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Tines

Tines | 1

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External reviews

224 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Computer & Network Security

An easy to use quick to learn tool for automation.

  • July 06, 2023
  • Review verified by G2

What do you like best about the product?
The best part about using Tines is how easy it is to automate API usage.
What do you dislike about the product?
Because Tines is so simple it sometimes takes roundabout methods to automate more complicated tasks.
What problems is the product solving and how is that benefiting you?
Tines is able to help run the automation of several processes that previously were done with scripts.


    Nicolás O.

Best Automation Tool I've worked with

  • June 29, 2023
  • Review provided by G2

What do you like best about the product?
Its simplicity makes it easier for teams to achieve excellent results in the short term.
What do you dislike about the product?
You might encounter a slight learning curve, but you can master it within a few weeks.
What problems is the product solving and how is that benefiting you?
Tines is helping us to reduce work time. We are a small team with lots of everyday tasks we can reduce by automating and just getting info on the output.


    Financial Services

Tines will help you to optimise automation workflows!

  • June 28, 2023
  • Review verified by G2

What do you like best about the product?
Its a production-ready platform where you can build automation and go live without complex pipelines. You can visualise your workflow, engineer to your desired degree of granularity, and quickly enable, suspend, or re-route automation actions.
What do you dislike about the product?
The biggest hurdle to overcome was the shift in mindset from writing code as text in an IDE to using the GUI and connecting blocks of logic together.
Once this is accomplished though, the process becomes very efficient.
While on this learning curve I wondered if it would be possible to make a code based, textural interpretation of a story workflow so that the programmer might more easily understand what is happening.
What problems is the product solving and how is that benefiting you?
Tines helps to solve how we design automation and also how we are running these processes in production.
I find that I can build quicker in Tines and do not have to worry about pipelines and hosting infrastructure once the automation is built. I just publish the story.


    Financial Services

Good SOAR

  • June 27, 2023
  • Review verified by G2

What do you like best about the product?
How dynamic it is and the community in slack
What do you dislike about the product?
learning curve can be a bit difficult at first
What problems is the product solving and how is that benefiting you?
Automations in cybersecurity


    Security and Investigations

Tines was a very user-friendly and appropriately challenging software to use.

  • June 19, 2023
  • Review verified by G2

What do you like best about the product?
I like how simple the actions are and that with those 6, i can create a story
What do you dislike about the product?
I don't like that there aren't examples stories to learn from
What problems is the product solving and how is that benefiting you?
Tines is helping me create a ticket automation within my company


    Computer Software

Great platform for quickly developing scalable security automations

  • May 31, 2023
  • Review verified by G2

What do you like best about the product?
Tines has a very easy UI to navigate from a first time user. Having recently worked with new joiners who haven't used a SOAR platform before, they were all able to quickly grasp Tines concepts with relative ease and were able to build and maintain existing workflows we had developed.
What do you dislike about the product?
Change management in Tines is very tough. Ideally, having a "git" like concept in Tines would be amazing because in a large IR team, many people are making many changes and it becomes very difficult to keep track of changes that were made.

Reviewing changes in Tines isn't easy either because there is only one view which is quite small and only shows changes in a JSON format which isn't easy to read and get an understanding of when reviewing changes.
What problems is the product solving and how is that benefiting you?
Can rapidly build automations and workflows that would take 2 or 3 times as longer if we had to write actual code instead.


    Electrical/Electronic Manufacturing

Simplify and accelerate your automation workflow with Tines!

  • May 31, 2023
  • Review verified by G2

What do you like best about the product?
Tines allows our security team to automate workflows with minimal code, reducing our need to compete with other departments for developer resources and reducing the employee footprint with access to security secrets.

Tines' interface is straightforward, given the extensive feature set of the tool. Once built, engineers allergic to code can reverse engineer rather complex workflows with relative ease - it self-documents. The way the UI is set up invites users to collaborate and learn together.

Their staff is extremely friendly and knowledgeable when going through support calls, allowing us to cover a lot of ground per session.
What do you dislike about the product?
One of the downsides of tools as flexible as Tines is that there are a lot of features. The complexity of the workflows makes it a bit harder to gain traction without dedicating IC's time to master the product.

I also want to be a bit careful with the idea of Tines being "No-code." This is true for users attempting to understand or extend upon complex workflows, but the foundation of workflows built with Tines would still benefit from an engineer with some computer engineering background.
What problems is the product solving and how is that benefiting you?
Tines allows our security team to automate workflows with minimal code, reducing our need to compete with other departments for developer resources and reducing the employee footprint with access to security secrets.


    Computer Software

New to Tines, wish would've found it sooner.

  • May 30, 2023
  • Review verified by G2

What do you like best about the product?
Tines is super easy to learn and use, making it a great addition to our environment. The ease of use has enabled us to build out numerous stories in short order and maintain velocity in our fast-paced environment. The amount of time we've saved through Tines has been a huge force multiplier.
What do you dislike about the product?
There have been several features or bugs that we've encountered that have slowed down development but our account team has always been very response in our joint slack channel. We've also had a few issues with lack of advance notice of maintenance windows but again, once we notified our account time of needing more notice they were able to rectify the issue for us.
What problems is the product solving and how is that benefiting you?
The flexibility and extensibility of what services Tines integrates with has allowed us to scale up and out our automation portfolio quickly and efficiently. We get more consistent results; the stories have low ongoing maintenance requirements; and there's a significant reduction in development time for new stories.


    Computer Software

Useful to automate repetitive tasks

  • May 25, 2023
  • Review verified by G2

What do you like best about the product?
Easy to understand the workflow for building stories. Great for repetitive tasks. Easy integration with other applications and services. Customer onboarding very helpful.
What do you dislike about the product?
Events sometimes need resubmitted to complete the story properly.
What problems is the product solving and how is that benefiting you?
Helps automate review of phishing emails integrating with OSINT tools.


    Justin V.

The best SOAR product period

  • May 20, 2023
  • Review verified by G2

What do you like best about the product?
Really powerful and simple automation for any service with an API
What do you dislike about the product?
Nothing comes to mind. It's a great product.
What problems is the product solving and how is that benefiting you?
It is saving an immense amount of time by automating routine and mundane tasks. Also, it's allowing us to connect disparate APIs with ease.