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Useful to automate repetitive tasks
What do you like best about the product?
Easy to understand the workflow for building stories. Great for repetitive tasks. Easy integration with other applications and services. Customer onboarding very helpful.
What do you dislike about the product?
Events sometimes need resubmitted to complete the story properly.
What problems is the product solving and how is that benefiting you?
Helps automate review of phishing emails integrating with OSINT tools.
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The best SOAR product period
What do you like best about the product?
Really powerful and simple automation for any service with an API
What do you dislike about the product?
Nothing comes to mind. It's a great product.
What problems is the product solving and how is that benefiting you?
It is saving an immense amount of time by automating routine and mundane tasks. Also, it's allowing us to connect disparate APIs with ease.
Tines Newbie, but so far I'm loving it!
What do you like best about the product?
Ease of use. Going through the partner training was especially useful, learning how to pull in actions, define datapaths, and run events to test - all very simple! I enjoyed seeing the help text when determining datapaths, too; extremely helpful. The training videos Yani made are fantastic!
What do you dislike about the product?
In surveys, sometimes it is acceptable to write "not applicable," which, in this case, is true. Since I am brand new training on Tines, and automation platforms as a whole, I do not have a critique at this time.
What problems is the product solving and how is that benefiting you?
I am training for the partner cert to expand my automation platform skillsets. I understand there will be future automation requirements in projects in which Tines will benefit my organization greatly.
Review of TINES
What do you like best about the product?
Its amazing how the solution works to remove manual tasks and make them automated.
What do you dislike about the product?
Haven't come across much to dislike at this point in time
What problems is the product solving and how is that benefiting you?
I am using TINES to automatically query applications to pull back user data and have it analysed for continued use.
Tines saves our security team so much time!
What do you like best about the product?
It saves our team so much time by not closing alerts manually. It removes noise from our daily job. By automating some processes, it allows our users to verify security alerts on their own, instead of us having to reach out to them.
What do you dislike about the product?
It does take a little time to get familiar with how tines work. You need to learn how to use it before you can utilize all its benefits to your security team.
What problems is the product solving and how is that benefiting you?
It allows us to automate the process of closing excessive alerts, especially duplicate alerts and alerts that are not that serious. By using Tines to automate this process, our team is able to spend our time focusing on more serious alerts.
Great platform, easy to use and saves a lot of time and effort.
What do you like best about the product?
The easy no-code automation Tines offers is excellent.
What do you dislike about the product?
So far, I haven't found anything that I dislike about Tines
What problems is the product solving and how is that benefiting you?
Tines increase our work rate and eliminate chances of human error.
The ease and flexibility of Tines
What do you like best about the product?
The ability to be able to create many levels of complexity in automation workflows without the need for coding expertise is invaluable to our org.
What do you dislike about the product?
Working with hyper specific APIs can sometimes lead to headache within Tines.
What problems is the product solving and how is that benefiting you?
Within a security operations team we have many different alerts/events we need to triage all within different levels of response time. With using Tines, we are able to time box are most important tasks with automation which alleviates some of the stress that comes with responding to these events.
Tines is a simple SOAR system that does complicated security workflows!
What do you like best about the product?
Everyone can use Tines to automate business processes and connect different systems to one unified workflow. Tines does not require coding skills from its users.
What do you dislike about the product?
There may be a learning curve for programmers because clicking buttons and dragging actions while computationally thinking are somewhat strange.
What problems is the product solving and how is that benefiting you?
Tines plays as a SOAR system that triages security alerts, extracts IOCs and does data enrichment to help security analysts focus on the important part of an investigation.
SIEM Alert Automation, Enrichment and Response
What do you like best about the product?
We were struggling with alert fatigue and getting security alerts managed within our MTTDs. With Tines we were able to quickly implement playbooks(stories) that ingest, enrich and automate alerts for our SOC team. ,
What do you dislike about the product?
Not much to dislike. We are python-coders so not having the ability to actually write code was one concern but the no-code approach is effective and fast to implement and onboard new employees working on automation tasks.
What problems is the product solving and how is that benefiting you?
- Alert management, enrichment and response
- Alert fatigue through alert deduplication and effective management through automations
- Alert fatigue through alert deduplication and effective management through automations
User-friendly and logical way of building automation
What do you like best about the product?
Good integration with existing tools + templates available to assist in implementing the integration is what I like most about Tines. Another big plus is the user-firendliness: the way the stories are built are very intuitive and customizable and allow to adopt templates to your own environment.
What do you dislike about the product?
It would be nice if sometimes there would be a hyperlink to get more information on what's going on under the hood. For example with storing credentials where that is and how it is secured. The no/low code is great but it would be nice to also get techy details when interested.
What problems is the product solving and how is that benefiting you?
1. Alerting overload, 2. Inefficient workflows and 3. Lack of visibility. Basically many different use cases where we help our team to bring in more automation, going from leaver processes to user requests in chats. Primarily for ChatOps.
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