Tines
TinesExternal reviews
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Tines' free community is great
What do you like best about the product?
How easy it was to join on their website and how informative the community on Slack is
What do you dislike about the product?
Not much to say on what I dislike - extremely easy to sign up and get started
What problems is the product solving and how is that benefiting you?
Although we are not fully using Tines yet (hopefully) - I can already see serious value in the community aspect, which gives me inspiration for my start-up
We really like that Tines is speeding up adoption with a solution our whole security team can use
What do you like best about the product?
The interface allows someone to build an automation workflow without the need to write any code.
What do you dislike about the product?
Right now, tines is fulfilling our needs.
What problems is the product solving and how is that benefiting you?
Some of the real time-consuming work that we have people do on a day to day basis, where they would spend multiple hours per day can be easily automated.
Easy to learn and impactful in practice
What do you like best about the product?
Huge time saver. The platform makes everything really easy to get "up and going" compared to your classic automated systems. Simple to plug API's or cloud tools into and has a fantastic dev and customer success team!
What do you dislike about the product?
There are sometimes minor bugs or improvements that Tines can do to make things better. For example, some UI changes or adding extra features like auto removal of security creds from story exports would be great!
What problems is the product solving and how is that benefiting you?
We are automating some information security tasks and alerts so our employees can move on to bigger and better things quickly. We saw a massive improvement in the amount of time spent, and our analysts are incredibly grateful.
Hits a sweet spot!
What do you like best about the product?
As I work for a small business, Tines community edition has enabled me to automate some repetitive tasks as reusable modular stories. I’m experiencing real value from my automation stories so far, allowing me to maintain focus on moving our security program forward, and I’ve not hit my limit yet!
I’ve used other SOAR tools in the past, but Tines is my new favorite.
• Low learning curve; you don’t need to be a developer.
• A smorgasbord of integration & automation possibilities.
• Real value just using the free community edition.
• Great guidance and support via the community.
I’ve used other SOAR tools in the past, but Tines is my new favorite.
• Low learning curve; you don’t need to be a developer.
• A smorgasbord of integration & automation possibilities.
• Real value just using the free community edition.
• Great guidance and support via the community.
What do you dislike about the product?
It’s hard to fault Tines, especially as I can do so much with the free community edition; if I had to pick one thing, it would be the need to use liquid template language for some of the more advanced transform actions in a story. However, community help & examples solved any challenges i encountered.
What problems is the product solving and how is that benefiting you?
• Repetitive tasks related to incident detection & response.
• Analysis of suspicious Domain & URL analysis & blocking via chatbots.
• Analysis of suspicious Domain & URL analysis & blocking via chatbots.
Using Tines
What do you like best about the product?
Tines is such an Ease of use platform. Straight from the start of implementation the security team were automating alerts.
What do you dislike about the product?
There wasn't anything Tones wouldn't do to assist us getting started and more importantly continued assistance.
What problems is the product solving and how is that benefiting you?
Automating tasks releasing work from analysts who can be redirected to more critical alerts
Fast, Functional but Incomplete
What do you like best about the product?
I really like Tines' credential management as it is easy to use. I also really like the abstraction via the send to story agent.
What do you dislike about the product?
I wish there were a native lambda equivalent agent. Tines is good at everything you would want to accompany a custom script, so cutting out AWS would save us a lot of overhead.
What problems is the product solving and how is that benefiting you?
Internal forms and security automation!
Recommendations to others considering the product:
Read up on liquid filters and AWS lambda + Gateway
Everything You Need and Nothing You Don't
What do you like best about the product?
Pure automation platform. Replaced our SOAR platform because of its simple and powerful design. A junior analyst was able to start automating after just a couple of hours of direction.
What do you dislike about the product?
If you need your SOAR to have a case management system, Tines will not work for you
What problems is the product solving and how is that benefiting you?
We are automating Incident Response and communication between end-users and security teams
Recommendations to others considering the product:
Check tines out if you are considering other SOAR platforms. Tines' simplicity will blow your preconceptions about SOAR away
The solution to take your orchestration to the next level
What do you like best about the product?
Ultimate flexibility (just about anything is possible) and excellent support from the Tines team. The platform is very cleverly architected, and allows for a wide variety of use cases to be easily implemented.
What do you dislike about the product?
Some initial learning curve and having to manually manage changes to APIs.
What problems is the product solving and how is that benefiting you?
More automation and implementing actual processes, rather than alerts that trigger manual processes (that may or may not happen).
Automation Simplified
What do you like best about the product?
Simplified conduit for leveraging REST API's and quick turnaround on support requests
What do you dislike about the product?
Documentation is vague working with the product and trying to figure out how you can manipulate the data.
What problems is the product solving and how is that benefiting you?
Automation is made easy with Tines and eliminates the scripting aspect which is a large overhead. When creating playbooks/stories in Tines you leverage your internal or external products more via API's to eliminate those manual processes and shift focus on more pressing issues. Tines help tie systems together and create a more fluid workflow within the environment.
Recommendations to others considering the product:
Tines is a straight forward product if you work with json on a regular. If you are looking to leverage your API's to better tie your products together then Tines would be your product. Many products require multiple steps to get off and running where Tines is almost effortless to setup. You can have a workflow up in minutes rather than hours.
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