Tines
TinesExternal reviews
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Easy and Fast integrations with Webhook and Email Sources
What do you like best about the product?
Tines allow for fast and easy configuration of workflows with options for delayed events and verbose logic control. Tines also provides templates and easy Import/Export of workflows.
What do you dislike about the product?
Unfortunately, Tines does not allow you to upload sample events or set additional parameters for use cases like Prod and Sandbox environments. Additionally, you can't run custom code like Javascript, all operations have to be in the workflow blocks.
What problems is the product solving and how is that benefiting you?
Tines provides automated workflows for permission authorization and account generation in several systems. Additionally, Tines receives alerts and communicates with employees through our corporate communication program.
Great Cloud Automation Product.
What do you like best about the product?
I like that while it's geared mostly towards security tools, you can also enhance it's value by adding non-security tools to the workflows. The pre-and-post sales support is also very accessible and agile.
What do you dislike about the product?
The UI makes it a bit difficult to find some features and functions. For instance, some places you're expected to scroll to access things, or right click, but those hints aren't strongly conveyed in the UI.
What problems is the product solving and how is that benefiting you?
We're using Tines for three main processes: onboarding, offboarding, and security data feed enrichment. It's helping us by reducing the manual, error-prone process by consuming and using data sources that are already validated and verified.
Awesome experience with tons of extensibility
What do you like best about the product?
I love the community-driven story library. Having pre-built stories using different technologies enables newcomers and existing customers to see what other problems the community is automating and evaluate if it adds value to their own deployment. Seeing how others, like me, have automated processes and workflows with the same technologies is great for ROI.
What do you dislike about the product?
In my experience, most security solutions have a ramp-up period that's required to get value out of the solution. While Tines has their story library, it can be challenging to configure complex stories to function fully. Though Tines has documentation and a basic set of training videos, I would have liked to have seen more content to help train non-developers. Like many companies, Sales Engineers can be used to bridge the gap in customer training.
What problems is the product solving and how is that benefiting you?
It's helping me save time and drive consistency with my team by automating manual processes or taking technical workflows and bringing them to other non-technical stakeholders to take action
All the fun of software engineering without low-level code debugging
What do you like best about the product?
The simplicity, ease, and speed at which I can prototype solutions/ automations.
What do you dislike about the product?
There are some subtle nuances when using their formulas/functions that aren't clearly documented/
What problems is the product solving and how is that benefiting you?
Tines allowed me to develop a workflow that automatically remediate MDM compliance issues with our asset fleet.
Tines provide easy automation with pain free coding
What do you like best about the product?
Tines is an easy tool with built-in templates that helps us create stories with little coding.It provides easy and simplified automation. It also enables SOC team to utilize SOAR capabilities without any depth knowledge on APIs. Ability to reuse parts of playbooks and share with other teams. The best part of Tines is that it integrates into any service that has an API.
What do you dislike about the product?
Nothing much to dislike for now. But for the complex automation part, we need to add some variables within the code part.In case if you have no idea for coding, it will create little confusion, but there are action templates that will help out to figure things.3 labs are available for free, I hope more labs will be added to get some more clarity on the tool.
What problems is the product solving and how is that benefiting you?
Tines is an easy-to-use platform for creating SOAR workflows.es automation very fast without any coding.It helps to build any logic or stories in a shorter period using action templates. It's suitable for SOC and also reduces the time for response.
Great Product - It's Like Having a Team of Security Engineers!
What do you like best about the product?
Easy, versatile, and cost-effective for automation of random security tasks.
What do you dislike about the product?
Some tasks can be hard to debug, like Google JWT auth.
What problems is the product solving and how is that benefiting you?
IR automation, Security alert flows, security data enrichment, and other random stuff.
Tines removes the need for us to have random serverless scripts or docker containers, all doing single focused tasks and ocaisinaly breaking.
Tines removes the need for us to have random serverless scripts or docker containers, all doing single focused tasks and ocaisinaly breaking.
Tines
What do you like best about the product?
Easy automation , clear view of stories, Quick action templates
What do you dislike about the product?
The trainer is not good; he is like a rapper and need to have some pre-defined videos
What problems is the product solving and how is that benefiting you?
90% is sloving my problems
Tines makes complicated automations / stories easy to design / deploy.
What do you like best about the product?
The GUI is straightforward and focused on providing the most efficient & quick way to design/deploy a story.
The out of the box stories are really good and cover a lot of the common usecases.
The out of the box stories are really good and cover a lot of the common usecases.
What do you dislike about the product?
Managing the context of the story, debugging and running tests should be easier, stories should be integrated with Github so that you can back up and also write/adjust stories as Code.
What problems is the product solving and how is that benefiting you?
Most of the informative tasks, such as alert delivery, alert context enrichment, user interactions (replaces SOC tier 1) and automatic workflows for investigating incidents.
Customised automation
What do you like best about the product?
Prior to Tines, I've used a couple of tools for automation, but most of them require the integration of tools to be supported. With Tines, I can automate processes that I struggled with before.
What do you dislike about the product?
It has a steep learning curve for new users. It can get frustrating to figure things out in the beginning.
What problems is the product solving and how is that benefiting you?
Tines allows me to customise my automations to a granular level.
Flexible platform, helpful support
What do you like best about the product?
While still new to the Tines platform, so far it has proven to be flexible enough to meet various use cases while at the same time not being overly burdensome to manage. Every time I've engaged with their support and sales engineers they've been extremely helpful and answered any questions we've had in-depth while walking us through exactly how to do that within the platform.
What do you dislike about the product?
It's still early as I'm new to the platform, but I'd like to see more items in their story library, but it's not a deal breaker today as they cover many of the common initial use cases.
What problems is the product solving and how is that benefiting you?
Reducing manual processes, enriching cases, and speeding up investigation times.
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