, and helps integrate apps seamlessly.
What do you dislike about the product?
Nothing as of now, but an updated vidoe tutorial might help as the UI has somewhat changed.
What problems is the product solving and how is that benefiting you?
integrating alerts from different platforms!
So simple
What do you like best about the product?
Tines is incredibly easy to pickup, and something that is a joy to use. Setup is incredibly easy, as it's provisioned as SaaS. It is my go-to choice when talking about SOAR. As it stands, support (particularly from the training team) has been exceptional. I look forward to spending more with the platform.
What do you dislike about the product?
I do not have anything to dislike about Tines.
What problems is the product solving and how is that benefiting you?
Tines is helping to automate workflows within my SOC customers.
Straightforward, secure design, good documentation
What do you like best about the product?
Building stories and workflows is very straightforward. Moreover, Tines seems to have some secure access foundations in place to remind users to keep a high security bar. The documentation is very clear and it is easy to obtain logs for things like HTTP requests, which really streamlines troubleshooting.
What do you dislike about the product?
Nothing at this moment. Everything has been workign well.
What problems is the product solving and how is that benefiting you?
Tines is helping centralise a lot of random scripts we have running across different sources, as well as enabling us to perform additional automation tasks that were previously too high investment to pursue due to our current resourcing.
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