Tines
TinesExternal reviews
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Great support
What do you like best about the product?
The support is pretty good thus far so still working through the process.
What do you dislike about the product?
It is not as easy to use as the salesperson impressed upon us.
What problems is the product solving and how is that benefiting you?
Automating vulnerability management - specifically triage, ticketing and reporting.
A flexible and simple automation solution.
What do you like best about the product?
I like that it has a large variety of prebuilt templates for integration with other tools or systems. Additionallyy, if the template doesn't already exist, it is easy to add new ones.
What do you dislike about the product?
I have missed the possibility of adding logic to the connections between actions. Since the logic is contained inside the actions, sometimes the same conditional needs to be repeated in several action nodes.
What problems is the product solving and how is that benefiting you?
Like with many automation solutions, Tines is helping us reduce the time that our analysts need to dedicate to tasks with no added value. A benefit particular to Tines is that the web-oriented structure of the stories makes it simple for partial solutions to be added as buttons in other portals or dashboards.
Love automation with Tines
What do you like best about the product?
ability to very easily interact with APIs and webhooks and JSON responses.
What do you dislike about the product?
The documentation is not as detailed as I would like. There should be more liquid samples of different scenarios.
What problems is the product solving and how is that benefiting you?
Automation between systems and bandwidth for small team.
Automation and Logging Combined!
What do you like best about the product?
I really appreciate the automation that's built into the events system.
What do you dislike about the product?
It can be frustrating to learn the event system initially. Documentation around what is / isn't an object in liquid can be confusing.
What problems is the product solving and how is that benefiting you?
Tines is solving a no-infra logging and incident response system.
Empowering tool for Security Automation
What do you like best about the product?
Easy to code, this tool helps you build solutions without having much experience in programming.
What do you dislike about the product?
The tool has so many updates coming through, sometimes the updates need you to adjust your existing flow of actions to new set of actions based on config updates
What problems is the product solving and how is that benefiting you?
Security Operations- Helping us keep actions on track.
Recommendations to others considering the product:
Spend some time in understanding the tool before getting started with development.
The best tool for low/no -code SOAR and automation
What do you like best about the product?
Tines is by far the best low/no-code automation platform I've used. Compared to other solutions, its versatility and power are unmatched. While there’s a learning curve due to the vast number of features, the excellent documentation makes it easy to discover new functionalities.
Tines’ pre-built templates and story library are incredibly helpful for getting started. Once you're familiar with how it works, creating custom workflows becomes straightforward. The ability to track time saved through automation is a great way to demonstrate ROI, and it’s a huge advantage to be able to collaborate with other team members on automation without needing coding skills. The range of options available in the platform allows you to automate even the most complex workflows with ease.
Overall, Tines is a game changer for SOAR automation. Highly recommend it to anyone looking for a reliable, easy to use solution and amazing support team.
Tines’ pre-built templates and story library are incredibly helpful for getting started. Once you're familiar with how it works, creating custom workflows becomes straightforward. The ability to track time saved through automation is a great way to demonstrate ROI, and it’s a huge advantage to be able to collaborate with other team members on automation without needing coding skills. The range of options available in the platform allows you to automate even the most complex workflows with ease.
Overall, Tines is a game changer for SOAR automation. Highly recommend it to anyone looking for a reliable, easy to use solution and amazing support team.
What do you dislike about the product?
I have no dislikes about Tines overall, one area for enhancement would be the Change Control process. If multiple people are working on changes within a story, it would be really useful to have the ability to approve changes on a per user basis and have a easier view of the changes.
What problems is the product solving and how is that benefiting you?
Tines is solving all problems related to automation and collaboration. It simplifies complex workflows with its low/no-code platform. The flexibility of the tool allows for customized solutions, while pre-built templates help you get started quickly.
Excellent SOAR Tool
What do you like best about the product?
The easiness of building automation and very responsive tech support.
What do you dislike about the product?
Documentation and examples are still limited. There are learning curves for those are new to the tool.
What problems is the product solving and how is that benefiting you?
Integration and automation between different security tools. Users may not need to be good at coding to achieve the automation goals.
Great Potential
What do you like best about the product?
Lot of plug and play when it comes to automation workflows.
Clean and intuitive ui.
Ability to see if anyone else on the team might be working on the same space.
Clean and intuitive ui.
Ability to see if anyone else on the team might be working on the same space.
What do you dislike about the product?
The finer details of tweaking modules requires at least a little bit of coding knowledge and understanding.
What problems is the product solving and how is that benefiting you?
We're trying to really cut out having to log into 3 different apps with what can essentially just be a Yes/No button click in something like Slack. It didn't take long to get some proof of concepts going.
Very promising API automation tool
What do you like best about the product?
I love how you can post curl commands and simplify calling APIs, parsing data, and taking action.
What do you dislike about the product?
No major dislikes at the time. Still exploring its capabilities.
What problems is the product solving and how is that benefiting you?
Currently attempting to automate vulnerability management workflows between static code analysis scanning tools and internal issue trackers.
Security and workflow automation simplified
What do you like best about the product?
Tines offers an intuitive, easy-to-use platform to automate fairly complex security-related workflows. Something basic like aggregating security findings from various tools and performing de-duplication on those findings could take hours, if not days, for an analyst to configure in other orchestration platforms using Python. Not only is this workflow available out-of-the-box (as a template) from Tines, the actions and integrations Tines offers can significantly reduce the time needed to get the workflow up and running. Also, the support team at Tines is super responsive and willing to go out of their way to help out.
What do you dislike about the product?
I do not have anything I necessarily dislike about Tines right now. The interface is intuitive, and the support team is responsive. Since Tines offers a free Community edition, it is an excellent way for security teams to try out the product. One suggestion - For smaller companies that want to expand beyond the three stories in the Community edition, it would be great if Tines can offer incremental packages with 4, 5 or more stories. The next subscription tier has a minimum of 10 stories but may be priced above what many smaller companies and startups can afford.
What problems is the product solving and how is that benefiting you?
We are using Tines to automate 1) a couple of our more complex and manual workflows, such as aggregating security findings from different tools, and 2) one incident response workflow that is time-sensitive. With Tines in place, we have been able to focus more of our time on strategic initiatives. Though we are still in the relatively early stages of using Tines, and we do expect to gradually refine these stories, we have already seen the benefits and potential that Tines can offer!
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